- SAP (Burlington, MA)
- …benefits, and a team that wants you to grow and succeed. We are seeking a Digital Customer Success Manager for SAP's Business Transformation Management ... to bring your ideas and innovative way of thinking to the team. Internally, as a Digital Customer Success Manager , you play a critical role to ensure our… more
- CVS Health (Boston, MA)
- …will help to support Voice of Customer insights for Experiences across the Digital enterprise. The Manager , Digital CEM will utilize both qualitative and ... with heart, each and every day. **Position Summary:** The Manager , Digital CEM is responsible for monitoring...along with monitoring key operational metrics to optimize the Digital Customer Experience across digital … more
- Middlesex Savings (Westborough, MA)
- …Establish and monitor KPIs such as adoption rates, customer satisfaction, digital engagement, and platform reliability to evaluate success and identify ... **Overview** The Digital Solutions Product Manager is responsible...is responsible for acting as the voice of the customer and developing profitable digital products and… more
- CVS Health (MA)
- …in the lives of customers and want to be on the ground floor of digital innovation. The Senior Manager in Commercial Network & Provider is responsible for ... we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues -...vision and strategy, the roadmap, feature delivery, and overall success of the product to enable a best-in-class E2E… more
- Cengage Group (Boston, MA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... coaching of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience… more
- Cengage Group (Boston, MA)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... activities and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives… more
- Brink's (Boston, MA)
- …legacy built on trust and a future driven by innovation, Brink's partners for customer success , empowering businesses across the globe to operate with confidence ... a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers...We have a challenging opportunity for a Continuous Improvement Manager . Job Summary: The Capacity Planning Manager … more
- Citizens (Westwood, MA)
- …highly motivated, passionate, and collaborative individual to serve as a Senior Product Manager and help drive our Consumer Digital Payments agenda forward. With ... will need to work across the organization in close partnership with other digital product teams, technology and strategy functions in an Agile environment; and… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- GE Vernova (MA)
- …electricity that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a ... experience. + Contribute to the development of best practices and scalable customer success strategies. **Required Qualifications** + Bachelor's degree in… more
- ISC2 (Boston, MA)
- …will lead the strategy, governance, and execution of the organization's customer -facing and revenue-generating digital platforms. This role is responsible ... Platform Leadership & Governance** + Oversee the full lifecycle of key digital platforms including:CMS, Search, Ecommerce, Personalization and Customer Data… more
- Verndale (Boston, MA)
- About the Digital Analytics Lead Position The qualified candidate will be an analytics and tag management expert tasked with becoming the trusted advisor for our ... The role requires a deep knowledge and understanding of all aspects of digital marketing, particularly with regard to data, web analytics, tag management, and search… more
- Cengage Group (Boston, MA)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support… more
- Sharecare (Boston, MA)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... **Job Description:** Sharecare is the leading digital health company that helps people - no...within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer… more
- UKG (Boston, MA)
- …You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success , ERM or a related field, with a demonstrated ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....Bachelor's degree or equivalent practical experience. * Experience in digital advertising, consultative sales, digital media sales,… more
- Cengage Group (Boston, MA)
- …Ability to monitor and evaluate operational data. **Preferred:** + Professional business-to-business/ customer success experience (3 years strongly desired) + ... with external partnerships. + Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with… more
- Staples (Framingham, MA)
- …is well represented in all areas. We're looking for a strategic and results-driven Digital Media Program Manager to lead the media planning and execution efforts ... important task - sharing our Staples story. We use customer data and analytics to help us understand and...drive growth for StaplesAdvantage.com. As a member of the Digital Marketing team, you'll play a critical role in… more
- Microsoft Corporation (Boston, MA)
- …largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top ... performing Account Executives with digital advertising experience who can... advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships… more
- Cengage Group (Boston, MA)
- …vision and strategy and help team members understand how their work impacts business success + Customer focus; understanding of how customer needs and ... individuals.** Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty… more
- American Tower (Woburn, MA)
- …the development and execution of corporate communications. + Partner with the Senior Manager , Digital Marketing to optimize content for digital channels, ... **The Team** We are seeking a Senior Marketing Manager to join American Tower's US Tower division's...team impacts lead generation and new sales opportunities through digital campaigns, trade shows, and sales enablement materials. Day… more