- Cornell Scott Hill Health Corporation (New Haven, CT)
- The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, ... helpful and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling… more
- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- Hartford HealthCare (Hartford, CT)
- …telephones and other related equipment. Ability to sit for prolonged periods of time. Our Customer Service Call Center team members are required to ... and productivity in all areas of our call center operation and customer service delivery by identifying improvement opportunities, and recommending… more
- Robert Half Office Team (Guilford, CT)
- …procedures during all customer interactions. Requirements * Proven experience in call center or customer service roles, with a focus on inbound and ... Description We are looking for a success-driven Customer Service Representative to join our team in Guilford, Connecticut. This is a Contract to permanent… more
- Highmark Health (Hartford, CT)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Fujifilm (Shelton, CT)
- …answered in the CSC through emergency 800 number. + Participates in the after-hours on- call Customer Service Center support. + Processes non-related ... system problem records in CRM. + Performs other duties as directed by the Customer Service Center Manager. + Comply with all applicable US Food and Drug… more
- Humana (Hartford, CT)
- …**Preferred Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience + Previous healthcare ... complex benefit questions, resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful at times.** + **Handles… more
- Cardinal Health (Hartford, CT)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (South Glastonbury, CT)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Cromwell, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Hartford, CT)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Sharecare (Hartford, CT)
- …experience in managing call center operations or a similar customer service /support environment. + Strong leadership and team management skills + ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more
- Prime Therapeutics (Hartford, CT)
- …of education and/or relevant work experience + 2 years of work experience in a call center , customer service , operations, retail pharmacy, pharmacy ... to problem solve complex issues in a timely manner + Excellent customer service and collaboration skills + Enhanced organizational skills with the ability to… more
- Prime Therapeutics (Hartford, CT)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Hartford, CT)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Fair Haven Community Health Care (New Haven, CT)
- …medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical professionals while ... utilizing excellent customer service skills, accurate data entry while...managing a high volume of incoming calls in a call center environment. Schedules patient appointments and… more
- The Hartford (Farmington, CT)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- Hartford HealthCare (Middletown, CT)
- …for upfront collections. * Other Duties as assigned * 1 year hospital customer service , registration, financial counseling and/or insurance verification. * Basic ... **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * **Location:**… more
- The Goodyear Tire & Rubber Company (Wethersfield, CT)
- …#carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork, Service Manager, Automotive Service Center ... responsible for managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company.… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more