- Lockheed Martin (Fort Meade, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... ARE** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering services to troubleshoot system failures or… more
- TekSynap (Silver Spring, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Respond to requests for technical assistance via phone, email or via the web queue, including chat or ... policies and FAQs for users or as approved by HT's Technical Representative. + Provide 24x7 reporting/communication services for Global/High impact issues… more
- TEKsystems (Odenton, MD)
- …Top Skills Help desk support , Customer service, Technical support , Troubleshooting, Help desk, system administrator, tier three, STIGs, IAVA, BIOS, ... Description -Under general supervision, provides second- tier support to end-users for PC,...reduce user problems. -Maintains currency and high level of technical skill in field of expertise. -Escalates more complex… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA)… more
- KBR (Bethesda, MD)
- …This is a contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account ... Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with...tools available to you. + Provides first contact resolution technical support via incoming phone calls, to… more
- NTT America, Inc. (Annapolis, MD)
- …systems. + Recommend improvements and or new products to reduce costs, simplify the operational support . + Creates and prepares end-user, tier 1 support , and ... system processes and workflows. + When needed can provide support to end users from tier 1...including configuration and administration + SAP and/or Oracle EBS support experience is a plus + Technical … more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- ENS Solutions (MD)
- This role is contingent upon Contract Award The COMSEC Support Specialist is responsible for supporting the lifecycle management and accountability of ... 4006, and DON CMS (Communications Material System) policies. Key Responsibilities: + Provide technical and operational support to COMSEC account managers in the… more
- Kaizen Approach, Inc (Linthicum, MD)
- …company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical ... support . In this role, you will deliver Tier 1 assistance to end users, troubleshoot issues, and... 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support : Provide Tier II level support for Windows OS, networking, printers, ... connectivity issues, and other end-user devices. + Support and troubleshoot Azure networking issues, including virtual networks, subnets, security groups, and VPN… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Sierra Nevada Company, LLC (Hagerstown, MD)
- …a Safety Specialists at SNC, you are responsible for a range of technical work across HSE disciplines, focusing on engaging stakeholders, reducing risk, and ... to develop, implement, and address employee and stakeholder concerns. Your technical responsibilities will ensure program compliance to federal, state, and local… more
- CACI International (Forest Heights, MD)
- …complex integrated AV systems. **Responsibilities:** Serve as an on-site Incident Management/ Tier II Technical Operations member responsible for incident ... Troubleshooting, Support , and Maintenance. Expertise in diagnosing and resolving technical issues, providing user training and support , creating detailed… more
- NTT America, Inc. (Annapolis, MD)
- …is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and ... GDCA Operations and Construction teams to develop and write technical Methods of Procedure (MOPs) for both electrical and...in a data center environment managing projects/operations of a Tier 3 data center. + 2 years Data Center… more
- Synergy ECP (Annapolis, MD)
- …wired/wireless microphone systems and configurations. + Design and installation of audio support systems. + System integration. + Custom fabrication of parts and ... the last nine (9) years. Requirements Requires a Bachelors degree in a technical discipline form an accredited college or university. Four (4) years of additional… more
- Xerox (Annapolis, MD)
- …to ensure success for both Xerox ITS and our clients. We provide both technical sales consulting and support with one goal: Peace of mind. **Responsibilities** ... Tuesday, July 1, 2025 Working time Full-time Ref# 20036070 Job Level Specialist Job Type Experienced Job Field IT_SERVICES_(SALES) Seniority Level Mid-Senior Level… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …+ Maintain network documentation, logical diagrams, and rekeying schedules + Provide Tier III support and collaborate with cybersecurity and systems teams ... integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and… more
- Philips (Baltimore, MD)
- …capabilities. You will lead a ~10-person sales team who will partner with Philips Tier 1 IDN Account Executives and GPO business development leaders to drive larger ... strategically targeted programs. + Prepares proposals for management to get financial support to pursue new opportunities and successfully launches and supports the… more
- Kiewit (Baltimore, MD)
- …Type:** Full Time **Position Overview** As a Sr. Scheduler / Project Controls Specialist for Kiewit, you will be part of a project controls team responsible ... from the original estimate into all quantity, cost, and schedule reporting to support earned value claiming and material purchasing. + Ensure work is being… more