- TekSynap (Silver Spring, MD)
- …Team Leadership & Development: + Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork, growth, and ... delivery. + Proactively identify areas for improvement and drive initiatives to optimize service desk efficiency and effectiveness. + Oversee the development and… more
- CompuCom (Annapolis, MD)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- Leidos (Baltimore, MD)
- **Description** The Digital Modernization Sector has an opening for a **Help Desk Technician / Junior Developer** to work in Woodlawn, MD **This position ... a week.** We are in search of a **Help Desk Technician with developer aspirations** to join...and Change Management disciplines. + Prior experience as a service desk analyst, troubleshooting and resolving technical… more
- IHG (Fort George G Meade, MD)
- …essential. + Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...would be great, but not essential. + Literate and tech -savvy - you'll need a good grasp of reading,… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a Help ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Remote Support,Troubleshooting **Certifications:** Security+,...Desk Technician with GDIT. A career in… more
- TekSynap (Fort Detrick, MD)
- …(WIs), and program documentation. + Lead the development and implementation of service desk strategy, quality assurance (QA) programs, and continuous improvement ... initiatives. + Provide oversight for service desk operations, ensuring 24x7x365 coverage for...Program Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high- tech … more
- Johns Hopkins University (Baltimore, MD)
- …guidance. Escalates issues with classroom technology / collaborative systems environment to the Service Desk Supervisor. + In collaboration with the Service ... coverage for stated hours of operations. + Works with Service Desk Supervisor to review tickets and...- through and with Toby involvement / blessing. + Tech goal creation, mid-year and annual reviews. + Point… more
- TekSynap (Fort Detrick, MD)
- …Work Instructions (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous improvement ... internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times,...Program Manager to join our team supporting DISA JSP Service Delivery. TekSynap is a fast-growing high- tech … more
- DCCA (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... succeed in today's competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR… more
- NCR VOYIX (Annapolis, MD)
- …to your local favorite around the corner. Position works in high call volume Service Desk environment supporting NCR's small and medium sized customers and their ... succeed in today's competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR… more
- Beltway Companies (Baltimore, MD)
- …and heavy-duty trucks efficiently while maintaining high standards. + Collaborating with the service desk to discuss vehicle issues and repair needs. + ... engines, and Eaton and Meritor drivetrains. With over 92 service bays and $3 million in stocked parts, we're...per hour based on experience, skills, and certifications + Technician Productivity Bonuses to reward your hard work +… more
- COMSO, Inc (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and… more
- Koniag Government Services (Baltimore, MD)
- Help Desk Technician Baltimore, MD, USA Req #135...Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type Hourly + ... Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore,… more
- Calvert Memorial Hospital (Prince Frederick, MD)
- …JOB DESCRIPTION DETAILS + Job Summary : + The Client Services Technician supports the end-user computing and telecommunications environments of Calvert Health ... System. The Client Services Technician provides technical and educational support to users of...individual serves as central point of contact for requesting service from IS and Telecommunications, and provides instruction, maintenance,… more
- Pearson (Annapolis, MD)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... "get things done" in a highly technical environment. Professional customer service skills and independent troubleshooting capabilities are an inherent requirement of… more
- Serco (MD)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Chicago IL. Here you'll be part of the Environmental Service Assistance Team helping the EPA achieve their mission...years as an organic and/or inorganic chemist or lab technician + First Aid/CPR/AED certification _Serco Inc. is using… more
- Serco (MD)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Chicago IL. Here you'll be part of the Environmental Service Assistance Team helping the EPA achieve their mission...+ 2+ years as an organic chemist or lab technician + First Aid/CPR/AED certification _Serco Inc. is using… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... other relevant laws. About DarkStar Intelligence DarkStar Intelligence is a Service -Disabled Veteran-Owned Small Business (SDVOSB). We are dedicated to advancing… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst, Telecommunication Technician , and ... Network Administration. **Clearance Level** + TS/SCI w/FS Poly **Required Certification** + Must possess one of the following certifications: CAP; CND; Cloud+; GSLC; Security+ CE; or HCISPP. **Other Job Specific Skills** + Must be able to communicate… more