- MelroseWakefield Healthcare (Melrose, MA)
- …Meets organization's attendance & punctuality requirements to ensure proper coverage and quality service to patients, visitors and co-workers. 12. Follows ... the Tufts Medicine system, has been offering the highest quality and accessible healthcare to the local community for...treatments in the medical record to comply with the policy and procedures of the department, organization and JCAHO… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- American Airlines (Boston, MA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (Agawam, MA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- WATTS (North Andover, MA)
- …and we have a dynamic future ahead. Scope of Position The role of Customer Service Representative II involves the day-to-day management of all client ... + 3+ years of experience in a high volume customer service department + Experience with order...team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our… more
- WATTS (North Andover, MA)
- …future ahead. The Customer Experience Manager will work closely with the Customer Service teams across all Watts brand platforms to streamline business ... RESPONSIBILITIES AND DUTIES: + Lead and develop a high-performing Customer Service team, fostering a culture of...team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our… more
- ThermoFisher Scientific (Cambridge, MA)
- …including Adherence and Quality **Non-Negotiable Hiring Criteria:** + 2 years customer service experience in an ACD environment. + Innovative and creative ... business. Our Customer Care Colleagues provide outstanding customer service , work in a fast-paced environment...credits and returns accurately and timely. + Follows established service quality standards and meets established processing… more
- Cadrex (Agawam, MA)
- Customer Service Representative III Agawam, MA (http://maps.google.com/maps?q=59+Gen+Creighton+West+Abrams+D+Agawam+MA+USA+01001) Job Type Full-time Description ... OVERVIEW Cadrex is searching for a Customer Service Representative II who will be...fractions, and decimals ? + Attention to detail and quality EDUCATION + High School Diploma LOCATION + Onsite… more
- Guardian Life (Pittsfield, MA)
- Are you passionate about customer service and looking to build a long-lasting career in the insurance industry? Look no further! We invite you to join us at ... journey towards a rewarding and fulfilling career as a ** Customer Service Representative** . We look forward...or loan payment related matters, assist clients with making policy changes including updates to address of record, listed… more
- The Cigna Group (Newburyport, MA)
- ** Customer Service Representative - Customer Response Team - Freedom Fertility** **This is a permanent work from home position, unless already working onsite ... dreams of having a family come true! As a ** Customer Service Representative - Customer ...management skills + Strong attention to detail, accuracy, and quality . + Excellent communication skills; written and verbal. +… more
- Insight Global (Norwood, MA)
- Job Description Insight Global is hiring a Customer Service Specialist for a medical device client based out of Norwood, MA. This role is the primary point of ... -Bachelor's degree in Business or related field (preferred) 5+ years of customer service experience in a manufacturing environment -Proficiency in Microsoft… more
- Bio-Techne (Devens, MA)
- …to further treat and prevent disease worldwide.** Pay Range: $19.20 - $26.40 The Customer Service Specialist is responsible for all facets of Customer ... order processing. This includes receiving, entering, reviewing, maintaining, and filing customer orders. This position also includes responsibility as the primary … more
- Sharecare (Somerville, MA)
- …**Job Summary:** This position assists incoming callers with requests and provides great customer service . An upbeat, patient-centered attitude is a must! Our ... supporting each individual through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To learn more, visit… more
- Prysmian (Taunton, MA)
- …implement a unified quality strategy across all plants. + Align quality goals with corporate objectives and customer expectations. + Lead cross-functional ... relevant quality standards. + Ensure all plants comply with regulatory, customer , and internal quality requirements. + Lead audits (internal, customer… more
- East Boston Neighborhood Health Center (Revere, MA)
- …Employee Conduct and all related policies and procedures by: + + Demonstrating excellent customer service ; + Showing respect to other employees; + Adhering to ... + Compliance with NeighborHealth policies and procedures; + Collaborate with Clinical Quality Director on policy and procedure approval as required through… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Insight Global (Norwood, MA)
- …responsible for performing product inspections and qualifications to ensure top-tier product quality , on-time delivery, and customer satisfaction. The role also ... policy /. Skills and Requirements -3+ years of product quality inspection experience in a manufacturing environment; ISO 13485 knowledge… more
- Manulife (MA)
- …Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a ... primary responsibility for this role is to deliver superior customer service to clients while answering calls...Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties… more
- UKG (Boston, MA)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
