- Justworks (New York, NY)
- Customer Support Advocate , Employees New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... overall Justworks service offering. In this role you will support the worksite employees (WSEs) of our...assigned How You Will Do Your Work As a Customer Support Advocate , how results… more
- Lumen (Trenton, NJ)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Carrington (Cherry Hill, NJ)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...+ Engage internal and external resources as needed to support complaint resolution. + Maintain accurate and complete records… more
- Educational Alliance, Inc. (New York, NY)
- …will work as a fully integrated team member providing peer recovery support to individuals in outpatient, residential, and community settings. The Peer Navigator ... will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family...in recovery, their family members, friends, and allies to support long-term recovery. SCOPE OF INFLUENCE + Internal stakeholders:… more
- Amazon (New York, NY)
- …of excellence despite stressful conditions; communicate effectively and respectfully with employees , supervisors, and staff to ensure exceptional customer ... shaping the future of AI. As a Senior Developer Advocate on our Developer Experience team, you'll combine your...in our nature to learn and be curious. Our employee -led affinity groups foster a culture of inclusion that… more
- Compass Group, North America (New York, NY)
- Eurest + We are hiring immediately for a TECHNOLOGY ADVOCATE position. + Location: Pfizer - 66 Hudson Blvd. E., New York, NY 10001. Note: online applications ... interview. + Requirement: 1-2 years AV experience required. *Internal Employee Referral Bonus Available + Pay Range: $60,000.00 -...+ Provides seamless management of events with high touch customer service. + Ensures that AV systems have the… more
- General Motors (Trenton, NJ)
- …of GCX business, and advocate for CX design across teams. Be a customer advocate . We are seeking a highly strategic and results-oriented **Sr. Manager, Head ... execute strategic priorities across multiple lines of business in support of GCX Executive leadership. Build and promote a...and growth. The ideal candidate will be a passionate customer advocate , a proven leader, and adept… more
- Corcentric (Cherry Hill Township, NJ)
- …to increase the Corcentric product and solution footprint. + Act as the internal customer advocate to ensure customer needs and requests are met. ... support , and assigned account management activities. + Cultivate customer executive relationships to reinforce the strategic positioning of solutions. +… more
- Confluent (Trenton, NJ)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- Confluent (Trenton, NJ)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- NTT America, Inc. (Trenton, NJ)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... are required. **Duties and Responsibilities:** **Account Management and Pre-sales support ** + Go to person for region for sales...the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for… more
- Justworks (New York, NY)
- …internal stakeholders. + Collaborate with Product to influence the product roadmap based on customer feedback and market trends. + Advocate for the customer ... Senior Customer Success Manager, International New York, New York...complex concepts into clear, easy-to-understand solutions. You are an advocate who is not afraid to ask questions, find… more
- Amazon (New York, NY)
- … Customer Value. This is achieved through the ownership of: - Adoption: To support customer business goals and to advance the customer 's cloud adoption. ... AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners… more
- Celestica (New York, NY)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes… more
- PagerDuty (Trenton, NJ)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more
- Fiserv (New York, NY)
- …for improvement and proactively address potential issues. + Lead key initiatives such as customer education or product feedback loops. + Advocate for the voice ... on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior Customer Success Manager do… more
- American Airlines (New York, NY)
- …operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer ... this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...out the best performance in the workforce through proactive employee engagement and support for an inclusive… more
- Celestica (New York, NY)
- …requests and escalations with the support of internal teams. + Acts as a customer advocate to drive prioritization of projects and responses to customer ... Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Global Business Office… more
- Confluent (Trenton, NJ)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer … more
- Verint Systems, Inc. (Trenton, NJ)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial partnerships… more