- Global One (Boston, MA)
- …cutting-edge digital products and services in a fast-paced and dynamic environment. Your success as a sales agent will directly impact your earning potential, ... About the job Digital Sales Agent - High Commission Global One is a...to secure profitable deals. Build and maintain strong, long-lasting customer relationships to foster repeat business and customer… more
- Sonesta International Hotels Corporation (Burlington, MA)
- Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of ... or equivalent required. One year of previous hotel experience, or retail customer service preferred. Previous background from the extended stay industry preferred.… more
- Smiths Group (Springfield, MA)
- …some of the most difficult and demanding applications known today into customer satisfaction, borrowing from our experience and core technology. Committed to ... and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.… more
- Wayfair (Boston, MA)
- …improved agent engagement, streamline resolution processes, and ultimately boost customer satisfaction through better Net Promoter Scores (NPS). We focus on ... to define and execute on impactful roadmaps. + Demonstrated success in coaching engineers and fostering inclusive, engaged team...effectively. + Nice To Have: + Experience working with customer support, agent tools, or internal enablement… more
- Hilton (Boston, MA)
- …_source=1 _MTAxNjgwNTUzNS03MTUtbG9jYXRpb24ud2Vic2l0ZQ==\)is seeking a full\-time Guest Service Agent to join their front office team\! This ... passion for hospitality and is ready to deliver exceptional customer service to our guests and their peers\. Experience...Today, Hilton remains a beacon of innovation, quality, and success \. This continued leadership is the result of our… more
- The Hartford (MA)
- …recognized team where your consultative skills help protect small businesses - and your success is rewarded. + Take inbound phone calls on warm leads (no cold ... while delivering timely outcomes to customers. + Operate with a customer -focused approach, delivering excellent service and providing insurance solutions tailored to… more
- Lumeris (MA)
- …cross-functionally with clinical, engineering, product, user experience, and customer success teams to ensure that the agent 's capabilities deliver ... role in designing, validating, and optimizing how our AI agent services interact with patients and care teams. This...is why we have removed the boundaries that inhibit success and focus on fostering an environment that allows… more
- Sprinklr (MA)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Amazon (Boston, MA)
- …requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models, ... and representing the company's AI capabilities to senior leadership at customer organizations while ensuring our solutions deliver transformative value across… more
- Amazon (Boston, MA)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Under Armour, Inc. (Boston, MA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering those who ... Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is responsible… more
- Wolters Kluwer (Boston, MA)
- …place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential opportunities, ... a remote schedule, and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills… more
- EDB (Boston, MA)
- …member of the Executive Leadership Team responsible for the entire post-sale customer experience-including Customer Success , Support, Professional Services, ... and efficiency at scale. **Ideal Experience:** + Proven track record leading Customer Success , Support, and/or Services functions in enterprise B2B SaaS… more
- Wolters Kluwer (Boston, MA)
- …place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential opportunities, ... a hybrid schedule, and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your extensive knowledge and advanced skills… more
- WATTS (North Andover, MA)
- …of Technical Service professionals that support internal and external customers + Responds to customer and agent inquiries on the telephone, by mail, fax, email, ... proper use and application of our products + Resolves customer and agent application issues that appear...we are and contribute to our longevity and continued success . And this is a place where you can… more
- Verndale (Boston, MA)
- …responsible for overseeing multiple concurrent workstreams spanning Sales Cloud, Service Cloud, Agent Cloud, Marketing Cloud, and Data Cloud. You will partner with ... and KPIs. + Monitor and manage workstream interdependencies across Sales, Service, Agent , Marketing, and Data Cloud implementations. + Support and facilitate data… more
- USG Insurance Services, Inc. (Boston, MA)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- Humana (Boston, MA)
- …product lifecycle, from ideation to launch, ensuring alignment with business goals and customer needs including, but not limited to acting as both a Product Manager ... timeline + Track and analyze key performance metrics to measure product success , identify areas for improvement, and drive continuous optimization of product… more
- CBRE (Boston, MA)
- …and disposition of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent for high-profile clients. Review business terms ... to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is guided… more
- IDEX (Middleboro, MA)
- …mass spec, and common molecular biology methods) preferred.** **Track record as an agent of change, who has established customer -centric and growth-minded teams ... required.** **Proven record of building a high performing organization; demonstrated success in leading Sales and Marketing organizations and building critical… more
