- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- CompuCom (Trenton, NJ)
- …ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** modules. This role will ... be instrumental in designing scalable and efficient solutions that drive IT operations , automation, and service delivery across the enterprise. The Senior ServiceNow… more
- Capgemini (New York, NY)
- Agile ITSM Project Manager opportunity in New York Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd ... **Location: New York, NY** **Job Description** + Minimum 10+ years of Agile ITSM PM Experience, with track record of Successful Delivery + Experienced in Designing… more
- Burlington (Edgewater Park, NJ)
- …managerial role leading a Service Desk team. + Strong understanding of ITSM frameworks (ITIL), Service Desk operations , and incident/request management ... service efficiency, while continuously working to optimize IT support operations . Key responsibilities include overseeing Incident Management, Major Incident… more
- Grant Thornton (Iselin, NJ)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- Lumen (Trenton, NJ)
- …SAP, migrations, SLAs, cloud platforms (AWS, Azure), managed hosting, colocation, datacenter operations , ITIL/ ITSM , and IT Services. + Bachelor of Science degree ... preferred. + US Citizenship required; Active Secret or SCI access desired. + Must maintain eligibility requirements for access to classified information (applicants selected will be subject to a government security re-investigation) **Other Requirements:** +… more
- Oura (New York, NY)
- …at local co-working locations. We're looking for a Senior Manager, Digital Workplace Operations to lead the charge in creating an exceptional employee experience at ... and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the...team if you have: + 6+ years in SaaS operations , platform, or IT product management roles. + 2+… more
- Guardian Life (Holmdel, NJ)
- …Change & Release Management to join our team! **You Are:** + Seasoned ITSM professional dedicated to maintaining seamless technology operations and minimizing ... + Partner with multi-functional teams to ensure alignment of ITSM processes with overall business objectives. + Monitor key...Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization and effectiveness… more
- Bristol Myers Squibb (Princeton, NJ)
- …Summary:** The Associate Director, Digital Capability Management, Storage Integration and Operations plays a strategic and technical leadership role, focusing on the ... full lifecycle of enterprise data quality, management, and storage operations . The individual will be responsible for defining and operationalizing robust data… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... disruption and receive timely support to continue their critical operations . To do well in this role, familiarity with...well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- The IT Service & Infrastructure Operations Delivery Manager is responsible for ensuring seamless IT service delivery across all infrastructure operations , ... + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment with best practices and industry… more
- Deloitte (Princeton, NJ)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- Lincoln Financial (Trenton, NJ)
- …Tier 4 support for Application Registration (Oauth/OIDC)/Enterprise Application Registration (SAM) operations as needed. + Work closely with Security and Enterprise ... security and operational efficiency. + Collaborate with Managed Service Providers (MSPs) operations support and provide support to the team. + Create and maintain… more
- Cardinal Health (Trenton, NJ)
- …plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Business Analysis serves as a liaison ... with cross-functional teams including product owners, developers, quality assurance, and operations . + Experience with agile tools (eg, Jira, Confluence) for backlog… more
- TEKsystems (New York, NY)
- …automation and is a no-code platform for automating "Day 2" network operations workflows such as troubleshooting, outage prevention, and change management. It ... for versioning and tracking Ansible/NetBrain scripts a plus. * Ticketing & ITSM Integration o Familiarity with integrating automation with ServiceNow or other… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- Ensono (Trenton, NJ)
- …Digital Services including Application Development + Application Managed Services and ITSM **Solution Development:** + Participates in the development of both ... selling knowledge/experience + Ability to understand customer specific business operations , strategies, objectives, and needs and then translating these into… more
- Ensono (Trenton, NJ)
- …sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering IT services + IT operations management ... (ITOM) - Software that handles the tools, environment, and processes for operating such services + ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles and practices WhyEnsono… more