- MetLife (Cumberland, RI)
- Job Title Customer Care Advocate Job Location Warwick RI. - Virtual. New Hires must live within a commutable distance of Warwick, RI. Summary of ... Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex customer … more
- MetLife (Cumberland, RI)
- Job Title: Customer Care Advocate Location: United States; Warwick, RI. Virtual Role with In-Person Training. New Hires must live within a commutable ... of our Warwick location. Key Responsibilities: * Provide "Best in Class" customer Service for Annuities or Life Insurance products. * Complete financial transactions… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Release of Information (ROI) Customer Advocate reports to the ROI Team Lead and is mandated under HIPAA regulations and Institute policy to protect a ... is compliant. This position requires direct contact with a customer base that includes patients, families, clinical and professional...in life changing breakthroughs in cancer research and patient care . We are united in our mission of conquering… more
- Point32Health (Canton, MA)
- …a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are ... heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care , where we leverage our experience and expertise to help people find their… more
- Point32Health (Canton, MA)
- …a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are ... heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care , where we leverage our experience and expertise to help people find their… more
- Tufts Medicine (Boston, MA)
- …Profile Summary** This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role ... performing the following Clinical Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing … more
- Confluent (Boston, MA)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- CVS Health (Woonsocket, RI)
- …customer opportunities. Build roadmaps for program priorities over next 3-5 years. Advocate for loyalty program value ( customer and financial) delivering on ... ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions… more
- CenterWell (Boston, MA)
- …location or, if not available, look up and provide alternative services. Act as customer advocate throughout the referral process to ensure timely response and ... **When working weekends, it will allow for off-days during the week.** The **Clinical Care Coordinator** helps to ensure optimal continuity of care for patients… more
- Beth Israel Lahey Health (Boston, MA)
- …in people's lives.** Healthcare Associates (HCA) is a robust adult primary care practice at Beth Israel Deaconess Medical Center offering comprehensive health ... for practice as a professional registered nurse and provides direct nursing care to patients and families in an office-based setting. **Department Specific Job… more
- Sharecare (Boston, MA)
- … and positive member experience that leads to improved health outcomes. The Care Manager will advocate and guide utilizing motivational interviewing techniques ... July 21st, 2025** **Salary:** **$85,000 annually, plus comprehensive benefits package** The Care Manager supports the implementation of the Value Based Care … more
- Fallon Health (Milford, MA)
- …and office staff and may lead care plan review with providers and care team as applicable. o Demonstrates positive customer service actions and takes ... cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in...not limited to member rights o Serves as an advocate for members to ensure they receive Fallon Health… more
- Beth Israel Lahey Health (Watertown, MA)
- …for practice as a professional registered nurse and provides direct nursing care to patients and families in an office-based setting. Training, evaluation and ... weekend commitment. **Job Description:** **Essential Responsibilities:** + Provides direct care to patients and makes necessary nursing judgments. Responsible for… more
- Logitech (Boston, MA)
- … customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for customer -centric decision-making ... Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to...are designed to be flexible and help you to care for yourself and your loved ones, now and… more
- Beth Israel Lahey Health (Burlington, MA)
- …process as the frame of reference for practice and provides direct patient care , with supervision from a registered professional nurse, to patients and families. ... Resident Nurse is expected to and is accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of… more
- Confluent (Boston, MA)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...applicants and prospective employees. \#LI-DNI Confluent is Remote-First At Confluent, we care about how you work - not… more
- Danaher Corporation (Boston, MA)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director, Customer Success is responsible for developing long-term ... strategies for customer value creation, retention, engagement and advocacy. This role...and feedback are communicated and understood across internal teams. Advocate for customers and help drive product improvements based… more
- Forrester (Cambridge, MA)
- …highly motivated, customer -focused leaders to manage the overall health and care of accounts, and develop compensation plans and career paths appropriate to ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...developing the right talent. + Serving as a client advocate . + Designing and managing new processes to improve… more
- Guardian Life (Boston, MA)
- …is a full tme, remote-based position. **Position Summary** Guardian's Annuity New Business CARE team seeks a dynamic and knowledgeable individual to join our team as ... internal and external partners. As a member of our CARE Team, you are part of a dynamic group...to generate, and it's also an acronym for Communicate, Advocate , Respond, and Empower - the actions needed to… more
- Athena Health Care Systems (Marlborough, MA)
- …take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we ... a Director of Social Services to join our dynamic care team at Marlborough Hills Rehabilitation & Health ...in a timely manner. + In the role of advocate coordinate personal needs. + Utilize community resources appropriately.… more