- Amazon (Nashville, TN)
- …quick learners and comfortable operating in a fast-paced environment. As the Senior Program Manager supporting the Customer Insights and Voice of the ... working to empower entrepreneurs? If you have passion for program management and customer insights experience, you...insights experience, you may be just right for the Sr . Program Manager role for… more
- Amazon (Nashville, TN)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- Amazon (Nashville, TN)
- …Digital, Device and Alexa Support (D2AS) organization is seeking a Program Manager to join the D2AS Executive Customer Relations (ECR) team. The D2AS ... ECR team works on behalf of Senior Leaders to resolve complex customer problems,...will be part of a Worldwide Digital and Device Program team who collaborates with various teams, within and… more
- Amazon (Nashville, TN)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... website. The position will also lead a team of customer experience program and project managers in...by multiple sites, with a proven track record of customer satisfaction successes - Experience in a senior… more
- Amazon (Nashville, TN)
- Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service team is an essential part of that mission. ... in which they can identify and relentlessly drive solutions to improve our customer experience. We do this every day by solving complex business and technical… more
- Amazon (Nashville, TN)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Rocket Software (Nashville, TN)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful ... components with organizational strategy to deliver tangible benefits and value. The Program Manager will manage high-profile, cross-functional programs within a… more
- Amazon (Nashville, TN)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... sellers, and third-party partners around the globe. As a Senior Program Manager with Amazon,...to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- Amazon (Nashville, TN)
- …The Amazon Business Customer Service (ABCS) team is looking for an experienced Senior Program Manager with a deep level of expertise in knowledge ... products (internal and external facing content, and learning). The Senior Program Manager will play...team in ABCS and will report directly to the Senior Manager , Amazon Business Customer … more
- Amazon (Nashville, TN)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, to ... to having them assembled or installed, this business involves the highest Customer expectations and operational complexity. We move quickly to bring about positive… more
- Mathematica (Nashville, TN)
- Position Description: Mathematica is searching for a Client Experience (CX) Senior Analyst/ Sr . Manager ! The Client Experience Senior Analyst/ Sr . ... programs and data collection initiatives. We're looking for a Customer Experience Analysts who has a passion for ...CX roadmap, advance CX maturity, and manage the CX program with a continuous improvement mindset * Monitor key… more
- Amazon (Nashville, TN)
- …Paid Time Off (PTO) - 401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight and Program team, this role is responsible for ... -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's...for a highly skilled and motivated Sr . Manager , CX Strategy, Insight and Program to… more
- Trellix (Nashville, TN)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member...senior decision makers across the company and our customer and vendor ecosystems will add to your success… more
- Amazon (Nashville, TN)
- Description The OpsTech Solutions (OTS) Command Center team is seeking an experienced Sr . Technical Program Manager . In this role you will own delivery of ... ownership of one or more organizational goals. As a Senior Technical Program Manager , you...boundary conditions, and reasons behind architectural choices. As a Sr . Technical Program Manager , you… more
- Amazon (Nashville, TN)
- …the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX) organization. As a Sr . Program Manager , Business Operations you will be the MSP ... robotics deployment projects across multiple and competing workstreams. The Sr . Program Manager , Business Operations...the MSP CX Organization that can proactively scale to customer demand in the coming years. - Work with… more
- Amazon (Nashville, TN)
- …problem through disruptive, innovative technology? The Sub-Same Day (SSD) team is looking for a Sr . Program Manager with a delivery record and proven project ... ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes to...be located in Bellevue or Nashville corporate offices. The Sr . Program Manager will also… more
- Amazon (Nashville, TN)
- Description The Transportation Partner Experience team is seeking an Event Operations Program Manager to oversee our customer service and hotel programs ... ambiguity, and deliver results. Key job responsibilities * Oversee customer service program for assigned suite of...in travel and hotel booking conversion * Partner with Sr Event Tech Program Manager … more
- Amazon (Nashville, TN)
- Description At Amazon, we're looking for a Sr . Program Manager for Amazon Flex. Amazon Flex works directly with independent contractors - called delivery ... guide them through their deliveries with in-app mapping and navigation, and more. The Sr . Program Manager will be responsible for establishing scalable… more
- Amazon (Nashville, TN)
- …our team. We're looking for a customer focused, analytically and technically skilled Sr . Technical Program Manager (TPM) to innovate on behalf of ... customers, build effective solutions and deliver within OTS. Key job responsibilities This Sr TPM position requires a program management background and direct… more