- State of Massachusetts (Everett, MA)
- …**Administrative Services* **Organization:** **Department of Elementary and Secondary Education* **Title:** * Contracted Problem Resolution Specialist * ... areas. Please note that pursuant to Massachusetts general law, contracted employees are not paid for the eleven scheduled...to members of the public. The primary duties of Problem Resolution Team Specialists are: 1. Complaint… more
- Fallon Health (Worcester, MA)
- …department and incoming/outgoing calls with the goal of first call resolution with each interaction. **Responsibilities** Note: Job Responsibilities may vary ... with the member, the Clinical Integration team, and Primary Care Providers, Specialist and other community partners, to ensure a cost effective quality outcome… more