- Teleperformance USA (MA)
- …the sky is the limit!** **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...duties and assignments as** **required** **and as assigned by supervisor or other management** + **Ensure all policies and… more
- Eversource Energy (Springfield, MA)
- …service and information needs and resolve complaints\. Working in conjunction with the call center and field personnel is accountable for managing customer ... management and workflow processes, coordination and scheduling of functions to ensure smooth operations of the Control Center , and coaches and mentors other… more
- Ryder System (Boston, MA)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- East Boston Neighborhood Health Center (MA)
- …with current position description and future practice directions of the health center , and evaluation of performance. The Clinical supervisor will serve ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …role position + Experience within the Health care industry working with health center or hospital operations SKILLS/ABILITIES: + Ability to use data to ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …All Locations: 155 Addison Street Position Summary: The role of the Home Care Administrative Supervisor is to oversee the daily operations of the PACE Home Care ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers in the country, ... part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is...10 Gove Street - Taylor Building Position Summary: The Supervisor of Patient Registration is responsible for all registration-related… more
- Tufts Medicine (Boston, MA)
- …school diploma or equivalent. 2. One (1) year of customer service or call center experience working in billing, collections, or insurance. **Preferred ... Qualifications:** 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3.… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1. Answers, screens and ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Children's Hospital Boston (Boston, MA)
- …Representative role. This role provides customer service by assisting with our call center and various projects throughout the department. Key Responsibilities ... 82009BRJob Posting Title:Patient Experience Representative I- Urology Call CenterDepartment:UrologyAutoReqId:82009BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob… more
- Encore (Boston, MA)
- Position Overview The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations ... role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or… more
- Beth Israel Lahey Health (Westwood, MA)
- …3. Escalates calls to pharmacist for clinical inquiries and escalates grievances to supervisor . 4. Ensures patient health information is preserved per HIPAA & PHI ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. **Written Communications:** Ability to communicate clearly and… more
- Beth Israel Lahey Health (Milton, MA)
- …of Director Monitors and coordinates distribution and communication of all provider call schedules within the Center . Ensures that administrative team adds ... people's lives.** Position Function: Reporting to the Director of operations , this role provides day to day supervision of...day to day supervision of administrative staff within the Center for Specialty Care. This role provides oversight of… more
- Eversource Energy (New Bedford, MA)
- …for work visas for this position\. Supervises the 24/7 Dispatch System Operations Center \(SOC\) staff, plans, coordinates, directs and supervises switching ... and non\-outage events and trouble calls from the customer call center , analyzes the problem and initiates...shift\. + Prepares, disseminates, and maintains the assigned regional operations center records and reports in support… more
- Baystate Health (Springfield, MA)
- We are a 716-bed independent academic medical center . We are the community's major referral hospital, and we provide a wide range of services, including: + Cancer ... Watson Health **SCHEDULE:** + Full time 40 hours **LOCATION** : + Baystate Medical Center + Wason Ave Springfield, MA **THE ADVANTAGES OF WORKING WITH BAYSTATE!** +… more
- Boston University (Boston, MA)
- **PATIENT INTAKE & REGISTRATION SUPERVISOR , School of Dental Medicine, Clinical Affairs** **Job Description** **PATIENT INTAKE & REGISTRATION SUPERVISOR , School ... the Practice Manager. This position has 2 components; Registration Supervisor & Patient Intake Supervisor . 1. Clinical...well as direct the patient to the correct treatment center . Candidate must be able to effectively mentor the… more
- Emerson (Mansfield, MA)
- Emerson is seeking a **Valve Testing Supervisor ** to join our team. Based in our **Mansfield, MA** location, you will supervise and lead our Special Products ... deliveries. + Lead a team of technicians, ensuring smooth operations and efficiency on daily assignments. + Mentor staff...as vibrant community events and concerts at the Xfinity Center , a popular outdoor entertainment venue, as well as… more
- Cardinal Health (Boston, MA)
- …we can get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, ... or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong… more
- Cardinal Health (Boston, MA)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... life-changing therapies to patients who need them-faster.** **_Job Summary_** The Supervisor , Access and Patient Support will oversee program staff performing… more
- Beth Israel Lahey Health (Boston, MA)
- …rotating position with weekend and holiday rotation. The Administrative Clinical Supervisor (ACS) is the on-site senior administrative/clinical person for the ... Medical Center . The ACS works in collaboration with staff, departmental...collaboration with staff, departmental leaders, and the Administrator on Call (AOC) to respond to administrative issues and ensure… more