- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... assistance within the End User Support Contact Center. The primary role of the Service Desk Analyst is to handle the processing of Tier 1 support and… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator-support- desk - analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- Robert Half Technology (Chelsea, MA)
- Description We are looking for a motivated and customer-focused Help Desk Analyst I to join our team in Chelsea, Massachusetts. This is a long-term contract ... will play a key role in assisting with help desk operations, telephony systems, and IT asset management, all...to resolve complex technical issues. * Deliver excellent customer service while addressing user inquiries and escalating issues when… more
- CACI International (Hanscom AFB, MA)
- …the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution This position is contingent on funding and may not ... Business Analyst Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Parker Hannifin Corporation (Woburn, MA)
- …experience isrequired + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + This role is ... Digital & IT Senior Analyst Location : Woburn, MA, United States Job...preferred + CompTIA A+, preferred Skills: + Strong customer service orientation + Proficiency in English language, including speaking,… more
- State of Massachusetts (Chelsea, MA)
- …events are quickly addressed and an associated incident is logged into the EOTSS Service Desk ticket system * Maintain logged incidents with detailed information ... community outcomes. EOTSS is seeking to hire an*IT Operations Analyst I*to join the Operations Service Group...an*IT Operations Analyst I*to join the Operations Service Group to ensure effective operation and technical functions… more
- Parker Hannifin Corporation (Woburn, MA)
- …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...+ 2+ years of experience in a support or service role, actively interacting with customers on a regular… more
- Sevita (Boston, MA)
- …within the project tools + Support production applications by responding to service desk assignments, tracking problems/issues, and following up with customers ... impacts the lives of the individuals it serves? As the Senior Analyst for Applications Programming, you are responsible for new initiatives and enhancements… more
- Prime Therapeutics (Boston, MA)
- …our passion and drives every decision we make. **Job Posting Title** Compliance Analyst -Medicare Part B- REMOTE **Job Description** Job Description The Compliance ... Analyst assists in the implementation of Prime's compliance programs...for information and proposals, develop/revise/maintain departmental Standard Operating Procedures, Desk Top Procedures, and Licensing source documentation; May also… more
- Tufts Medicine (Burlington, MA)
- …research and resolve issues in a timely fashion. 15. Provide excellent customer service : communicate in a friendly and professional manner, empathize with users on ... support rotation, troubleshooting and resolving system issues escalated by the Help Desk . 17. Collaborate with vendor support personnel to research and resolve… more
- Interactive Government Holdings, Inc. (Ayer, MA)
- …provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data ... by providing and managing quality self-development programs and services. Service members will be provided with opportunities to continue...24 hours of accepting case (Non- LOI or help desk cases) when additional information is required for TA… more