- SAIC (Fort Meade, MD)
- …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...+ Active Top Secret clearance (with SCI eligibility). + IAT- II Certification (ie, CCNA Security, CySA+, Security + CE,… more
- COMSO, Inc (Fort Meade, MD)
- Systems Administrator II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... innovative learning solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a recognized woman… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/ Tier 1/Level 1 support . Provides phone ... **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as a Help Desk...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize… more
- COMSO, Inc (Fort Meade, MD)
- …Job Description: + Develops and implements applications into the enhanced virtual desktop infrastructure (eVDI). + Provides support to eVDI end-users, back-end ... Platform Engineer II - PIPELINE (TS/SCI w/ Polygraph) FORT MEADE,...eVDI including troubleshooting, repairing, monitoring, and testing + Provide Tier 2 and Tier 3 support… more
- Link Solutions Inc (Frederick, MD)
- …Analyst will support and manage the functionality and efficiency of desktop computers supporting the PM SMD's operations. The Analyst will provide various ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
- Link Solutions Inc (Frederick, MD)
- …Analyst will support and manage the functionality and efficiency of desktop computers supporting the PM SMD's operations. The Analyst will provide various ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...and related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a… more
- Leidos (Bethesda, MD)
- …to perform remote administration of servers located in offsite data centers. + Provide Tier 3 operations support and be able to rapidly distinguish isolated user ... customers to handle service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop software applications such… more
- CACI International (Annapolis Junction, MD)
- …**Responsibilities:** As a System Administrator, your key responsibilities will include: + Tier 1 (Help Desk) support for problem identification, diagnosis, and ... resolution. + Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth analysis. + Configuration and management of UNIX,… more
- General Dynamics Information Technology (Fort Meade, MD)
- …(CE) Certification as determined by the Program Manager is required prior to support on contract + IAT II 8570/8140 Baseline Certification Security+ or ... depends on **Systems Administrator Senior** joining our team to support the US Army Intelligence and Security Command (INSCOM)....performance of the system. + Perform systems administration of desktop and server systems connected to local and wide… more
- CACI International (Forest Heights, MD)
- …complex integrated AV systems. **Responsibilities:** Serve as an on-site Incident Management/ Tier II Technical Operations member responsible for incident ... technologies. + Join troubleshooting bridge calls for major incidents. + Perform Tier II -level administration tasks to fulfill pre-defined requests and tasks.… more
- SOS International LLC (Fort Meade, MD)
- …network system performance and make recommendations for improving performance. Provide service escalation support ( Tier 2 and Tier 3) to the respective ... complex technical problems. Perform network management services to ensure desktop and application performance/availability. Resolve escalated customer requests and… more
- DCCA (Fort Meade, MD)
- …tickets at lowest level of support . . Receive, triage and route tickets to Tier 2 Help Desk according . Compile and organize data for monthly status reports . ... in-person support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS application. Qualifications: Six (6)… more