- Carrington (Cherry Hill, NJ)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New...team at Justworks is in charge of leading all customer service inquiries, no matter how big or ... assigned How You Will Do Your Work As a Customer Support Advocate , how results are achieved...simpler." Qualifications + 4 years minimum professional experience in customer service - preferably in B2B SaaS… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Educational Alliance, Inc. (New York, NY)
- …settings. The Peer Navigator will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family members, friends, and allies ... External stakeholders: community members, people in recovery, recovery, and service -oriented organizations (for referrals, sharing resources, etc.) Responsibilities: Direct… more
- City of New York (New York, NY)
- …to detail. Ability to exercise sound, independent judgment, and initiative. Excellent customer service skills Proficient in Microsoft Office particularly Word, ... justice. The Crime Victims Assistance Bureau (CVAB) is seeking a homicide advocate to provide homicide survivors with initial and ongoing crisis intervention,… more
- Compass Group, North America (New York, NY)
- …to maximize space utilization. + Provides seamless management of events with high touch customer service . + Ensures that AV systems have the latest firmware and ... Eurest + We are hiring immediately for a TECHNOLOGY ADVOCATE position. + Location: Pfizer - 66 Hudson Blvd....us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pioneers who are shaping the future of AI. As a Senior Developer Advocate on our Developer Experience team, you'll combine your software development expertise with… more
- Lumen (Trenton, NJ)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Lumen (Trenton, NJ)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... **The Role** The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and ...customer safety and well-being + Be a safety advocate : Look for safety concerns and address them as… more
- Amazon (New York, NY)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The Senior … more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, EOR, or insurance ... with Product to influence the product roadmap based on customer feedback and market trends. + Advocate for the customer by highlighting and communicating… more
- Corcentric (Cherry Hill Township, NJ)
- …to increase the Corcentric product and solution footprint. + Act as the internal customer advocate to ensure customer needs and requests are met. ... knowledge and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success Management, Account… more
- Owens & Minor (New York, NY)
- …White Plains, NY or Downers Grove, IL*_** Drives strategy and manages execution of customer service model for Byram home healthcare business segment. Leads ... and inspires a team of high performing teammates to advocate for the customer while balancing the...Degree preferred and/or 10 years of relevant business experience ( customer service , revenue cycle, etc.) + 5… more
- Confluent (Trenton, NJ)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... This role is offered to active duty service members who are enrolled in the Skillbridge...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Amazon (New York, NY)
- …outcomes in the cloud? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) for our Worldwide Public Sector - International Organizations ... measurable results. You will collaborate with customers, sales, solutions architects, and service teams to solve some of today's most complex technology challenges.… more
- Logitech (Trenton, NJ)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for customer -centric decision-making… more
- PagerDuty (Trenton, NJ)
- …the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to… more