- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT Assistant Director I) Salary $89,913.00 - $145,151.00 Annually Location Baltimore City Job Type Full Time Job Number ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required:...issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees... Manager oversees the processing and resolution of service requests and IT incidents. These roles… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...five (5+) years of relevant experience working in an IT or Service Desk environment.… more
- CACI International (Forest Heights, MD)
- …* **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As a Service Desk Analyst, you ... accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager will work to ensure all Service Level… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …supervisory or lead position. + Ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...Secret Clearance + Bachelor's degree in engineering, computer science, IT service management, or other IT… more
- Link Solutions Inc (Adelphi, MD)
- …experience. + Must have at least ten (10+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...and technician issues and will interface with the Program Manager to drive process improvement and service … more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in...in support of the US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft. Detrick,… more
- TekSynap (Fort Meade, MD)
- …Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and requests regarding the ... peripheral equipment, system processing, and error listings + Perform IT administration and functions - user adds, moves and...ticketing systems + Experience with Microsoft System Center Configuration Manager (SCCM) + A problem solver who can get… more
- Marriott (Bethesda, MD)
- …and policy socialization through collaboration with Owner Franchise Services (OFS), and Marriott Service Desk teams. Additionally, the manager will work ... Type** Management This is a temporary position. We are seeking a manager to join the Franchise IT Program team. This individual will play a critical role in… more
- TekSynap (Fort Detrick, MD)
- …Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and Loss + DOD ... program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs,...Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high-tech company that… more
- Telesat (Bethesda, MD)
- …follow Telesat on X and LinkedIn or visit www.telesat.com Reporting to the Lightspeed IT Service Manager , the incumbent provides the technical leadership and ... IT Support Technician Telesat (NASDAQ and TSX: TSAT)...a legacy of engineering excellence, reliability and industry-leading customer service , Telesat has grown to be one of the… more
- CompuCom (Annapolis, MD)
- …by agreed internal and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development. Oversee ... Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace... service profits/losses meet expectations. + Manage all service desk resources with responsibility for legal… more
- TekSynap (Fort Detrick, MD)
- …Five (5) years' experience as a program manager + Experience managing a 24x7x365 Service Desk of 50+ FTE + Experience managing Profit and Loss + DOD ... (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs,...Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high-tech company that… more
- Leidos (Camp Springs, MD)
- …obtain within 90 days). + 2+ years of experience in a help desk , service desk , or IT operations environment. + Interest in transitioning into ... to support the Air Force National Capital Region (AFNCR) IT Services program. The AFNCR IT Services...us today! **Primary Responsibilities:** + Manage and triage cybersecurity service requests and incident tickets in platforms such as… more
- Zantech (MD)
- …device management, IT asset management, domain services, network transport, and service desk . Required Knowledge, Skills and Abilities: * Project Management ... Zantech is looking for an upcoming onsite Senior Program Manager to serve as the Government's point of contact...OIG with a Defense-partner to support OIG Information Technology ( IT ). The DoD OIG Office of Chief Information Office… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects...Objective The Skillbridge intern will train as a Facilities Manager / Security Officer within the HII Mission Technologies,… more
- ICF (Rockville, MD)
- …agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, ... ICF is currently seeking a Line of Business (LOB) Manager capable of providing leadership and exercising strong program...develop and maintain individual work plans for each LOB's service area: Case Locate and Interstate, Employer Services, and… more
- SHI (Annapolis, MD)
- …and AWS Cloud environments + Cloud engineering experience in Azure and AWS + Cloud service desk or other related technical support experience in Azure and AWS + ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...our offices or yours.** **Job Summary** The Technical Account Manager on the Managed Services team serves as clients'… more