- Novo Nordisk Inc. (Boston, MA)
- …assessing customer needs. Ensure customer objectives integrate into program development (contracting, marketing programs ) Create advocacy for NNI & ... of Commercial, Medicaid and Medicare medical and prescription benefit plans. Customer channels and specific customers include strategic, regional and local health… more
- Advanced Energy (Wilmington, MA)
- Director , Customer Quality **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, ... customer quality issues and the implementation of operating practices and programs dealing with customer satisfaction and retention (eg NPI quality, SCAR's,… more
- Pfizer (Cambridge, MA)
- …with very complex but different distribution and provider cost recovery dynamics. The Director , Oncology Customer & Channel Management will be a key member ... in support of the full portfolio of products. The Director , Oncology Customer & Channel Management will...program . We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and… more
- Rhythm Pharmaceuticals (Boston, MA)
- …together. Opportunity Overview Reporting to the Head of Business Insights and Analytics, the Director of Customer & Market Insights is responsible for all market ... through ongoing situational assessment and understanding of market dynamics, customer needs, and competitor activities. The incumbent will collaborate through… more
- Microsoft Corporation (Boston, MA)
- As a **Sr. Director of Customer Success Account Management** - you lead a high performing team of Customer Success Account Managers (CSAMs) in varying stages ... stakeholders and executives to develop and deliver strategic roadmaps for executing program planning and customer -facing reviews, managing key stakeholder and… more
- Rocket Software (Boston, MA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a ... strategic partner to the Vice President, Customer Solutions Engineering in shaping the transformation of Rocket's...helping to lead and execute key initiatives. The Senior Director will assist in developing near and long-term organizational… more
- Rocket Software (Boston, MA)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** We're looking for a Director of Solution & Customer Marketing to drive revenue growth and ... topics as fit + **Accelerate Customer Value:** Continuously improve customer marketing post-sale programs and campaigns that enable adoption, facilitate… more
- Highmark Health (Boston, MA)
- …for the assigned areas. Functions as the business owner for all customer implementation and maintenance for all group and individual product business across ... project efforts and relevant technology support. Accountable for high quality customer satisfaction and outcomes across multiple health plans. Involved and engaged… more
- Massachusetts Port Authority (East Boston, MA)
- Customer Service Assistant Director Print (https://www.governmentjobs.com/careers/massport/jobs/newprint/4512088) Apply Customer Service Assistant ... growth and prosperity of our region. ABOUT YOU As Customer Service Assistant Director , you excel in...program for federal student loans * Professional development programs * Mentorship program * Adoption assistance… more
- Harvard University (Cambridge, MA)
- …Position Description:Duties and Responsibilities (Continued) + In collaboration with the Director , implements and continually refines programs for training new ... on environmental health and safety compliance, effective "green" cleaning procedures and customer service skills. Provides support to the Director in managing… more
- Dynatrace (Waltham, MA)
- …+ Proficient in developing and delivering compelling executive customer engagement programs with ability to articulate program impact. + Excellent project ... on our customers' success, and we are on a mission to grow strategic customer programs . In this newly created role, you will lead the effort to create… more
- EPAM Systems (Boston, MA)
- …to the Salesforce practice. This role involves managing a portfolio of programs and projects to ensure successful delivery, alignment with organizational goals, and ... + Leadership and Team Management: + Lead, mentor, and manage a team of customer success professionals, project managers and other PMO staff + Foster a collaborative… more
- CODAMETRIX (Boston, MA)
- …objectives related to customer experience + Develop and maintain analytical customer programs that generate actionable reports in collaboration with the ... within the Professional Services department. Reporting to the Executive Director of Customer Success, the ideal candidate...+ Learning: All new hires complete our 7-week Fellowship program to learn about each of our departments. +… more
- Compass Group, North America (Holbrook, MA)
- …successful operation of Dining Services for a K-12 School District. The Director ensures client, customer service/satisfaction with efficient cost effective ... Chartwells K12 Position Title: DIRECTOR OF DINING SERVICES III - K12 FOOD...Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs +… more
- Compass Group, North America (Buzzards Bay, MA)
- …the Dining Services program for a K-12 school district. The Director ensures client, customer service/satisfaction with efficient cost effective management ... Chartwells K12 Position Title: DIRECTOR OF DINING SERVICES II - K12 FOOD...Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs +… more
- State of Massachusetts (Boston, MA)
- …to the Executive Director as necessary. In addition, the Assistant Executive Director also oversees the customer service interactions of the Unit staff and ... licenses; and licenses for various other regulated activities and programs . The mission of the Unit is to timely...process the renewal of qualified licensees. The Assistant Executive Director assists the Executive Director in the… more
- Boston Public Schools (Boston, MA)
- …(TL) acts as a Subject Matter Expert within their team, supporting the Assistant Director of Customer Relations and School Support in leading the provision of ... the hours of operation. Schedules are managed and modified at the Assistant Director 's discretion) Job knowledge consistent with Customer Service Reps Excellent… more
- J&J Family of Companies (Raynham, MA)
- …of subject matter experts, and coordination of the enterprise JJPS/OS improvement program . The Director collaborates with stakeholders and Senior Leaders ... focusing on Production System enablement to optimize efficiency, effectiveness, and customer satisfaction. The Director , Deliver Excellence is accountable for: *… more
- Pine Street Inn (Boston, MA)
- …projects, inspections, and emergency issues to ensure a high level of customer satisfaction. The Associate Director of Facilities Supportive Housing ensures ... Associate Director of Facilities Supportive Housing Department: Facilities &...the status of projects in their area to ensure customer satisfaction. Develop a weekly measurable standard to ensure… more
- Massachusetts Institute of Technology (Cambridge, MA)
- …respectful and professional environment; ability to build relationships with and respond to client/ customer , faculty and program director needs; and ability ... required to ensure the quality and integrity of online program delivery. Will serve as point of resource for...digital platforms in a rapidly expanding digital portfolio of programs ; partner regularly with the senior associate director… more