- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk / Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... desktops, laptops, printers, servers other computer related devices. *When necessary provide on-site support. *Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. *Troubleshoot and resolve system hardware and… more
- New York eHealth Collaborative (New York, NY)
- …of Windows O/S, MS Office, and Jira. + 2+ years' experience working in a Service Desk / Help Desk environment with demonstrated working knowledge of ... Founded in 2006 by healthcare leaders, NYeC works to help New York State achieve the Triple Aim of...as much as possible. This position reports to the Service Desk Manager and is operated out… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant (Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine operations and ... Unit. They work in technical support, applications development, operations, help desk , and similar environments, as well...a part-time, Tier 1 support role at the Baruch Service Desk . Reporting directly to the … more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...useful feedback. Develop templates, guides, and documentation that will help improve efficiency. Create, design, and conduct presentations when… more
- City of New York (New York, NY)
- …to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... - Create and manage assigned tickets using the KACE help desk system or similar system. -...responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...software, and licenses. - Monitor and respond to IT help desk tickets in a timely and… more
- SHI (Somerset, NJ)
- …Refer a friend to this job (https://careers-shi.icims.com/jobs/19354/ service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ... general direction, the Help Desk Level 1 Representative will serve...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals....Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job… more
- Amazon (New York, NY)
- …focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, ... seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers,...best practices. - Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft ... 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible...detail oriented, friendly support and training. * Maintain detailed service tickets and IT documentation using ITSM tools. *… more
- Robert Half Technology (New York, NY)
- Description We are looking for an experienced Help Desk Analyst II to join our team on a long-term contract basis. In this role, you will provide comprehensive ... ITSM to log, track, and resolve technical incidents and service requests. * Perform hardware diagnostics and repairs, ensuring...5 years of experience in a technical support or help desk role. * Proficiency in troubleshooting… more
- Robert Half Technology (New York, NY)
- Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This ... management processes. Requirements * A minimum of 5 years of experience providing help desk support in a corporate environment. * Proficiency in troubleshooting… more
- City of New York (New York, NY)
- … to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. ... best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding… more
- City of New York (New York, NY)
- …and to provide opportunities for New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. ... 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote… more
- Robert Half Technology (Edison, NJ)
- …in all interactions Requirements * A minimum of 1 year of experience in a Help Desk Analyst role or similar capacity within the Wholesale Distribution industry * ... * Redirect inquiries and requests to other staff or help sources as suitable. * Maintain logs of all...problem-solving skills, with a focus on providing top-tier customer service and support Technology Doesn't Change the World, People… more
- Insight Global (Bridgewater, NJ)
- Job Description An employer is looking for a NOC Help Desk candidate in the Bridgewater, NJ, area. The candidate will be working in a NOC that doubles as a ... IP addresses - Basic Windows and Linux commands - Excellent communication and customer service skills - Must be comfortable working 2nd shift: Tues - Sat 3pm -… more
- Robert Half Technology (New York, NY)
- Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing ... and have =+ years of experience, with a focus on delivering excellent service to top-level executives. Requirements * Proficiency in using Active Directory for… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime...VMWare and Hyper-V would be a plus. + Experience working at a Managed Service Provider would be a plus.
- Amazon (New York, NY)
- …relentless focus on the customer, you've come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and ... seeking a Business Developer for the North America Supply Desk team. In this role, you will partner with...into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team and… more