- Pearson (Trenton, NJ)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (New York, NY)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management, customer success , or related fields - 3+ years of experience… more
- Corcentric (Cherry Hill Township, NJ)
- As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based ... bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you...team members, including: + Generous annual paid time off program that increases with tenure + Eight paid holidays… more
- Rocket Software (Trenton, NJ)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- Amazon (New York, NY)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners?...internal and partner facing content that meets audience and program requirements in creative and engaging ways - Analyze… more
- Mastercard (New York, NY)
- …help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager , Dynamic Yield Dynamic Yield by ... Mastercard is on the lookout for a "dynamic" Customer Success Manager to join...business goals. Knowledge of digital marketing best practice, and program management skills are critical to the success… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong… more
- Meta (New York, NY)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling ... empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships...state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please… more
- Confluent (Trenton, NJ)
- …+ Ability to contribute to, and articulate, the long term strategy of the Confluent Federal customer success program + Ability to handle ambiguity and lead a ... experienced technical leader to manage our team of Federal Customer Success Technical Architects (CSTAs). Our CSTAs,...Architects (CSTAs). Our CSTAs, similar to a Technical Account Manager (TAM), work with our Strategic customers in our… more
- SAP (New York, NY)
- …to choose from. Must be in the Northeast region **What you'll do:** As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, ... maximizing customer lifetime...+ Knowledge of SAAS and IAAS processes + Strong program /project management and governance skills + Expert commercial/deal support… more
- Amazon (New York, NY)
- …one of the world's leading companies. We are seeking a Strategic Account Manager to join the Amazon Publisher Cloud team to help build industry-leading solutions ... in digital advertising. Key job responsibilities *Manage product activation and overall customer experience for strategic web and streaming TV publishers. *Employ a… more
- Justworks (New York, NY)
- Customer Retention Program Manager New...Qualifications + 5+ years in customer retention, customer success , program management, or similar ... our customer retention efforts. We're hiring a Customer Retention Program Manager to...a senior individual contributor role, reporting to the Sr. Manager of Customer Retention. Your Success… more
- Qualtrics (New York, NY)
- …over 5,000 people across the globe who think that's work worth doing. **Technical Success Manager , Senior Analyst - Financial Services** **Why We Have This ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- ADP (New York, NY)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... **ADP is hiring a Lead Client Success Operations Manager .** In this role,...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- Amazon (New York, NY)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...and other teams to optimize, centralize processes and define success metrics * Monitor program health and… more
- Mastercard (New York, NY)
- … Team Lead The CS Team Lead will assume responsibilities of a Senior Customer Success Manager , with additional managerial responsibilities to monitor ... great working relationships with customers and internal colleagues Managing our multicultural, multilingual Customer Success Team in the region so they thrive in… more
- Justworks (New York, NY)
- Senior Customer Onboarding Manager New York, New York...crucial role as the bridge between Sales, Operations, and Customer Success to set the stage for a ... solutions to any problems you face. As a Senior Customer Onboarding Manager your main responsibility is...complex customers. + Work closely with the Sales and Customer Success teams to ensure smooth and… more
- EPAM Systems (Newtown, PA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... Establish and maintain performance metrics to evaluate project and program success + Prepare regular reports and...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Amazon (New York, NY)
- …by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Solutions Manager (CSM) to help grow customer adoption of ... new ideas, tools and mechanisms. Key job responsibilities CSMs are measured on customer 's success of cloud adoption including EUC workloads migrated to AWS,… more
- Justworks (New York, NY)
- Customer Onboarding Manager New York, New...affect change + Passionate about a career path in customer success + Technically-minded and passionate about ... enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact...a customer service focused role. As a customer Onboarding Manager at Justworks, you will… more