- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- Marriott (Boston, MA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- State of Massachusetts (Chelsea, MA)
- …issues to supervisor or manager . . Escalate potential major incidents to service desk operations promptly. . Maintain documentation as required and notify ... outcomes. *About the Role:* EOTSS is seeking to hire a* Service ** Desk **Analyst*to join the*End**User**Support**Team*. The Service Desk Analyst is… more
- BJs Wholesale Club (Hudson, MA)
- …cashiers, SCO, and membership desk ) in the absence of the Front End Manager . + Models and provides excellent Member service , while coaching, teaching and ... the frontline in the absence of the Front End Manager . Coaches, teaches and develops all frontline team members...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
- Deloitte (Boston, MA)
- …and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + ... and Risk Management (QRM) group is seeking a Risk Manager with extensive experience in supporting complex deals and...pursuit team, supporting Operate pursuits and engagements in the lead QRM role or in a QRM/Operate subject matter… more
- CompuCom (Cambridge, MA)
- …We're looking for a Desktop Tech Team Lead to join our team. The Lead Tech is responsible for desk -side support activities for one or more functional ... but are not limited to, creating or maintaining operation policies, preparing service level reports, performing root cause analysis and developing action plans.… more
- Beth Israel Lahey Health (Burlington, MA)
- …Functions** **Manage all functions of the ROI/Audit & Research Department: Front desk services, release of information, customer service ; investigate and follow ... problem resolution.** **Conducts regularly scheduled department meetings.** **Patient centered customer service - Oversee front desk operations, high volume call… more
- Deloitte (Boston, MA)
- …and conditions + Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork + ... Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract...on 5/16/2025. Responsibilities/Here is What You Will Do: Deal Desk Support, Contracting and Negotiations + Assist with deal… more
- The LEGO Group (Boston, MA)
- …web site or need assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication channels ... drive sales and enhance business opportunities to strengthen the brand. The manager will lead , mentor and develop a team of Merchandising Team Leads and… more
- The LEGO Group (Boston, MA)
- …web site or need assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication channels ... Sr. Key Account Manager + **Location** Boston, Massachusetts, United States of...the business delivers against sales and profitability objectives. + Lead strategic joint business agenda with retail partner, developing… more
- Extra Space Storage (Tewksbury, MA)
- …Retail or Shift Supervisor, Sales Lead , Customer Service Team Lead , Customer Service Manager , Retail Associate, Store Associate, Hospitality and ... As a **Store Manager ** , you will have the opportunity to...Off** accrued throughout the year, increasing with years of service + **Generous 401(k) match with Traditional and/or ROTH… more
- Evolv Technology (Waltham, MA)
- The Elevator Pitch Evolv is seeking a dynamic Product Manager to lead the ongoing enhancement and sustainment of Evolv Express(R), our flagship walk-through ... system), providing users with a unified security interface. As Product Manager , your focus will be to deliver meaningful product improvements-enhancing capabilities,… more
- MIT Lincoln Laboratory (Lexington, MA)
- …The CES Operations Team has two primary responsibilities. They provide a Classified Service Desk that users of the Laboratory's Secret Internet Protocol Router ... developing/implementing remediation plans to address open vulnerabilities. The CES Operations Team Lead will manage a team of technicians and engineers to support… more
- Extra Space Storage (Framingham, MA)
- As an **Assistant Store Manager ** , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer **competitive wages** , a ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- Extra Space Storage (Waltham, MA)
- As a **Assistant Store Manager ** , you will have the opportunity to be part of a diverse team with an excellent company culture. We offer **competitive wages** , a ... + **Paid Time Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH choices.** + Affordable… more
- CVS Health (Wellesley, MA)
- …heart, each and every day. CVS Media Exchange is hiring a Senior Ad Tech Support Manager . This role will report to the Lead Director, Ad Tech Operations. CVS ... a range of flexible pricing and buying models, including self- service ; these solutions help businesses build brand awareness, engage...CVS consumers to shoppers. The Senior Ad Tech Support Manager will be responsible for building out our client… more
- Motrex LLC (Boston, MA)
- …which enable Stryten Energy to approach national customers with a unified sales and service program. + Serve as the primary contact to the field by providing ... Stryten at trade shows, helping train new national accounts manager , and presenting at sales meetings. + Other duties...The role requires prolonged periods of sitting at a desk , working on a computer, and speaking on the… more
- Datavant (Boston, MA)
- …trained and the competence of staff is assessed annually + Support a service operations environment that focuses on customer satisfaction through service ... to policies, procedures and laws/regulations. + Troubleshoot equipment issues enlisting Help Desk to resolve all escalated matters. + Adheres to Code of Conduct… more
- SHI (Boston, MA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... of this role. This role will report to the Manager of ASG Engineering role in the ASG Product...alignment with business objectives. + Contribute, develop, and take lead on service improvement initiatives, collaborating with… more
- Dana-Farber Cancer Institute (Boston, MA)
- …patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards + Performs front desk check-in functions: verifies patient ... Reporting to the Practice Manager , this mission critical position is responsible for...imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both… more