- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Amazon (North Reading, MA)
- Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: North Reading, ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
- Evident Scientific (Waltham, MA)
- Executive Director, Regulatory Affairs & Quality Assurance . Job ID #: 2023 Company: Evident Posting Date: Jun 3, 2025 **Working Location:** **MASSACHUSETTS, ... efficacy, safety, quality and compliance for the design, manufacture and service of EVIDENT products. Results are achieved through associates who are committed… more
- Robert Half Technology (Waltham, MA)
- Description We are looking for a diligent Quality Assurance Analyst to join our team on a contract basis in Waltham, Massachusetts. This role is ideal for ... systems to identify and correct recurring issues. * Support customer service teams by troubleshooting and resolving...* Minimum of 1 year of experience in a Quality Assurance or similar role. * Proficiency… more
- National Safety Council (Boston, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- Cardinal Health (Boston, MA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- ThermoFisher Scientific (Tewksbury, MA)
- …Value Stream Manager, Value Stream Production Supervisor, Procurement Team, Customer Service , Product Management Team, Quality Assurance and Engineering ... based on material availability, work center resources and capacity, and customer demand requirements; + Coordinate and communicate requirements with Procurement to… more
- Vontier (Boston, MA)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- Children's Hospital Boston (Boston, MA)
- 80629BRJob Posting Title:Supervisor, Customer Service & Patient Collections (Shared Serv Ctr)Department:Shared Service ... Summary: This position supervises the daily operations of Inbound and Outbound Customer Service communication within the Shared Service Center… more
- CVS Health (Acton, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- L3Harris (Wilmington, MA)
- …The Software Quality Engineer (SWQE) is Responsible for the Software Quality Assurance (SWQA) of products and services provided to our customers. ... NOT a test or development role, but instead a Quality Assurance role to evaluate and ensure...on process compliance, product conformance to requirements, and the quality of the end product or service .… more
- Cardinal Health (Boston, MA)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- CODAMETRIX (Boston, MA)
- …coding in line with CPT, ICD-10, and HCPCS standards. + Develop and implement quality assurance processes to reduce coding errors and support audit readiness. + ... Assessment (CQA) projects, including work assignments, training, and quality assurance for offshore coding staff. +...in Surgery & Endoscopy coding. + Excellent communication and customer service skills, capable of effectively engaging… more
- CVS Health (Shrewsbury, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Melrose, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Staples (Framingham, MA)
- …root cause analysis. + Collaborating with our Operations, Global Sourcing, Supply Chain, and Customer Service teams to resolve internal and external customer ... centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions...Basic Qualifications: + 3+ years of experience in Product quality assurance , product safety, quality … more
- Leonardo DRS, Inc. (Fitchburg, MA)
- … Quality Engineer. This individual will develop, maintain and support supplier quality assurance efforts to ensure that products and services meet drawing ... quality engineering tasks associated with supply chain quality assurance in support of new product...customer and management interface in resolving and managing customer quality issues and driving root cause… more
- Teleflex (Chelmsford, MA)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... participation. The ideal candidate will have a strong background in quality assurance , particularly within the medical device industry, and possess excellent… more
- Amazon (Westborough, MA)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Amazon (Westborough, MA)
- …vertical integration and life-cycle management of MSP solutions across 3 pillars: (I) Quality Assurance (MSP CX-QA), (II) Deployment & Ramp-up (MSP CX-DR), and ... entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more