- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Customer Service Advisor (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service ... position is for current WSSC Water employee's only. TheSr. Customer Service Advisor ( CSA )...sewer accounts, addressing basic to moderately complex transactions. The Sr . CSA plays a key role in supporting the… more
- Johns Hopkins University (Baltimore, MD)
- …team-working skills. + Ability to exercise independent judgment. + Outstanding interpersonal, customer service , and organizational skills. + Strong written and ... to the Director for Economic Opportunity & Impact. The Sr . Economic Impact Program Manager for Hopkins Local will...public. **Specific Duties & Responsibilities** + Serve as trusted advisor and thought leader to Hopkins leadership with regard… more
- Nutanix (Annapolis, MD)
- …and on-time renewals. + Serve as a trusted advisor by advising senior leaders in customer organizations on creating compelling business cases for their ... differentiates this team is their unwavering commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service … more
- SHI (Annapolis, MD)
- …to thrive - in our offices or yours.** **Job Summary** We are seeking a Sr . Solutions Architect - Services Presales - Enterprise Networking to lead the design and ... development of enterprise networking focused service solutions for our clients. This role requires deep...needs and business objectives + Function as a trusted advisor for clients, building strong relationships with stakeholders and… more
- Zoom (Annapolis, MD)
- What you can expect: Zoom's Business Applications team is looking for a Sr . Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) ... and collaborate with multiple technology teams, driving solutions to improve Zoom's customer adoption. The role seeks an experienced, driven self-starter with a 'can… more
- Rubrik (Annapolis, MD)
- …business requirements of assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as a trusted ... sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred… more
- PagerDuty (Annapolis, MD)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- PNC (Baltimore, MD)
- **Position Overview** We are currently seeking a Communications Senior Lead to join our growing Regional Communications team and lead the development of strategies ... brand and amplify reputation within assigned markets. The Communications Lead is a senior member of the 14-person Regional Communications Team and a member of the… more
- ERP International (Laurel, MD)
- **Overview** ERP International is seeking a skilled ** Senior Cloud Engineer** to support our initiatives in developing and managing robust CI/CD pipelines for ... GitLab, Kubernetes, and Docker, the ideal candidate will be a trusted advisor in implementing industry standards and driving continuous improvement. **A current DoD… more
- Highmark Health (Annapolis, MD)
- …and prospects, serving as a clinical subject matter expert (SME) and trusted advisor . Provide a value proposition that demonstrates clinical and financial value of ... Develop and deliver compelling clinical narratives designed to influence senior -level decision-makers at client organizations, securing commitment to proposed… more
- Cornerstone onDemand (Baltimore, MD)
- …a senior , deliver more complex integration programs within complex customer environments + Create thorough & detailed requirements documents and technical ... service , quality deliverables and the highest level of customer satisfaction possible. + Participate in Partner oversight on...operational aspects of the role + Become a trusted advisor - seeks to develop internal teams and other… more
- Trellix (Columbia, MD)
- …*You will serve as a cyber systems engineering subject matter expert and trusted advisor . *You will lead the service delivery process from a technical ... **_Job Title:_** Senior Solution Consultant - Network Security **_Role Overview:_**...work. Trellix is supporting a critical US Public Sector customer in the planning, deployment, migration, operation, and sustainment… more
- Cisco (MD)
- …adapt our software to include the things that are most impactful. As a Senior Professional Service Consultant for Observability (IT Ops) for our Professional ... that enable us to deliver the highest level of service , drive scale and automate key functions. Additionally, you...functions. Additionally, you will tackle the resolution of our customer 's most complicated problems, including the ones they didn't… more
- Red Hat (Annapolis, MD)
- …from value definition to value recognition . ASA acts as the primary technical trusted advisor for both the customer and the Red Hat Sales team. In addition, ... The Red Hat Public Sector team looking for a Senior Account Solution Architect (ASA) to support Federal Healthcare...Red Hat's overall technical approach for and with the customer across all phases of the customer … more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …motivate, and influence at all levels in the organization. + Exceptional customer service disposition- enabling ability to effectively coach and provide ... role will be Remote with 50% onsite requirement] The Senior Human Resources Manager provides HR support to assigned...diverse and inclusive teams. + Acts as a trusted advisor of client leaders. Builds the business partner relationship… more
- M&T Bank (Baltimore, MD)
- …proper servicing of clients. + Acting as an expert Commercial Payments/Depository advisor for the clients. Resolve client requests and/or issues independently. + ... + Make presentations to Division employees, Division Managers, and senior management regarding Deposit sales and growth. + Establish...Promote the success of the Division versus sales and service quality goals by working closely with RL's on… more
- Confluent (Annapolis, MD)
- …curve. In this role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing ... Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of...help foster an environment of sustained success for the customer and incremental adoption of Confluent's Technology. **What You… more
- M&T Bank (Rockville, MD)
- …in a quality manner and in accordance with the Bank's goal of a high level of customer service . + Work to ensure M&T CRA needs are prioritized. + Act as a ... trusted advisor to both current clients and future customers. + Actively participate in Industry conferences, meetings and serve on affordable housing-related boards… more
- General Dynamics Information Technology (MD)
- …**Experience:** 10 + years of related experience **Job Description:** Technology Consulting Sr Advisor **Your Impact** Own your opportunity to work alongside ... motivated individual to join GDIT as a **Technology Consulting Senior Advisor ** **(DevSecOps Engineer Lead)** **.** As...other analytics and reporting tools as desired by the customer + Knowledge of Service Now and… more
- Johns Hopkins University (Baltimore, MD)
- …proactive, anticipates future needs of the VP and demonstrates responsiveness, strong customer service , independent thinking, and solid judgment in a demanding ... travel expense reporting, facilitating communication, entering actions in the Customer Relationship Management (CRM) database system, answering phones, and other… more