- Beth Israel Lahey Health (Boston, MA)
- …in a polite and courteous manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections. When needed, ... job, you're making a difference in people's lives. Job Summary: Assures a high- level of patient satisfaction with regard to customer service, quality of food,… more
- Cardi's Furniture & Mattresses (Swansea, MA)
- …day by delivering extraordinary service and value to each customer, every day. A Call Center Customer Service Representative I is responsible for producing ... we serve. The main role of the Customer Service Representative I - Call Center ...leaves; stretchers on chairs aren't broken or cracked; chairs level on glass to ensure not wobbly; seats don't… more
- US Census Bureau (Barnstable, MA)
- …announcement) and surrounding areas. Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular ... use all methods of communication (face to face, phone call , emails, letter, etc.). You must be willing to...experience equivalent to at least the next lower grade level in Federal Service. Specialized experience is experience which… more
- Johnson Controls (Devens, MA)
- …More! What you will do Receive service calls from Service Resource Center , including a brief description of equipment/system malfunctions. Responsible for contacting ... customer representative and ascertain equipment/systems problems. Diagnose problems and perform...and laptop computers. Obtain customer signature upon completed service call assignment. Participate in a scheduled On- call … more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether they're ... all questions, requests and changes to ensure the highest level of customer satisfaction. + Follow communication "scripts" when...who is responsible for the cost of the service call . + Schedule and create even exchanges, return authorizations… more
- Enterprise Mobility (Boston, MA)
- …for a Customer Experience Representative (CXR) at the airport Call Center . The responsibilities include providing a high level of customer service by ... their branch and rental needs. This specific position will be working in the Call Center , communicating primarily through email. The CXR will also gain knowledge… more
- Children's Hospital Boston (Boston, MA)
- …Endocrinology unit and work to ensure the best possible patient experience in the Call Center by effectively coordinating services to patients and families. You ... 78931BRJob Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per… more
- C-4 Analytics (Wakefield, MA)
- …+ Strong ambition and aim for rapid achievement. + CRM experience, preferably Hubspot + Call center sales experience is beneficial. Powered by JazzHR ... Entry Level Sales Representative : C-4 Analytics C-4 Analytics, a leading digital marketing company, specializes in boosting automotive dealership performance by… more
- Cardinal Health (Boston, MA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Beth Israel Lahey Health (Boston, MA)
- …a job, you're making a difference in people's lives.** Patient Service Representative plans, oversees & organizes daily operations in busy Multi-Specialty practice. ... particular day the PSR is scheduled. **Job Description:** Patient Service Representative plans oversees & organizes daily operations in busy Multi-Specialty… more
- Atrius Health (Quincy, MA)
- …care system in the country. *SUMMARY* **This position is looking for skilled call center candidates. Applicants must live in Massachusetts and located near ... various appointment and medical care needs. The Patient Service Representative plays an integral role as a member of...incoming calls and helping complete the request with first call resolution or directing to another member of the… more
- AbbVie (Boston, MA)
- …reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. This geography covers Boston, the northern suburbs, and ... long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business...to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... Administrative and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . **Essential Responsibilities:** 1. Answers, screens and processes a high ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Children's Hospital Boston (Boston, MA)
- …patient scheduling, registering, and patient concerns, and also assisting with our call center and various projects throughout the department. Key ... 80912BRJob Posting Title:Patient Experience Representative I- OphthalmologyDepartment:OphthalmologyAutoReqId:80912BRStatus:Full-TimeStandard Hours per Week:40 Job Posting… more
- Emerson (Mansfield, MA)
- The CSR (Customer Service Representative ) provides support for Emerson Impact Partners and Customers, being the liaison to manufacturing by answering inquiries and ... given to the customer. + Expedites different functions at the appropriate level to achieve business objectives. + Provides regular and timely progress updates… more
- Highmark Health (Boston, MA)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... to a diverse set of customers with an equal level of confidence regardless of the issue at hand....Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering… more
- Tufts Medicine (Boston, MA)
- …and Sunday from 3:00 PM to 11:30 PM. **Location:** Onsite at Tufts Medical Center in Boston, MA. **Requirements:** 1 week of full time training orientation is ... support services or activities, typically under supervision. An entry level role that typically requires little to no prior...that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via… more
- Wolters Kluwer (Waltham, MA)
- …bachelor's degree; or equivalent experience **Experience:** 1+ years of customer service and/or call center experience **TRAVEL:** There is no travel involved in ... issues); escalating customer complaints to a senior customer service representative or manager; providing detailed background information for all escalations;… more
- Children's Hospital Boston (Boston, MA)
- …+ Coordinates with providers on patient issues. + May rotate in call center settings. 2. Patient Registration/Admissions/Discharge + Verifies and records ... 81337BRJob Posting Title:Senior Patient Experience Representative - NeurosurgeryDepartment:Ambulatory ServicesAutoReqId:81337BRStatus:Full-TimeStandard Hours per Week:40 Job Posting… more
