- Fair Haven Community Health Care (New Haven, CT)
- …high-quality medical and dental care, regardless of ability to pay. Job purpose The Call Center Representative works closely with patients and clinical ... and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule… more
- Hartford HealthCare (Middletown, CT)
- …*moment*. **Job:** **Administrative* **Organization:** **Hartford HealthCare Medical Group Specialists* **Title:** * Call Center Representative - Cardiology * ... **Location:** *Connecticut-Middletown-420 Saybrook Rd Middletown (10254)* **Requisition ID:** *25155921* more
- WM (Windsor, CT)
- …M-F** **Site Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills ... for apply today? **I. Job Summary** The Customer Service Representative I is responsible for receiving and processing customer...with a team of customer service representatives to achieve call center goals and enhance the customer… more
- Cardinal Health (Hartford, CT)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Securitas Security Services USA, Inc. (New Haven, CT)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... great fit for you; if not, this is an exciting introduction to a career in the security industry. **Are you interested in being part of our Team?** * Apply quickly and efficiently online * Interview from the convenience of your own home * Weekly pay every… more
- AbbVie (New Haven, CT)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- Cognizant (Hartford, CT)
- …in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... a wide variety of industries. The **Bilingual Spanish** **Customer Service Representative ** contributes to Cognizant's Contact Center for Foodservice success… more
- Evolent (Hartford, CT)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... English (validated via bilingual assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability to handle a heavy call … more
- Elevance Health (Wallingford, CT)
- …HS diploma or GED and a minimum of 1 year of customer service or call - center experience; or any combination of education and experience which would provide an ... **Utilization Management Representative I** **Location:** Within 50 miles of Wallingford...8:30 am - 5:00 pm EST. The **Utilization Management Representative I** is responsible for coordinating cases for precertification… more
- Highmark Health (Hartford, CT)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- Robert Half Office Team (Guilford, CT)
- …policies and procedures during all customer interactions. Requirements * Proven experience in call center or customer service roles, with a focus on inbound ... Description We are looking for a success-driven Customer Service Representative to join our team in Guilford, Connecticut. This is a Contract to permanent position… more
- Sharecare (Hartford, CT)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CVS Health (Hartford, CT)
- …May track and trend data. Coaches, trains and assists in the development of call center staff, as required. + Participates in and/or leads special ... Customer Service experience in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and… more
- Highmark Health (Hartford, CT)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Fresenius Medical Center (Plantsville, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... **EDUCATION** **AND** **LICENSES:** + HighSchooldiplomaorG.E.D. required. + Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification… more
- Fresenius Medical Center (Meriden, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... them with my immediate Supervisor or my Human Resources representative . ADDENDUM: FTN Group- International RN EDUCATION and LICENSURE:...12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **EOE,… more
- Fresenius Medical Center (Bristol, CT)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... Not Required, Will Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **EOE, disability/veterans** more