- Microsoft Corporation (Reston, VA)
- The Support Escalation Manager acts as a primary contact to understand issues and improve the experiences of account-aligned customers with minimal guidance. ... screenings: + The successful candidate must have an **active** US Government Top Secret Security Clearance. Ability to meet Microsoft, customer and/or government… more
- Microsoft Corporation (Reston, VA)
- The Azure **Senior Incident Manager - Site Reliability Engineer** is responsible for driving the resolution of complex, multi-service outages across Azure's ... and beyond. **Responsibilities** + Command & Control: Act as the primary incident commander for major Azure outages, ensuring forward progress and clarity throughout… more
- Microsoft Corporation (Reston, VA)
- …for time-to-mitigation and operational reliability metrics, drive repair items. + Manage Incident Manager (IM) and Core rotations, including onboarding, livesite ... aimed at keeping services always up and healthy. It includes incident management, proactive monitoring, automation, and continuous improvement to minimize customer… more
- Microsoft Corporation (Reston, VA)
- …excellence by supporting live site operations and participating in a 24x7 incident management model. + Drive continuous improvement and innovation in cloud security ... screenings: + The successful candidate must have an active US Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on… more