- Stratasys (Waltham, MA)
- Customer Success Manager Location:...contact through long-term renewal. + Serve as the **lead CSM example for our global sales channel** , acting ... bring agility to manufacturing and supply chains, and improve patient care. **Software Customer Success Manager ** . This role is pivotal in ensuring our… more
- SAP (Burlington, MA)
- …program designed for talent who are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to ... **What You'll Do** As a CSM within the SAP Academy for Customer Success , you will be responsible to: + Successfully complete a 10-month learn-apply program,… more
- Renaissance (Boston, MA)
- …working with them to ensure they experience the most value possible along the way. As a Customer Success Manager ( CSM ) at Renaissance, you are a part of ... : East Strategic Accounts **In this role as a Customer Success Manager , you will:**... Managers at Renaissance are brought in as a CSM I, II, or III that is commensurate with… more
- ServiceNow, Inc. (Waltham, MA)
- …we pursue our purpose to make the world work better for everyone. **Role Overview ** The Customer Success Manager ( CSM ) is the primary point of contact ... Plan, which defines the key initiatives to help the customer achieve their agreed-upon business outcomes. The CSM...in the Success Platform. + Promote ServiceNow customer success stories and processes. + Ensure… more
- IBM (Cambridge, MA)
- **Introduction** A Customer Success Manager Intern ( CSM ) focused on IBM solutions means a career where you're helping clients fully realize the value of ... IBM's products and services. **Your role and responsibilities** A Customer Success Manager Brand Specialist...people skills often associated with this position, in this CSM intern role, you will work closely with customers,… more
- IBM (Lowell, MA)
- **Introduction** A Customer Success Manager Architect ( CSM ) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role...people skills often associated with this position, this AI CSM role is specialized in data science, generative AI,… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... success of the most critical and complex customer accounts. In this role, the Principal CSM...team, they serve as a thought leader within the Customer Success department, contributing to process improvements… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Norstella (Boston, MA)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy,...milestones, and accomplishments. + Be described as an excellent CSM by your peers, Sales & Product Management Teams.… more
- RTX Corporation (Andover, MA)
- …multi-business teams, collaborating at all levels of the Enterprise to ensure project success and satisfied stakeholders. The Project Manager will employ a ... (ES) is looking for a highly motivated, business-focused Digital Technologies (DT) Project Manager to join our Program Management Office (PMO). The PMO is part of… more
- Amazon (Boston, MA)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Coinbase (Boston, MA)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... and priorities * Own roadmap delivery, including adoption metrics and success criteria co-developed with stakeholders * Collaborate with internal and external… more
- Medtronic (Boston, MA)
- …of tenured field team + Leads coordination of new-hire training with accountability to hiring manager ( CSM or RM) + Responsible for new hire sign-off + Delivers ... technologies. You will serve as the lead for regional customer and employee education and training activities in support...values. We recognize their contributions. They share in the success they help to create. We offer a wide… more
- Lucid Software (Boston, MA)
- …+ Collaborate cross-functionally ( CSM , Marketing, Product, RevOps) to ensure customer success , maximize account penetration, and remove roadblocks to growth ... customers to articulate business value, advance complex sales cycles, and ensure long-term customer success and retention. **Responsibilities:** + Own and grow a… more
