- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- TekSynap (Silver Spring, MD)
- …team and foster a culture of ownership, accountability, and high-quality service delivery. The IT Service Desk Manager will ensure superior customer ... of industry accepted standards and best practices related to IT Service Desk operations +...QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …video: https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and ... mentoring Service Desk personnel while ensuring operational excellence in ...you will do + Responsible for training and coaching Service Desk team members on effective methods… more
- General Dynamics Information Technology (Aberdeen, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- CACI International (Forest Heights, MD)
- …* **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As a Service Desk Analyst, you ... Candidate must be able to work night and weekends. Qualified candidates working with the Service Desk Manager and Deputy Service Desk Manager … more
- Guidehouse (Silver Hill, MD)
- …of Supervisory role + 24x7 on call experience + Extensive experience running a Service Desk or Operation Center. + Experience with Incident Management (Remedy, ... will be responsible for monitoring and responding to incidents, escalations, and customer service request. + The position will assist in coordination of all customer… more
- Marriott (Annapolis Junction, MD)
- **Additional Information** Bonus Eligible - Food & Beverage Front Desk PM Shift **Job Number** 25030683 **Job Category** Rooms & Guest Services Operations ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. *… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Leidos (Baltimore, MD)
- …judgment. + Experience with help desk tools such as Micro Focus Service Manager , Jira, or ServiceNow. + Strong experience resolving technical issues in ... in Incident, Problem, and Change Management disciplines. + Prior experience as a service desk analyst, troubleshooting and resolving technical issues. + Strong… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in...in support of the US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft. Detrick,… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team in support...in support of the US Army PEO Solider Project Manager Solider Medical Devices (PM SMD) at Ft. Detrick,… more
- TekSynap (Fort Meade, MD)
- …Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and requests regarding the ... peripheral equipment, system processing, and error listings + Perform IT administration and functions - user adds, moves and...ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get… more
- Goodwill Industries International, Inc. (Rockville, MD)
- …DATE: 4/23/2025 TITLE: Help Desk Intern RESPONSIBLE TO: Senior Manager , IT Operations DIVISION/DEPT: Digital & Technology Services (DTS) SUPERVISES: ... and respond to Helpdesk requests. + Assist and maintain IT assets with managing and tracking laptop inventory. +...+ Excellent interpersonal and communication skills. + Excellent customer service skills. + Ability to maintain and support computer… more
- TekSynap (Fort Detrick, MD)
- …Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and Loss + DOD ... program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs,...Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high-tech company that… more
- Telesat (Bethesda, MD)
- …follow Telesat on X and LinkedIn or visit www.telesat.com Reporting to the Lightspeed IT Service Manager , the incumbent provides the technical leadership and ... IT Support Technician Telesat (NASDAQ and TSX: TSAT)...a legacy of engineering excellence, reliability and industry-leading customer service , Telesat has grown to be one of the… more
- TekSynap (Fort Detrick, MD)
- …Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and Loss + DOD ... (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs,...Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high-tech company that… more
- Leidos (Bethesda, MD)
- …diverse range of applications. The scope of work encompasses desktop support, service desk operations, system engineering and administration, cybersecurity, and ... where you can thrive, keep reading!** Leidos is seeking Systems Engineer/Project Manager to oversee the IT Operations & Maintenance (O&M) responsibilities… more
- Zantech (MD)
- …device management, IT asset management, domain services, network transport, and service desk . Required Knowledge, Skills and Abilities: * Project Management ... Zantech is looking for an upcoming onsite Senior Program Manager to serve as the Government's point of contact...OIG with a Defense-partner to support OIG Information Technology ( IT ). The DoD OIG Office of Chief Information Office… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects...Objective The Skillbridge intern will train as a Facilities Manager / Security Officer within the HII Mission Technologies,… more