- State of Massachusetts (Chelsea, MA)
- …and Technology* **Organization:** **Exec Office of Technology Services and Security* **Title:** * Customer Engagement User Experience Research Intern* ... *EOTSS*is seeking to hire a* User Experience Research Intern*to join the Customer Engagement Team. As a User Experience Research Intern, you will… more
- Motion Recruitment Partners (Boston, MA)
- Senior User Experience Designer Boston, Massachusetts **Hybrid** Contract $55/hr - $60/hr A Boston-based insurance company is undergoing a transformation ... strategy to converge multiple customer storefronts into a single, seamless experience ....pages. + Improve website navigation and architecture for better user engagement and conversion rates. + Enhance… more
- Broadcom (Burlington, MA)
- …with clients, understanding their needs and expectations to ensure a positive experience throughout the engagement . + **Project Oversight:** Manage the ... **Please Note:** **1. If you are a first time user , please create your candidate login account before you...revenue growth and client retention. Required Skills and Work Experience : * 12+ years with pre/post engagement … more
- EBSCO Information Services (Boston, MA)
- …**About You** Understanding of clinical workflows and clinician challenges 5+ years of experience in customer engagement , marketing, support, or related ... as needed Develop and maintain customer facing collateral, including user guides, integration guides, tutorials, and other engagement materials. Develop… more
- Citizens (Westwood, MA)
- …standards related to the Martech products and present emerging/best-practices to influence roadmaps. User Experience : champion the user experience , ... digital product management, digital ad operations, digital channels management, or customer experience delivery/design for marketing or products. + Preferred… more
- Lumen (Boston, MA)
- …of the experience evolution spanning CRM, orders, service fulfillment workflows, user support engagement history, case management, and billing. + Establish ... shape the future. **The Role** We are seeking a strategic, customer -obsessed Director of Omnichannel Customer Experience & AI-Enabled Support to lead the… more
- Autodesk (Boston, MA)
- …platforms, driving innovative and user -centric experiences that optimize the customer facing marketing experience as well as optimizing and enhancing ... ability to translate business objectives into compelling design solutions that enhance customer engagement and satisfaction. The Senior Manager will work… more
- Ford Motor Company (Boston, MA)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity ... you will be responsible for developing and executing strategies that enhance customer engagement and trust through seamless and secure digital interactions.… more
- Amazon (Boston, MA)
- …of CI/CD implementation in enterprise environments - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to ... deployment - Guide cross-functional teams in integrating AI solutions while considering user experience and accessibility - Ensure security compliance and best… more
- Humana (Boston, MA)
- …and help us put health first** Are you a skilled Product Designer, User Experience Designer and/or Interaction Designer who is passionate about bringing ... members, providers, employers and agents/brokers-with Humana and with one another, to drive user engagement and satisfaction and bring increasing value to the… more
- Wilson Language Training (Boston, MA)
- Customer Success Specialist **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... other internal teams to ensure seamless transitions throughout the customer journey + Minimize churn and optimize user...part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by… more
- Staples (Framingham, MA)
- …the company's digital platforms. This role plays a critical part in driving user engagement , task completion, and product discovery by improving search recall ... to balance monetization (eg, sponsored listings) with organic relevance, ensuring customer experience is preserved in high-value journeys. + Communicate… more
- Generac Power Systems (Boston, MA)
- …commerce initiatives. This role will oversee product management, site merchandising and content, user experience , and UX design. This role will drive development ... of a comprehensive digital commerce strategy that enhances customer engagement , drives revenue growth, and strengthens our brand in the digital space. The ideal… more
- Merck (Cambridge, MA)
- …inform product strategy and decisions using data driven approaches. **Product discovery, user experience and business analysis** + Conduct product discovery ... activities and rapid prototyping with scientific partners, user experience researchers, engineers, and data scientists to assess value risk, usability risk,… more
- Nelnet (Boston, MA)
- …feature enhancements, and retention drivers. + Build an ongoing operational plan for the customer engagement portion of the customer lifecycle, working with ... translating insights into marketing strategies that enhance product-market fit and user experience . + Present product insights, emerging industry trends,… more
- Robert Half The Creative Group (Boston, MA)
- …mobile apps, conducting user research, or wireframing prototypes that enhance product engagement , UX Designers are in high demand. Skills and tools valued by our ... like Figma, Sketch, InVision, or related design tools + Experience with usability testing and user research...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you… more
- Evolv Technology (Waltham, MA)
- …+ Chart a data driven roadmap developed with engineering to improve user engagement , simplify user experience , and improve effectiveness of the digital ... Focus on making tasks easier, suggesting smart settings, and creating a user -friendly experience that improves security. Explain complex ideas clearly to… more
- Cognizant (Boston, MA)
- …innovative solutions in the healthcare domain. The candidate will contribute to enhancing user experience and case management driving impactful outcomes for our ... of Pega applications to meet business requirements and enhance user experience . + Oversee the integration of...development of Pega Mobility solutions to enhance accessibility and user engagement . + Ensure the effective use… more
- Fujifilm (Boston, MA)
- …and Japan. You will directly influence the product strategy to enhance customer experience , improve conversion, and drive growth through advanced technologies ... experiences. + Utilize analytics tools to monitor platform performance, customer engagement , and product KPIs. + Use...AI, machine learning, or computer vision to enhance the user experience . + Experience working… more
- Cengage Group (Boston, MA)
- …trends to find opportunities for product innovation and differentiation. + Apply customer -centric methodologies, such as user research, interviews, and data ... their lives and achieve their dreams through education. **Our culture values diversity, engagement , and discovery** Our business is driven by our strong culture, and… more