- Red River (Chantilly, VA)
- … who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- Insight Global (Vienna, VA)
- …Description One of our largest clients is looking for a Tier 2 IT Service Desk Technician to join their team in Tysons, VA. This person will be ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... **Description** We are looking for a **Deskside Technician ( Tier 2).** Leidos, Inc. is...point of contact and responsible for providing customer operational desk -side break fix support tasks and activities in addition… more
- Amentum (Washington, DC)
- …contract staff + Maintains current knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Here at Amentum, we are ... forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call...school + At least 4 years of experience providing desk side and/or service desk … more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-003 Help Desk Technician Summary: The Help ...delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network C-CITES-24-008 Summary: TheHelp Desk Technician possesses and applies a comprehensive ... and can provide customer-centric support to network users regardless of domain. TheHelp Desk Technician delivers services, staff, and expertise to operate and… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help ...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system… more
- Red River (Chantilly, VA)
- We are looking for a Tier 1 Technician to join our...apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + ... team at our HQ located in Chantilly, VA! The Tier 1 Technician is primarily responsible for...are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers… more
- CACI International (Springfield, VA)
- Service Desk Technician (Mission)...Restart system hardware as needed. + Escalate problems to Tier 2 level as required, notifies mission director if ... None Type of Travel: None * * * You will perform as a Mission Service Desk Technician supporting a 24x7 government mission. You will provide direct support… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in ... the following tasks: + Tier I and Tier II Help Desk support during normal...Incident, Problem, and Request Management process leveraging the ITIL service framework and best-business practices. + Utilization of ServiceNow… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- General Dynamics Information Technology (Washington, DC)
- …**ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help...customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair… more
- CACI International (Washington, DC)
- …+ Bachelor's degree with 4 years of relevant experience + Experience in a Help Desk / Service Desk environment + Current DoD 8570 IAT Level II certification ... be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer...JSP Core Build + Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution of, JSP… more
- Competitive Range Solutions, LLC (Washington, DC)
- …Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides day-to-day administrative and ... downtime, increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist is primarily responsible for providing… more
- Leidos (Washington, DC)
- …supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting ... position. This individual is a highly motivated information technology technician responsible for being the first contact for each...Contributes knowledge and updated information to maintain the Help Desk SOPs and Training manuals for Tier … more
- Chenega Corporation (Alexandria, VA)
- … Technician ** delivers IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational ... **Req ID:** 31504 **Summary** **Desktop Support Technician ** **Alexandria, VA** Are you ready to enhance...support as required. **Responsibilities** + Maintain and update the service desk ticketing system where each request… more
- NuAxis Innovations (Washington, DC)
- …tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for applications and/or ... issues that arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve… more
- Leidos (Washington, DC)
- …+ Active Computing Environment (MTA/MCSA-Win 10). + Comprehensive knowledge of IT service desk requirements with the ability to complete difficult and ... Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware...monitors, KVM's, and laptop imaging and issuance. + Provide Tier II/III service support to customers in… more
- ProSphere Tek (Landover, MD)
- …Systems International company (PSI), referred to as PSI-PST is seeking a Desktop Technician . The Technician will provide routine IT customer support in both ... scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to...practical work experience providing general IT support / Help Desk Tiers 1 and 2 + 1-2 years of… more