- Wolters Kluwer (Hagerstown, MD)
- …| UpToDate | Wolters Kluwer (https://www.wolterskluwer.com/en/solutions/uptodate)** **What We Offer: ** The Senior Customer Service Technical Associate ... & 1800 Dual Highway Hagerstown, MD 21740 **What You'll be Doing:** The Senior Customer Service Technical Associate is responsible for providing advanced… more
- CAI (Annapolis, MD)
- …team, including: system administrator, quality assurance tester, implementer, and developer. The Senior Technical Consultant has a proven record of supporting ... Senior ServiceNow ITOM and ITAM Technical ...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Capital One (Annapolis, MD)
- Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on… more
- Cayuse Holdings (Annapolis, MD)
- …phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures ... **Overview** **The Work** The Senior Technical Manager serves as the...promptly to maintain service continuity and meet Service Level Agreements (SLAs). The Technical Manager… more
- Leidos (Gaithersburg, MD)
- **Description** We are seeking a highly skilled ** Senior Technical Project Manager** to lead the planning, execution, and delivery of Salesforce CRM and Contact ... in technologies such as CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact… more
- Cardinal Health (Annapolis, MD)
- …liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible ... assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations...complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to… more
- Lumen (Annapolis, MD)
- …and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution. ... approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive initiatives that… more
- Aston Carter (Hanover, MD)
- …Experience in sourcing and full cycle recruiting. + Talent acquisition expertise. + Technical recruiting knowledge. + Customer service skills. Work ... Job Title: Senior Technical RecruiterJob Description We are...Staffing(R) double diamond winner for both client and talent service . The company is an equal opportunity employer and… more
- Koniag Government Services (Germantown, MD)
- …Professional Services, LLC,** a Koniag Government Services company **,** is seeking a Senior Technical Guidance Analyst (STGA) with Top- Secret clearance to ... support **KPS** and our government customer in Germantown, MD _._ We offer competitive compensation...and more. Koniag Professional Services is seeking highly qualified Senior Technical Guidance Analysts (STGAs) to join… more
- RELX INC (Annapolis, MD)
- …software implementation and deployment (ERP/cloud solutions). About the Role As a Senior Consultant, you will lead the technical implementation, configuration, ... Do you have extensive years of technical implementation experience, ideally in enterprise, banking, or financial services environments? This could be the job for… more
- Cayuse Holdings (Annapolis, MD)
- …closely with the Technical Manager and other Key Staff to ensure technical implementation aligns with operational and service delivery goals. + Support ... USD $35,000.00 - USD $77,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2964/ senior - technical -lead/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Can't find the right opportunity?** Join… more
- Capital One (Annapolis, MD)
- …least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders. + Deep technical understanding of cybersecurity ... Senior Manager, Customer Trust & Field...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Coinbase (Annapolis, MD)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Leonardo DRS, Inc. (Germantown, MD)
- …wide variety of moderately complex technical problems + Interface directly with senior customer personnel as the primary technical contact on significant ... protection, and border surveillance. **Job Responsibilities** + Support complex Field Service activities in operating environments at depots, training sites, and … more
- Xylem (Baltimore, MD)
- …sound + Experience with Microsoft Office including smart devices + Must have customer service /field service experience + Demonstrates critical thinking and ... customer expectations through innovative and sustainable solutions. **Job Summary:** The Senior Field Service Technician will be responsible for initiating… more
- Marriott (Bethesda, MD)
- …to obtain or create the appropriate job description for this role. **JOB SUMMARY** The Senior Manager, Category Management - Food Service & Direct Beverage is a ... and operations to continuously curate a beverage procurement strategy in service of customer experience, enterprise partnership, and operator profitability.… more
- EPS Corporation (Aberdeen Proving Ground, MD)
- FIELD SERVICE TECHNICIAN SENIOR LEAD - (658) Share this job as a link in your status update to LinkedIn. Job Title FIELD SERVICE TECHNICIAN SENIOR LEAD ... Corporation is seeking a highly skilled and experienced Field Service Technician to lead our team in providing advanced...technical support for tactical communication networks. As a Senior Technician, you will play a critical role in… more
- Koniag Government Services (Fort Meade, MD)
- …objectives, schedules, and reports + Communicate technical topics in a non- technical manner to senior -level audiences + Manages program resources, budget, ... TS/SCI security clearance to support KPS and our government customer at Fort Meade, MD. Koniag Professional Services, LLC...and build a presentation to convey the message to senior leaders. + Strong technical writing and… more
- Confluent (Annapolis, MD)
- …+ Develop and present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior management. + ... coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and… more
- CACI International (Forest Heights, MD)
- …and communicating policies, procedures, and goals to team members while interfacing with senior customer personnel. The role provides management oversight of ... Senior IT Program Manager Job Category: Information Technology...develop long-term and strategic objectives to help ensure that customer requirements will be satisfied in future years of… more