- DXC Technology (Manhattan, NY)
- … or Financial Services industry experience or Product specific experience. + Prior Call Center experience is highly preferred. + A demonstrated ability to ... across the Enterprise Technology Stack for business process outsourcing, insurance , analytics and engineering, applications, security, cloud, IT outsourcing, and… more
- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... External Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call ...death certificates in person, online or via mail. The Call Agent will also guide customers on… more
- City of New York (New York, NY)
- …REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and… more
- Sedgwick (Trenton, NJ)
- …as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 ... HS diploma or GED required. **Active property & casualty insurance agent /producer license is required.** **Experience** At...At least one (1) year of customer service experience; call center experience strongly preferred. **Skills &… more
- Cayuse Holdings (Trenton, NJ)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- ManpowerGroup (Bedminster, NJ)
- …is seeking a Call Center professional to join their team. As a Legal Call Center agent , you will be part of the Court Order Compliance group ... which will align successfully in the organization. **Job Title:** Call Center Support- Legal **Location:** Bedminster, NJ...+ Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability … more
- Humana (Trenton, NJ)
- …work with stakeholders across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking ... Senior Product Owner to join us in transforming the insurance brokerage industry and delivering innovative experiences to our...to lead the evolution and optimization of our Medicare call center telephony systems, with a primary… more
- Cardinal Health (Trenton, NJ)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Guardian Life (Holmdel, NJ)
- …impact of agentic AI initiatives, including improvements in self-service adoption, call avoidance, and agent performance. + Multi-Functional Collaboration: ... and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an...teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Make sure all… more
- Cardinal Health (Trenton, NJ)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Guardian Life (Holmdel, NJ)
- …RPA (attended & unattended bots), process automation, streamlining workflows, improving agent performance, and reducing Average Handling Time (AHT). + Call ... and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Ensure all initiatives align with data… more
- AAA Mid Atlantic (Warrington, PA)
- …off during your first year. Location Address: 865 Easton Road, Suite 100 Heritage Center , Warrington, PA 18976 What our Tag & Title Coordinators do: + Process ... and cross-sell AAA products such as new memberships, credit cards, and insurance referrals. + Answer incoming overflow calls for Roadside Assistance during peak… more
- Compass Group, North America (New York, NY)
- …of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary ... career. **Job Summary** Schedule Monday-Friday, 12PM-9PM The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming...to provide coverage and support during PTOs and sick call outs. *Learn EMS reservation system to assist with… more