- Xerox (Columbia, MD)
- …point of contact for all equipment, support and service. Order supplies through the Xerox Help Desk Place service call for Xerox Devices when needed. Check for ... calls to the HD in a timely manner for 2nd level support. Resolve all requests in a timely...for your designated area Daily check in email to Help Desk Xerox Onsite to keep consistent… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Technician ** willperformor provide supportas part of a24/7, 365-day ... ** ** + ITIL v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the Director… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Phone Support,Problem ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- NTT America, Inc. (Ashburn, VA)
- …7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company ... other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to provide the… more
