• Topsort (Somerville, MA)
    …done today, we're all about getting it done today. What is this role like? Customer Success Lead is the leader and manager of our global team of customer ... to be successful - but we're open to surprises: 10+ Years of B2B Customer Success Extensive experience in customer lifecycle management, customer more
    Upward (07/13/25)
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  • Sally Beauty Holdings (Saugus, MA)
    …who drive results and the development of our team associates. Your role as a Store Manager : When it comes to the customer experience - it all starts with you. ... a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard...average hours worked. Requirements: Qualifications to be a Store Manager : At least 3 years of customer more
    Upward (07/01/25)
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  • WinnCompanies (Revere, MA)
    …tour route, amenity areas and show units are to company standard. Deliver customer service that exceeds expectations for new and current residents. Educate and ... other staff members as applicable. Provide support and assistance to the Leasing Manager as applicable. Requirements High school diploma or GED equivalent. 3-5 years… more
    Upward (07/23/25)
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  • Reading Public Schools (Reading, MA)
    School Cafeteria Manager Reading Public Schools is a vibrant and inclusive educational institution dedicated to providing a nurturing and enriching environment for ... is essential for a child's overall well-being and academic success . As part of our commitment to student health...and well-being, we are seeking a dedicated School Cafeteria Manager to join our team. We are seeking a… more
    Upward (07/20/25)
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  • SFB (Stoneham, MA)
    …same. Proven success in delivering a superior experience in a customer -centric environment. Salem Five requires each Universal Banker to be federally registered ... services. Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound… more
    Upward (06/30/25)
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  • Pride Motor Group (Lynn, MA)
    Pride Motor Group of Lynn is looking for an experienced Sales Manager with a proven track record of success . The right candidate will be driven and motivated to ... new- and used-vehicles. Reviews market analyses and sales reports to determine customer needs, and volume potential, and develops sales campaigns to accommodate the… more
    Upward (07/02/25)
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  • Fairfield (Chelsea, MA)
    …of our sales and management team that maintain these high standards with a customer -centric mindset. Together with the Community Manager , this Associate works to ... Community: VERO Apartments Number of Units: 436 Assistant Community Manager OUR COMPANY: At Fairfield, we are proud to...that our associates are a key ingredient to our success , and we're proud to reflect that in our… more
    Upward (07/10/25)
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  • Topsort (Somerville, MA)
    …of experience in client-facing roles, ideally in account management, consulting, or customer success . Proven experience working with large retailer enterprises ... rapid growth since out of a genius product, a customer -first mentality, and a hardworking team of talented individuals....are looking for a driven and articulate Enterprise Account Manager to join our growing team at Topsort. In… more
    Upward (07/13/25)
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  • Roku (Boston, MA)
    …TV for businesses of all sizes. The team goal is to grow platform adoption, scale customer success , and make it easy for nearly anyone to grow their business ... attention to detail on the micro side. Our Ads Manager team is building best-in-class advertising workflows to help...fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround… more
    Upward (07/12/25)
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  • Freshworks (Boston, MA)
    …ITSM and EX components, collaborating with internal teams such as Customer Success , Implementation, Billing, Support, and Deals Cross-Functional Leadership: ... - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX), and employee experience (ITSM). Freshworks' cloud-based software… more
    Upward (07/10/25)
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  • sweetgreen (Boston, MA)
    …a great leader. You lead enthusiastically, with a focus on exceptional customer service and results. Your responsibilities include everything from mentoring team ... and back of house operations to architecting the ultimate customer experience. You are a quick thinker, a problem...sales and financial objectives by removing any barriers to success . Scheduling daily labor requirements that meet the needs… more
    Upward (07/15/25)
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  • Re:Build Manufacturing (Boston, MA)
    …and industrial equipment. Who we are looking for We are seeking a General Manager with deep early product development experience to launch a suite of innovative AI ... the Re:Build companies. They will iterate quickly through proof-of-concept deliveries and customer testing to find product market fit. As the business successfully… more
    Upward (06/26/25)
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  • SIXT (Boston, MA)
    Company Description Job Description Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, ... experience and leadership skills to drive your branch to success . Look forward to attractive bonuses, a company car,...tasks to ensure efficient workflows You ensure a premium customer service culture, handle complaints, and work with regional… more
    Upward (07/14/25)
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  • SimpliSafe (Boston, MA)
    …individuals who are passionate about technology, security, and delivering exceptional customer experiences. We're embracing a hybrid work model that enables our ... cutting-edge AI and machine learning into our products and customer experiences, we are seeking a highly experienced and...are seeking a highly experienced and strategic Senior Product Manager to lead our most critical AI initiatives. This… more
    Upward (07/20/25)
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  • World Market (Somerville, MA)
    …adaptable, honest, and respectful. What You'll Do In partnership with the Store Manager , model and lead a customer -first selling culture through effective ... And, while diversity of product is critical to our success as a retail brand, it is our culture...of World Market. Recruit, develop, and retain a high-performance, customer -focused team that aligns with our company values through… more
    Upward (07/18/25)
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  • Johnson Controls (Boston, MA)
    customer expectations with your level of service, knowledge, and response time. * Customer satisfaction is key to your success . *Ability to listen, gain trust ... you will receive support from our market leaders and a marketing manager . *Assist your customer to select the best York products to meet their client's needs.… more
    Upward (07/02/25)
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  • ezCater, Inc (Boston, MA)
    …everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their ... on inspiring and leading others. You gauge your own success on the success (or failure) of...of your team, not your own accomplishments. As a manager , you operate with scale and speed, guiding the… more
    Upward (07/21/25)
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  • Journeys (Cambridge, MA)
    …check out: www.journeys.com/careers WHY WORK FOR JOURNEYS? We celebrate and reward success ! Rapid promotion opportunities for top performers - we promote from within ... policy Provide a fun, full service experience to all customers Resolve customer issues effectively Complete bank deposits Understand the Journeys culture and… more
    Upward (07/12/25)
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  • Institute for Healthcare Improvement (Boston, MA)
    …service operations and customer lifecycle management Understanding of customer success best practices, including onboarding, engagement, and retention ... Institute for Healthcare Improvement Program Operations Manager , Open School Scheduled Hours Full Time Salary...3-5 years of experience in online program operations or customer success Experience: Working within a global… more
    Upward (06/28/25)
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  • Wayfair (Burlington, MA)
    …of Position: Come join the team that is reinventing home! We are hiring a Store Manager for our Joss & Main retail store! If you are looking for rapid growth, ... Wayfair family, lead and create a best in class customer experience by connecting them with the world's biggest...profitability and growth in a way that supports the success of the overall brand. Develop, lead, and deliver… more
    Upward (06/29/25)
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