- Capgemini (Warren, NJ)
- **Job Title:** Service Management Lead **Location** :... management tools such as BMC's IT Service Management ( ITSM , Remedy); Time ... NJ (onsite) **Travel** : 25% **Job description:** A Senior Service Management Consultant can be a member...Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US MS_ **Title:** _Service Management Lead , ITSM , ITIL 3… more
- Mizuho Corporate Bank (New York, NY)
- …our IT services. Key Responsibilities: + Lead and manage the IT Service Management Operations team, providing guidance, mentorship, and support. + Oversee ... Join Mizuho in IT Service Management Operations! We are seeking...for ServiceNow Incident, Problem, Change, and Release modules. + Lead the implementation and optimization of ServiceNow modules to… more
- Guardian Life (Holmdel, NJ)
- …accountability, and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization ... Manager of Major Incident, Problem, and Change & Release Management **You Will:** + Lead and manage...ServiceNow platform. + Develop, implement, and manage the IT Service Management ( ITSM ) framework following… more
- Burlington (Edgewater Park, NJ)
- …and improvement areas. + Work with the Director of IT Service Management to define and enhance ITSM best practices, processes, and governance frameworks. ... between on-site and remote teams during critical periods. + Lead , mentor, and manage the IT Service ...+ Strong understanding of ITSM frameworks (ITIL), Service Desk operations, and incident/request management processes.… more
- CompuCom (Trenton, NJ)
- …deep expertise in ServiceNow Architecture and Integration with a strong focus on **IT Service Management ( ITSM )** and **IT Operations Management (ITOM)** ... modules like ITSM , ITOM, CMDB, SecOps, and custom applications. + Lead ServiceNow roadmap development and help define governance for platform usage. + Partner… more
- Bristol Myers Squibb (Princeton, NJ)
- …. **Position Summary:** The Associate Director, Digital Capability Management , Storage Integration and Operations plays a strategic and ... leadership role, focusing on the full lifecycle of enterprise data quality, management , and storage operations. The individual will be responsible for defining and… more
- SHI (Somerset, NJ)
- …security. + Experience in ITIL methodologies and practical experience with IT Service Management processes, such as Incident, Problem, Change, Release, ... coach others to improve their communication skills. + Change Management : Can lead and model exceptional change...Knowledge, and Service Catalog management . **Other Requirements** + Previous… more
- MTA (New York, NY)
- …initiatives involving multiple vendors, agencies, and stakeholder groups. * Risk Management & Security Compliance: Ability to lead secure architecture ... needed to maintain service levels and user satisfaction. + Coordinate change management initiatives related to the adoption of cloud services across MTA IT. +… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- …+ IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment with best ... management processes, ensuring consistent, effective responses to IT service needs and minimizing disruption. + Process Improvement and Optimization Identify… more
- Ensono (Trenton, NJ)
- …you will see the value in our associates. Coach, mentor and leverage our talent management processes to effectively lead managers, build your talent and create a ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- Lumen (Trenton, NJ)
- …a dynamic and experienced Senior Manager of Software Engineering - Ticketing to lead our ticketing development team. This leader will be responsible for overseeing ... focus on strategic planning and cross-functional collaboration in a Service Assurance focused team. **Location** This is a remote...located anywhere in the US **The Main Responsibilities** + Lead and mentor a team of senior software engineers… more
- Capgemini (New York, NY)
- …, and ** ITSM processes** . + Strong **communication and stakeholder management ** skills. + A knack for designing and executing **leadership engagement programs** ... isn't just about managing change-it's about **designing it** . You'll lead high-impact workstreams, collaborate with senior stakeholders, and craft strategies that… more
- SHI (Trenton, NJ)
- …+ 3+ years of experience in business process analysis, preferably in IT service management + ServiceNow certification (Certified System Administrator or higher) ... and mentor others in effective communication. + Adaptability: Can lead others through change, help teams adapt to new...preferred + Strong understanding of ITIL framework and IT service management principles + Experience with process… more
- Lincoln Financial (Trenton, NJ)
- …on securing Active Directory for the future. _Nice to Haves (Preferred):_ + Service -Now experience ( ITSM , CMDB, Workflow) + Knowledge of Splunk utilization and ... Groups) Active Directory, Active Directory Certificate Services, and Forest-Domain-Trust management . This role will have exposure working with application and… more
- ServiceNow, Inc. (New York, NY)
- …C-level stakeholders. + Hands-on experience with the ServiceNow Now Platform, including ITSM , Service Portal, and integration development. + Expertise in cloud ... solutions with business objectives. As a trusted advisor, you will lead complex pre-sales engagements, design innovative solutions, and ensure compliance with… more
- Ensono (Trenton, NJ)
- …Digital Services including Application Development + Application Managed Services and ITSM **Solution Development:** + Participates in the development of both ... client presentations and discussions. **Collaboration: ** + Works with Ensono product management to improve the performance of Ensono services and to generate and… more
- Lumen (Trenton, NJ)
- …including SAP, Cloud and Infrastructure Consulting, Network Consulting, Migration Consulting, Service Management , Custom Implementation, and more. This leader ... opportunities for new and existing customers. + Develop and present comprehensive service solutions utilizing Lumen capabilities and ecosystem partners. + Write and… more
- Grant Thornton (Iselin, NJ)
- …continuously learning new technologies to collaborate with team members and enhance service delivery + Engage directly with client executive leadership to lead ... disciplines including accounting, finance, sales, operations, and human capital management and information technology to support the client's business strategy… more