- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- Entergy (Little Rock, AR)
- … service environment + CSS Senior: 10+ years experience within a customer service environment. Preferred: Quality monitoring experience within the ... every location in which the company has facilities. This policy applies to all terms and conditions of employment...position. **Job Segment:** QA, Quality Assurance, Inspector, Law, Quality , Technology, Customer Service ,… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Walgreens (North Little Rock, AR)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Entergy (Little Rock, AR)
- … service objectives as evaluated by standardized system-level cost, quality , and customer satisfaction measures. Tracks contract compliance, oversees ... policies and procedures such as exceptions to standard credit policy , transfers of funds between customer accounts,...Bachelor's Degree with a minimum of 7+ years of customer service or related business experience OR… more
- Bank OZK (Little Rock, AR)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... quality reviews and needs assessments to ensure quality standards and service requirements are met....in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate… more
- Bank OZK (Little Rock, AR)
- … quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of ... agent interactions, and implementing training and feedback initiatives to enhance service quality . Provides data-driven, actionable insights to both leadership… more
- GE Aerospace (Little Rock, AR)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- UKG (Little Rock, AR)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Bridgestone Americas (Little Rock, AR)
- … tasks as required. Pay Range: $13.95 - $20.88 **Responsibilities** **Hybrid** **Role** + Customer service , sales, customer issue resolution- 75%. + Basic ... your future. We believe people can only provide superior service and quality to others when they...Diploma or equivalent. + Valid automobile driver's license. + Customer service and career growth mindset. +… more
- Datavant (Little Rock, AR)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- Walmart (North Little Rock, AR)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Little Rock, AR)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Lincoln Financial (Little Rock, AR)
- …by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. **What we're ... a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services...and guidelines, in a timely manner and meeting departmental quality /production standards. + Monitors incoming work queue and ensures… more
- Rock Region METRO (North Little Rock, AR)
- … policy compliance, uniform regulation, general appearance, physical condition, customer service , proper fare collection, general demeanor; documents daily ... resolution, provide information, carry out assignments and maintain high quality and timely transit service . ESSENTIAL FUNCTIONS:...in transit operations. + Principles and practices of good customer service . + Safe driving practices. +… more
- ARAMARK (Little Rock, AR)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices....food items, beverages, and + Add garnishments to ensure customer happiness and eye appeal + Coordinate and assist… more
- Terumo Medical Corporation (Little Rock, AR)
- …**Knowledge, Skills and Abilities (KSA)** + Strong presentation, analytical and customer service skills complimented by an aggressive, solutions oriented ... Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high- quality medical devices used in a broad range of applications for… more
- GE HealthCare (Little Rock, AR)
- …and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality ... be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll...and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy… more
- Walgreens (Conway, AR)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more
- Walmart (Little Rock, AR)
- …18 years of age or older. 6 months retail experience AND 6 months customer service experience. **Preferred Qualifications ** _Outlined below are the optional ... **Position Summary ** **What you'll do ** Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members… more