- Greene Tweed (Lansdale, PA)
- …and organize personnel to accommodate immediate and anticipated workflow volumes. + Use HR Help Desk software to document and track employee contact and problem ... **Essential Duties/Responsibilities** : + Provide daily leadership to the HR Service Center Advisors, ensuring efficiency of operations and prioritization of work… more
- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk / Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... desktops, laptops, printers, servers other computer related devices. *When necessary provide on-site support. *Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. *Troubleshoot and resolve system hardware and… more
- GovCIO (Trenton, NJ)
- …user and help desk training documentation that is released to the Enterprise Service Desk (ESD)/ Help Desk staff + Maintain project, data center, ... **Overview** GovCIO is seeking a Help Desk Analyst to support the...following IAM Services: Identity Services (IdS), Provisioning (Prov), Credential Service Provider (CSP), Single Sign-On - Internal (SSOi), Single… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...useful feedback. Develop templates, guides, and documentation that will help improve efficiency. Create, design, and conduct presentations when… more
- Marriott (New York, NY)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree...goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...software, and licenses. - Monitor and respond to IT help desk tickets in a timely and… more
- City of New York (New York, NY)
- …, assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to ... work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...the development of templates, guides, and documentation that will help improve efficiency. - Participate in occasional engagements with… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …trained to use Elite. A centralized team of state staff based in New York City provide Help Desk assistance to those users. HCR seeks a qualified help ... HTFC is a public benefit corporation, and a Civil Service exam is not required for this position. Candidates...customer facing portals, and system user authentication. + Receive help desk inquiries from state staff and… more
- SHI (Somerset, NJ)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- SHI (Somerset, NJ)
- …yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting… more
- City of New York (New York, NY)
- …of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under ... general direction, the Help Desk Level 1 Representative will serve...from initial call to resolution using the Remedy IT Service Management System; - Assist in collecting data to… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- Robert Half Technology (New York, NY)
- Description We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and offers ... Responsibilities: * Provide end-user support by addressing technical issues and resolving service desk tickets efficiently. * Troubleshoot and resolve problems… more
- Allied Universal (Somerville, NJ)
- …exceptional customer service and communication. Your presence at the front desk will help to deter security-related incidents while fostering a welcoming ... perks, depending on the position and eligibility. As a **Security Officer - Residential Desk Patrol PT** in **Somerville, NJ** , you will serve and safeguard clients… more
- City of New York (New York, NY)
- …ethnicity or income to services through the program. Position Summary: Reporting to the Help Desk Supervisor and under the supervision of the Director of EI ... THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The...Systems, the Help Desk Associate will provide support to… more
- Robert Half Technology (Princeton, NJ)
- Description We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical ... in system updates and rollouts. * Provide exceptional customer service and communicate effectively with users to address their...* 1-3 years of experience in IT support or help desk roles. * Proficiency in Windows… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft ... 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible...detail oriented, friendly support and training. * Maintain detailed service tickets and IT documentation using ITSM tools. *… more
