- Encore (Dedham, MA)
- Position Overview The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality ... breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- Encore (Dedham, MA)
- Position Overview The Sr. Technical Specialist is responsible for the technical set up and operation of standard full-production events in a hospitality ... breakdown of advanced audiovisual equipment as listed in the technical qualifications section. * Troubleshoots technical issues...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- BCM Controls Corporation (Woburn, MA)
- …are interested in making the move, we want to talk to you! The Technical Support Specialist (TSS) is a hands-on position, responsible for troubleshooting ... timely solutions. In addition, the TSS provides Guidance and Technical Support to our BAS Service Engineers,...+ Responsible for assisting the team with after-hours emergency customer issues when they arise. This is a shared… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- Lead Technical Product Operations Specialist **General Information** Ref #: 20240039828 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: ... Operations Lead will demonstrate a true passion for building trusting, rewarding customer and employee experiences, operational excellence, and the products and … more
- RELX INC (Cambridge, MA)
- Technical Support Specialist Do you have experience in a Customer Facing role with proven track record of maximizing Customer Satisfaction? Are you a ... Monitor, support, troubleshoot, and resolve operating issues, including failures and service -level degradation. + Resolving end user's desktop computer issues that… more
- Amazon (Boston, MA)
- …in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) Technical Incident Management and Engineering (TIME) team ... performance of advanced robotics systems. You will develop deep technical and functional subject matter expertise that will enable...customer feedback and using that feedback to improve service . You are expected to be able to work… more
- MarketSource (Boston, MA)
- …for developing a continuous technician pipeline, reducing turnover, resulting in increased customer retention, shop productivity, and service expectancy + Gain ... 124640BRTitle:Regional Technical Placement SpecialistJob Description: Area Partnership Consultant MarketSource...target dealerships to assess their technician needs by utilizing service expectancy data and additional tools provided by SEO,… more
- Milford Regional Medical Center (Milford, MA)
- …as needed weekend and occ/ Holidays Milford Regional Medical Center is a full- service , community and regional teaching hospital located in Milford, Mass. and serves ... and control supplies and/or parts. Participates in projects as a technical Lead when requested. Qualifications: The overall combination of applicable experience… more
- Merck (Boston, MA)
- **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, ... reside in Texas or New Mexico.** **Job Description:** The Customer Success Specialist will be the lead...will work closely with training coordinator, end customers, the technical solutions support team, and the sales team to… more
- HealthEdge Software Inc (Boston, MA)
- **Overview** **Role Overview** As the primary contact for our end-users, the Customer Support Specialist provides outstanding service by answering questions, ... and services. In addition to assisting our users, the Customer Support Specialist acts as a subject...matter expert and liaison with internal teams to optimize service delivery, internal processes, and product improvements. This role… more
- Flowserve Corporation (Boston, MA)
- …solutions to make the world better for everyone! **Role Summary:** The Field Service Engineering Specialist (for Electric Actuation & Digital Products) is a ... products which interact with third party host control systems. He/She will service , troubleshoot, and commission customer network installations. The engineer has… more
- State of Massachusetts (Pittsfield, MA)
- …May also serve as a back-up to a Probation Case Coordinator. *Duties:*Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, ... as required. Probation Case Specialist II Additional Duties: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general… more
- State of Massachusetts (West Roxbury, MA)
- …to a Case Coordinator. *Duties:* *Case Specialist I Duties*: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general ... duties as required. *Case Specialist II Additional Duties*: * Provides customer service to attorneys, litigants, law enforcement personnel, and the general… more
- State of Massachusetts (MA)
- …session as required. May also serve as a back-up to a Case Coordinator. *Case Specialist I Duties:* Provides customer service to attorneys, litigants, law ... related duties as required. *Case Specialist II Additional Duties:* Provides customer service to attorneys, litigants, law enforcement personnel, and the… more
- Ricoh Americas Corporation (Holyoke, MA)
- **Senior On-Site Service Specialist ** POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, ... this function are considered to be Senior On-Site Services Specialist . This position reports directly to the Site Manager,...may generate reports. . Responds to and coordinates all service calls required by customer . . May… more
- Albireo Energy, LLC (Chelmsford, MA)
- …and controls problems. Properly completes required project documentation. Responds to service calls. Responsible for high levels of customer satisfaction ... customer interface. Properly completes required project and service documentation. A key member of the Albireo team,...documentation. A key member of the Albireo team, the Service BMS Controls Specialist will be responsible… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO,… more
- Wavetronix (Springfield, MA)
- …for an Applications Specialist who is eager to help solve customer technical problems and professionally walk them through the installation, training, ... of 5 years of experience in technological integration or technical sales A successful Applications Specialist will:...* Conduct technical site surveys * Provide service and customer support both in the… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and unique technical challenges for customers? Become an AWS GenAI Specialist SA! Key job responsibilities Roles/Responsibilities * Represent the voice of the … more
- North Shore Bank (Peabody, MA)
- …holding company. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: + Responsible for meeting or exceeding customer service standards that are set forth by the department ... experience. + Knowledge and understanding of the Bank's retail products. + Good customer service and organizational skills. + Attention to detail and ability… more