- Ledbury, Inc (Richmond, VA)
- …departments to create an exceptional brand experience . The Role + Lead the Customer Experience team , using a customer -first mentality by developing ... Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team . Your background in sales management has equipped you to… more
- Michaels (Richmond, VA)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - RICHMOND-VIRGINIA CENTER PKWY, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Lumen (Richmond, VA)
- …connect the world and shape the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide ... picture thinking to drive detailed, operational excellence in Lumen's Experience Team . You will provide strategic insight,...of working experience in relevant B2B marketing, customer experience field + Bachelor's degree in… more
- Capital One (Richmond, VA)
- …Operations (Hybrid) As the Manager of Associate Enablement & Communications on the Customer Protection (CP) Chief of Staff team , you will serve as the ... Manager of Associate Enablement & Communications - ...are informed, engaged, and prepared to deliver an exceptional customer experience . While your primary focus will… more
- Logitech (Richmond, VA)
- …own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full revenue ... view across all platforms. + Partner with Analytics team to implement data governance practices to ensure data...customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience … more
- General Motors (Richmond, VA)
- … data and trends to identify risks, opportunities, and areas for improvement in the customer experience . + Advocate for customer needs and insights across ... support of GCX Executive leadership. Build and promote a team culture that puts the customer at...Quality to ensure efficient issue resolution and a consistent customer experience . **Additional Job Description** **Your Skills… more
- Confluent (Richmond, VA)
- …team . One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation… more
- Haleon (Richmond, VA)
- …customers across the Haleon portfolio. + Manage a desk or desks as designated/agreed with the Team Lead of Customer Supply Chain. + Lead the customer in ... to join us. It isn't a question. **Supply Chain Manager ** is directly responsible for building strategic & operational...our goals: + Bachelor's degree + 5+ years of Customer Supply Chain or Logistics leadership experience … more
- Zurich NA (Richmond, VA)
- Customer Relationship & Distribution Manager (CRDM) 124656 We have an exciting opportunity for a Customer Relationship & Distribution Manager (CRDM) to ... join our Zurich Global Employee Benefits Solutions (ZGEBS) team . This role will build and maintain relationships with...tenders, and identifying cross-sell opportunities + Act as the customer 's first point of entry into the Zurich organization… more
- Lumen (Richmond, VA)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and...interpersonal communication skills + Collaboration skills and use a team approach to accomplishing work + Telecom transport product… more
- Highmark Health (Richmond, VA)
- …the product strategy and roadmap for a defined product area, by managing a team while working under the direction of leadership. This role focuses on deeply ... understanding customer needs, market trends, and competitive landscape to inform...development decisions. The incumbent works cross-functionally to manage a team that is executing a portfolio roadmap or portfolio… more
- Highmark Health (Richmond, VA)
- …execution of that vision, while also providing coaching and guidance to junior team members. This incumbent will attend and participate in milestone reviews with the ... Delivery team . **ESSENTIAL RESPONSIBILITIES** + Understand the department's and the...designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments… more
- Capital One (Richmond, VA)
- Deal Desk Manager , Revenue Operations (RevOps Team ) - Capital One Software - (Remote) Capital One has taken a bold journey to build a technology company while ... externally. Capital One Software is seeking a Business Contracts Manager to join our Revenue Operations team ...experience creating, executing, contracting and negotiation strategies + Experience in customer -facing roles, either in a… more
- Walgreens (Midlothian, VA)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...use Walgreens' HR and people management systems to supervise team members. + Shadows Store Manager in… more
- Walgreens (Mechanicsville, VA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer... in seeking community outreach opportunities. + Supports Store Manager in leveraging data, analysis, and team … more
- Capital One (Richmond, VA)
- IT SOX Risk Manager , SOX Advisory Team If you're looking for a fast paced, dynamic and innovative firm founded on a culture of diversity and inclusion that can ... opportunities then read on. We are currently looking for a Technology and Data Risk Manager to join our team ! Our technology and data risk advisors are masters… more
- Guardian Life (Richmond, VA)
- …on achieving team goals and identifying ways to improve consumer experience . As the Annuity Relationship Manager , you're highly motivated and empowered ... seeks a dynamic and knowledgeable individual to join our team as an **Annuity Relationship Manager ** ....years' experience in the financial service industry. Experience must include direct customer service … more
- Capital One (Richmond, VA)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... organized, and able to move seamlessly from assisting a team member with a challenging customer situation,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- Deloitte (Richmond, VA)
- …products & solutions for various business units and develop capabilities and skills of the experience team : As a Manager Experience Researcher for ... product development and customer success + Minimum of 1 year of experience leading research initiatives and coordinating efforts among a team of researchers.… more
- Signet Jewelers (Colonial Heights, VA)
- …Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication ... of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and… more