- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Lansing, MI)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Lansing, MI)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (East Lansing, MI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Lansing, MI)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Pearl Interactive Network (Lansing, MI)
- …insights and recommendations for optimization. + Ensure adherence to quality assurance and customer service standards. **Training & Staff Development:** ... + Ensure project operations align with government policies, regulations, and customer service objectives. **Financial & Staffing Resource Management:** +… more
- Intertek (Lansing, MI)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... to accept or reject the product + Documents data obtained during all quality assurance activities, consistent with company policies and procedures + Communicates… more
- Intertek (Lansing, MI)
- …consulting, industrial hygiene, and specialty testing. Through these risk management and quality assurance services, we ensure the reliability, safety and ... consulting, industrial hygiene, and specialty testing. Through these risk management and quality assurance services, we ensure the reliability, safety and… more
- Prime Therapeutics (Lansing, MI)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more
- Intertek (Lansing, MI)
- … assurance , testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and ... . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-...quality business model and a global network of customer -focused operations and highly engaged subject matter experts. With… more
- Cardinal Health (Lansing, MI)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Pearson (Lansing, MI)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Hart Medical Equipment (Lansing, MI)
- …and the health care community. . Coordinates and performs quality assurance and oxygen concentrator maintenance service as described in the maintenance ... instruction to clinical respiratory customers. . Provides plan of service / plan of treatment services to evaluate, assess...reference manuals. . Coordinates and performs quality assurance and maintenance services on respiratory… more
- State of Michigan (Lansing, MI)
- …providing support for MDSS and MCIR modernization projects, migration of Data Quality Tool to Health Enterprise Service Bus(HESB), Interoperability migration, ... data collection tool that collect client level utilization and encounter data syringe service partners at real time. The BodyArt application is used for operators to… more
- Intertek (Lansing, MI)
- …GE License Intertek: Total Quality . Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high- quality business model and a ... Engineering Department Manager - East Lansing, MI Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and… more
- Fujifilm (Lansing, MI)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- System One (Lansing, MI)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Ally (Lansing, MI)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... testing projects on a timely basis with the highest quality , in compliance with Ally Policies and professional standards....Bring** * 5+ years of work experience in audit, assurance , or equivalent line of service strongly… more
- Cushman & Wakefield (Lansing, MI)
- …roles and responsibilities with partners * Establish governance program/process and data quality assurance reporting for global consistency of portfolio space ... the CAFM system to further enhance the availability and quality of spatial and occupancy data * Recommend process...architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills *… more