- Confluent (Annapolis, MD)
- …One Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- RELX INC (Annapolis, MD)
- …decisions. About the Role We're looking for a highly strategic and relationship-driven Customer Success Manager to join our team. In this role, you'll ... long-term succes s, growth and partnership . As a Strategic CSM, you'll act as a trusted advisor, owning...product usage, NPS, churn, and account health Requirements + Customer Success , Account Management, or a similar… more
- Omnicell (Baltimore, MD)
- …new products, selling add-on and replacement solutions, and laying the foundation for customer success . + **Execute** : Meet assigned goals for quota attainment, ... **Why Join Omnicell?** We are looking for an Account Manager to join our team, where you are passionate...customer . **How You'll Elevate at Omnicell** At Omnicell, success isn't just about what you achieve-it's about how… more
- Leidos (Camp Springs, MD)
- …all teams and work centers to include managed print services. + Assist the Strategic Operations Manager by providing onsite support and consultation to in-need ... centers to drive efficiencies to remediate performance deficiencies. + Assist the Strategic Operations Manager and Problem Management team identify negative… more
- Cardinal Health (Baltimore, MD)
- …innovation deliver the most cost effective and workflow efficient patient care possible. The Customer Success Manager is critically important role to the ... strategic customer in Baltimore, Maryland** **Responsibilities:** The WaveMark ** Customer Success Manager ** holds the ultimate accountability for… more
- Cardinal Health (Annapolis, MD)
- …opportunities across distribution services, inventory solutions, and biosimilar offerings. + Customer Success & Operational Support + Partner with practices ... and a collaborative atmosphere. We currently have a career opening for a Strategic Account Manager Oncology. **Location:** Remote with 50% nationwide travel… more
- CVS Health (Annapolis, MD)
- …marry business and strategic rigor with an innovator's creativity and "think customer " mentality - consistently keeping our customers' needs at the heart of what ... well as execute it, by finding high impact partners that help translate our strategic vision into new products and solutions that help meaningfully address the core… more
- American Express Global Business Travel (Annapolis, MD)
- …an inclusive and collaborative culture where your voice is valued. The Operations Manager - Strategic Meetings Pharma directs and coaches assigned personnel to ... processes, review contractual statistics and workload, and resolve challenges. + Resolves customer inquiries which have been escalated, and mentor direct reports to… more
- Palo Alto Networks (MD)
- …our personalized learning opportunities - just to name a few! **Your Career** The Strategic Account Manager partners with our customers to secure their entire ... every member of our team contributes to our collective success . Our values were crowdsourced by employees and are...by the desire to solve critical challenges facing our customer 's secure environment, so you're prepared to connect them… more
- Sprinklr (MD)
- …more about our culture here: The Sprinklr Way. **Job Description** As a **Technical Success Manager (TSM) - Core** you will be a trusted advisor responsible ... for driving adoption, value realization, and long-term success for Sprinklr's most strategic customers across...and ensuring Sprinklr becomes a foundational layer in the customer 's stack. **What You'll Do** ** Strategic Product… more
- Marriott (Bethesda, MD)
- …of the overall Digital team, the Senior Manager , Mobile App Marketing & Product Success will play a strategic role in driving growth and adoption of the ... to develop and lead internal and external product release strategies and customer communications across digital and physical channels to support new product… more
- PagerDuty (Annapolis, MD)
- …is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- DealerOn, Inc. (Rockville, MD)
- …in-market traffic and converting prospects to customers for our clients. The Program Success Manager 's overall responsibility is to build, maintain and grow our ... customer relationships by being their industry expert. They are...problems + Experience in project management, digital marketing, and strategic marketing + Google Analytics Certified + Ability to… more
- CACI International (Aberdeen Proving Ground, MD)
- Strategic Initiatives Specialist Job Category: Consulting Time Type: Part time Minimum Clearance Required to Start: Top Secret Employee Type: Part-Time On-Call ... * **The Opportunity:** CACI is seeking to hire a well-rounded Program Manager experienced in managing multiple programs, projects and corporate efforts. The Program… more
- Norstella (Annapolis, MD)
- …effectively internally cross collaborate with Pre & Post sales Solution Specialist, Customer Success , Consultants, Account based Marketers, Product and Content ... Global Account Director, Strategic Solutions Company: Citeline Location: Remote, United States...confident, driven and business-focused Global Accounts Director with documented success in exceeding sales targets and networking throughout their… more
- Dodge Construction Network (Annapolis, MD)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer...prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic … more
- Amazon (Jessup, MD)
- …your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National ... and understand associated business and technical risks that are strategic to the customer 's cloud journey including...engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Datavant (Annapolis, MD)
- …role in crafting our platform's value story, partnering closely with Product, Sales, Customer Success , and Marketing teams to define expansion paths, enable ... Manager who thrives at the intersection of product, customer , and commercial strategy. In this role, you'll do... Customer Experience** : Partner with Product and Customer Success to enhance onboarding, in-product education,… more
- Choice Hotels (North Bethesda, MD)
- …has an exciting new opportunity as our Partnership Strategy & Operations Senior Manager in the Corporate Development & Strategic Alliances team. The ... performance dashboards and track key performance indicators (KPIs) to measure the success of strategic initiatives and operational improvements + Develop and… more
- IDEX (Linthicum, MD)
- …of an industry leader. We are seeking a motivated, results-driven Product Manager eager to thrive in a fast-paced, entrepreneurial environment-where they can make ... a direct impact. **Job Summary** The Product Manager will be responsible for overseeing the development, execution,...position, but up to 25% travel is required for customer visits, trade show attendance, and collaborating with internal… more