- ServiceNow, Inc. (Waltham, MA)
- …impact on the function or industry. + 5+ years demonstrated success in a Renewal Account Management or Customer Success capacity. + Experience leading customer ... realizing from ServiceNow. + Identify customer needs and demonstrate account management capabilities to guide renewal closure....+ Deep expertise with a SaaS model focused on enterprise software preferred. FD21 For positions in this location,… more
- MongoDB (Boston, MA)
- …customers, creating expansion & evangelism in the process. Individuals in the Relationship Account Manager (RAM) role have a passion for technology that delivers ... and retention of a customer portfolio. As a Relationship Account Manager you will be responsible for...you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. **Experience:** + 2+ years… more
- Cornerstone onDemand (Boston, MA)
- The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong ... relationship with our clients, the Account Manager ensures high levels of client...and services. + Manage and actively take ownership of enterprise client accounts to ensure there is a clear… more
- Wolters Kluwer (Waltham, MA)
- …prep or encouraging patients to get a crucial cancer screening. The UpToDate Account Executive team is responsible for maintaining the overall health of existing UTD ... new products. We are seeking a dynamic, results driven Account Executive to join our team with a dual...cross-functional teams, you will identify and execute strategies targeting renewal success at accounts with a $5-$100K midmarket, and… more
- Validity (Boston, MA)
- About the Role As a Senior Account Manager , you will be responsible for driving revenue growth within existing customer accounts by nurturing strategic, ... aligned to customer goals and identify clear revenue growth opportunities. + Drive account expansion through upsell, cross-sell, and renewal strategies to meet… more
- Applause (MA)
- …innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Strategic Account Manager - Financial Services you will be responsible for driving ... Financial Service accounts. This will be achieved through solution selling, account planning, prospecting to identify high-quality clients, qualifying and developing… more
- Prime Therapeutics (Boston, MA)
- …enterprise solutions that meet Prime and client priorities; work with Employer Account Manager to ensure member and client service excellence and satisfaction ... Executive - Remote within the state of TX **Job Description** The Employer Account Executive serves as the primary relationship manager for multiple… more
- Abbott (Boston, MA)
- …engineering, C-suite) and quantify the impact of Abbott solutions. + Collaborate with the Enterprise Account Manager (EAM) to secure business in large ... mothers, female executives, and scientists. **The Opportunity** The Molecular Account Executive is a field sales role responsible for...hospital systems. + Manage and drive the renewal process to ensure customer retention and satisfaction for… more
- Fujifilm (Boston, MA)
- …us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. ... sell additional products and options. + Work Hospital Relations Manager , National and Government Accounts to develop relationships and...market trends. + Timely and accurate reporting of all account contacts of all active accounts and prospects on… more
- Cognizant (Boston, MA)
- **Client Relationship Manager - Manufacturing** **About Cognizant** Cognizant is one of the world's leading professional services companies, helping clients become ... needs of the organizations we serve. **Overview** Client Relationship Manager plays a key role in our growth and...assigned accounts, responsible for growth, health, and prospects of account relationships. The Client Partner is the end-to-end … more
- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... and is looking to hire a Senior Customer Success Manager . Our company is growing and looking to hire...the customer journey. Your success will be measured by renewal rates, expansion revenue, customer satisfaction, and product adoption… more
- SHI (Boston, MA)
- …+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + ... offices or yours.** **Job Summary** The MSP Service Delivery Manager is a critical coordination role within the MSP...between customers, vendors, and the assigned SDM on the account , ensuring complex issues are addressed and resolved in… more
- Wells Fargo (Boston, MA)
- …this role:** Wells Fargo is seeking a Senior Lead Commercial Banking Relationship Manager in the New England market supporting the Northeast Region as part of ... to senior leadership to develop, influence, or lead the structuring, modification, and renewal of highly complex cash flow, real estate loans, and certain other… more
- SAP (Burlington, MA)
- …you to grow and succeed. We are seeking a Digital Customer Success Manager for SAP's Business Transformation Management (BTM) Suite, including Signavio and LeanIX. ... to the team. Internally, as a Digital Customer Success Manager , you play a critical role to ensure our...as with any Customer Success Management role, securing their renewal is priority. To achieve these core KPIs, you… more
- Cleo (Boston, MA)
- …at an Enterprise Software and/or SaaS Company in Customer Success, Sales/ Account Management, Professional Services, or a related field + Demonstrable success in ... **Customer Success Manager ** Remote **What You Will Be Doing** +...scheduled. + Oversee the customer lifecycle, from launch to renewal , to ensure a seamless and optimal customer journey.… more