- Michaels (Richmond, VA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - RICHMOND-VIRGINIA CENTER PKWY, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lumen (Richmond, VA)
- …a Candidate** + 7+ years of working experience in relevant B2B marketing, customer experience field + Bachelor's degree in marketing, business, or a related ... the world and shape the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager...Creative thinking and a passion for innovation in Marketing, Customer Experience and Program strategies to drive… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... within a team-driven atmosphere supports Ledbury's company strategy and a best-in-class customer experience . Your aptitude for creative problem solving and time… more
- DXC Technology (Richmond, VA)
- …the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience . Learn more about how we deliver excellence for our ... work closely with cross-functional teams to deliver a seamless, impactful customer experience across web and mobile. **Key Responsibilities:** + Define the "day… more
- EBSCO Information Services (Richmond, VA)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Fujifilm (Richmond, VA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Richmond, VA)
- …associates by ensuring they are informed, engaged, and prepared to deliver an exceptional customer experience . While your primary focus will be on the ... Manager of Associate Enablement & Communications - Customer Protection Operations (Hybrid) As the Manager ...Certification + At least 5 years of intent ownership experience designing, recommending, and implementing strategic roadmaps + At… more
- Logitech (Richmond, VA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Confluent (Richmond, VA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- Zurich NA (Richmond, VA)
- Customer Relationship & Distribution Manager (CRDM)...+ Bachelor's Degree and 6 or more years of experience in the Sales areaOR + High School Diploma ... 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to...or Equivalent and 8 or more years of experience in the Sales area OR + Zurich Certified… more
- General Motors (Richmond, VA)
- … data and trends to identify risks, opportunities, and areas for improvement in the customer experience . + Advocate for customer needs and insights across ... We are seeking a highly strategic and results-oriented **Sr. Manager , Head of Customer Success** GM Energy...Quality to ensure efficient issue resolution and a consistent customer experience . **Additional Job Description** **Your Skills… more
- Haleon (Richmond, VA)
- …these required skills to achieve our goals: + Bachelor's degree + 5+ years of Customer Supply Chain or Logistics leadership experience + Experience with ... that include order management, outbound warehouse activities, freight movement and customer receiving practices. + Experience in replenishment, forecasting and… more
- Lumen (Richmond, VA)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and analytical skills + Verbal, written and… more
- Highmark Health (Richmond, VA)
- …under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development ... product strategy and roadmaps. Conduct market research, competitive analysis, and customer interviews to identify opportunities and inform product decisions. +… more
- Highmark Health (Richmond, VA)
- …within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role ... road mapping. + Other duties as assigned or requested. ** EXPERIENCE ** **Required** + 5 years of Product experience...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- Walgreens (Midlothian, VA)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Capital One (Richmond, VA)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Walgreens (Mechanicsville, VA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Compass Group, North America (Richmond, VA)
- Morrison Healthcare Position Title: Patient Experience Manager - Richmond, VA Pay Grade: 12 Reports To: Senior Director Salary: [[$55,000-$65,000]] Other Forms ... of education and experience ; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience … more
- Deloitte (Richmond, VA)
- …& solutions for various business units and develop capabilities and skills of the experience team: As a Manager Experience Researcher for Deloitte DT-US ... Role Overview: An expert experience leader with multi-facet role to drive ...customer success + Minimum of 1 year of experience leading research initiatives and coordinating efforts among a… more