- CACI International (Forest Heights, MD)
- Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- Leidos (Baltimore, MD)
- …in Incident, Problem, and Change Management disciplines. + Prior experience as a service desk analyst , troubleshooting and resolving technical issues. + ... ability to exercise mature judgment. + Experience with help desk tools such as Micro Focus Service ...help desk tools such as Micro Focus Service Manager, Jira, or ServiceNow. + Strong experience resolving… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator-support- desk - analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- Robert Half Technology (Ellicott City, MD)
- Description Job Description: We are seeking a motivated, entry-level Help Desk Technician to join our IT support team. This role is perfect for someone who enjoys ... helping others, has a strong customer service mindset, and is looking to grow their skills...+ Log and track support tickets in a help desk system + Escalate technical issues as needed to… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Marriott (Bethesda, MD)
- …Y **Position Type** Management This is a temporary position. As a member of the Service Delivery Data and Analytics team, the Analyst will partner with Product, ... will also work with other other members of the Service Delivery team to produce reporting and analysis on...the OKRs of the organization. This is a technical analyst role that requires collaboration with multiple Global Technology… more
- Florida Crystals Corporation (Baltimore, MD)
- …of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates ... Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The FP&A Sales Analytics Analyst will play two critical roles within ASR's Financial...A willingness to learn about our business, leaving your desk and spending time in a manufacturing environment +… more
- Prime Therapeutics (Annapolis, MD)
- …our passion and drives every decision we make. **Job Posting Title** Compliance Analyst -Medicare Part B- REMOTE **Job Description** Job Description The Compliance ... Analyst assists in the implementation of Prime's compliance programs...for information and proposals, develop/revise/maintain departmental Standard Operating Procedures, Desk Top Procedures, and Licensing source documentation; May also… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) * Responds to complicated user questions *… more
- V2X (Patuxent River, MD)
- …hardware are updated to most recent version(s) - coordinate tech refresh activities with Field Service and NBO Government and CSS o Work with Field Service Techs ... Assist with Safety / Security processes and communications NBO Desk Guide Management o Maintain Release Cycle Tracker o...o Maintain Release Cycle Tracker o Send reminders to Desk Guide Owners o Perform editing on submitted … more
- DCCA (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …for a committed IT professional to become part of our team as an IT Analyst III for our United States Army program, supporting the Army Test and Evaluation Command ... maintaining and updating IT documents for use by help desk personnel to expedite problem resolution + Provide Wireless...MD for IT support **Desired Qualifications:** + Outstanding customer service and communication skills + Ability to work in… more
- Amentum (Bethesda, MD)
- Responsibilities: The successful Jr. Systems Analyst will provide end user production support for multiple government offices. The selected candidate will ... based on business requirements and functional specifications. They will provide end-user help desk support to users of the following systems: * PSC WorkSmarter: An… more
- Amentum (Aberdeen, MD)
- Amentum is currently seeking a **Senior** **Program Analyst , Acquisition Specialist** to join our team in support of our customer, **Project Manager Intelligence ... Edge Node Pilots, Interoperability, and Integration (Hydra API, AIC/JTIC), Service Architecture and Implementation, S&T alignment and requirements, Mission Partner… more