- Pearl Interactive Network (Washington, DC)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- ICF (Reston, VA)
- Description The Bilingual Quality Assurance (QA) Specialist, reporting to the Call Center Quality Assurance (QA) Supervisor , will monitor the interviewing ... calls that require immediate corrective action to the QA Supervisor as well as the appropriate Manager and Shift... as well as the appropriate Manager and Shift Supervisor . You will also occasionally be required to immediately… more
- Georgetown Univerisity (Washington, DC)
- …students learn the law in the place where laws are made. The Custodial Supervisor provides support services to assist with a safe, clean and comfortable environment ... for the Law Center community. They are responsible for direct supervision of...during school closures and inclement weather as assigned by supervisor , working during university emergencies as emergency employees will… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a physical security operations center , call center , or crisis management/emergency response ... and secure workplace for all Amazonians. The Business Assurance Center (BAC) supports this mission by providing 24/7 global...day in the life As an Incident Response Coordination Supervisor , you will own service delivery across an assigned… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Washington, DC)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …of these projects include Local Inpatient Purchase of Service, Regional Crisis Call Center , Regional Crisis Mobile Response, Residential Crisis Stabilization, ... Psychiatric Clinic and various regional training programs for Outpatient, Mobile Crisis, Call Center staff members, as well as Regional Peer coordination,… more
- Transdev (Lorton, VA)
- Mechanic - Technical Support Supervisor Transdev in Fairfax Countyis seeking a highly skilled and experienced Mechanic - Technical Support Supervisor to join our ... team. The Mechanic - Technical Support Supervisor will be responsible for supervising and coordinating the...needs and coordinates with Trainers + Reviews all road call repair work orders for proper root cause analysis… more
- Lockheed Martin (Bethesda, MD)
- …Technology organization is seeking a driven and dedicated senior level IT Operations Supervisor to support the Lockheed Center for Leadership Excellence in ... **Description:** The Center for Leadership Excellence culture is centered around...situations calmly\. *Working times will include irregular hours and on\- call status including days, evenings, and weekends as needed\.… more
- Cardinal Health (Washington, DC)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong ... get life-changing therapies to patients who need them-faster.** The Operations Supervisor will oversee program staff performing customer service, enrollment and… more
- VetsEZ (Washington, DC)
- VetsEZ is seeking a Workforce Management (WFM) Supervisor to lead a high-performing team supporting a Department of Veterans Affairs (VA) contact center project. ... bids, time-off requests, and intraday staffing adjustments. + Monitor call volume, service levels, and adherence across channels (phone,...field (or equivalent experience). + 4+ years of contact center experience, with at least 1 year in a… more
- Walden Security (Washington, DC)
- **Protective Service Officer (PSO) Supervisor - RFK Post 21** **Location:** Robert F. Kennedy Main Justice Building (RFK), Washington, DC **Clearance:** Must meet ... requirements **Position Type:** Full-Time | Armed **Overview:** The PSO Supervisor assigned to RFK Post 21 is responsible for...DOJ policies, and performance standards. + Conduct daily roll call briefings 20 minutes prior to each shift to… more
- Lowe's (Bristow, VA)
- …to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. + Interact with third-party logistics service providers, ... **Your Impact at Lowe's** As a Market Delivery Supervisor , you'll be the driving force behind the seamless operation of our delivery services, leading a team that… more
- Georgetown Univerisity (Washington, DC)
- …a team member + Ability to relate custodial and maintenance problems clearly to supervisor and / or the Work Management Center + Willingness, availability, and ... and external factors. Special Events Worker II - Law Center Facilities - Georgetown University Law Center ...such items economically to avoid undue costs + Keep supervisor informed of supply and material needs to ensure… more
- General Dynamics Information Technology (Fairfax, VA)
- …to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Quality Assurance **Skills:** Call Center , Call Center Quality Assurance,Contact ... 2 or more years experience leading QA functions in a contact center or as a Supervisor in a multi-channel, bilingual contact center . + Demonstrated… more
- Georgetown Univerisity (Washington, DC)
- …desk along with staff at the Georgetown University Police Communications Center . (http://police.georgetown.edu/) The incumbent for this position answers calls from ... in tasks that include but are not limited to training new communications center staff. + Perform miscellaneous clerical tasks such as updating and maintaining… more
- Fresenius Medical Center (Washington, DC)
- **Fresenius Medical Care is seeking to hire a Regional Sales Manager (In- Center ) in the Washington DC/Baltimore territory.** **PURPOSE AND SCOPE** Serves as a ... for, delivers, and measures results o Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls on average per day,… more
- Spring Dell Center, Inc. (La Plata, MD)
- …for a temporary change to vehicle stops, times and locations. + Notify Spring Dell Center or supervisor if a route is more than 15 minutes behind schedule. ... Spring Dell Center , Inc. is an equal opportunity employer promoting...route(s) independently on a relief basis. Relief being a on- call and or substitute position. Maintain a clean vehicle.… more
- Georgetown Univerisity (Washington, DC)
- …the Customer Services Supervisor in the Capital Campus Copy & Mail Center . The incumbent will interact with a wide variety of constituents including faculty, ... courier, and overnight carrier services. Reporting directly to the Customer Services Supervisor , the role is responsible for: + Providing top- notch copy and… more
- Georgetown Univerisity (Washington, DC)
- …and independently + Must be capable of relating custodial and maintenance problems clearly to supervisor and/or the Work Management Center + Must be able to lift ... ### or ###@georgetown.edu. Need some assistance with the application process? Please call ###. For more information about the suite of benefits, professional… more