- Confluent (Washington, DC)
- …bigger, together. One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- RELX INC (Alexandria, VA)
- …decisions. About the Role We're looking for a highly strategic and relationship-driven Customer Success Manager to join our team. In this role, you'll ... long-term succes s, growth and partnership . As a Strategic CSM, you'll act as a trusted advisor, owning...product usage, NPS, churn, and account health Requirements + Customer Success , Account Management, or a similar… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business... Customer Success Manager drives business growth for some...not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. *… more
- EAB (Washington, DC)
- …Data and Analytics (Senior Associate level) The Strategic Leader (SL) is a Customer Success Manager (CSM) for Data and Analytics technologies at EAB ... in Brief: Strategic Leader,...our technology solutions. This role serves as the primary customer success partner for institutions leveraging Edify,… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business... Customer Success Manager drives business growth for some...not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment. *… more
- EAB (Washington, DC)
- …in Brief Strategic Leader - Student Success , Associate Director The Strategic Leader is the primary relationship manager and consultant for our college ... internal title of this hire is expected to be " Strategic Leader, Student Success " to align with...in two of the following: + Consulting experience + Customer Success Management experience + Leadership experience… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but...one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic … more
- Capital One (Mclean, VA)
- Manager , Strategic Business Learning Consultant, Enterprise Learning and Development, Risk Capital One's Enterprise Learning & Development team is looking for a ... Strategic Business Consultant to shape and deliver the learning...environment + High level of initiative, ownership, and a customer -centric mindset + Demonstrated success collaborating with… more
- Highmark Health (Washington, DC)
- …prioritizes purposeful execution, teamwork, and a customer -first approach. Through strategic direction and impactful leadership, this manager will play a ... **Company :** Highmark Health **Job Description :** **JOB SUMMARY** The Strategic Program Delivery and Operations manager (Population Curated Health) is a … more
- Leidos (Camp Springs, MD)
- …or improving service delivery and customer experience. + Assist the Strategic Operations Manager by providing onsite support and consultation to in-need ... of our diverse and talented people who are dedicated to our customers' success . We empower our teams, contribute to our communities, and operate sustainable.… more
- Amazon (Arlington, VA)
- …corporate services in many categories, the Global Corporate Procurement team is seeking a Strategic Sourcing Manager to join our team in Arlington, VA. Are you ... and looking for an opportunity to raise the bar? Strategic Sourcing Managers (SSMs) design strategic sourcing...team that has a meaningful, measurable impact on company success . Primary responsibilities of this role: - Able to… more
- Amazon (Arlington, VA)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will ... be responsible for defining and executing the strategic vision for AWS customer success tooling with the Customer Success COE (CS COE). You will own… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will ... and plans across their businesses on Amazon.com and improving end- customer experience. You will provide data driven strategic...goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and… more
- Autodesk (Washington, DC)
- …with senior management to design and implement a multi-year technology roadmap aligned with strategic customer success goals + Define and track KPIs to ... Requisition ID #** 25WD89436 **Position Overview** As a Senior Manager , Customer Success Digital Transformation...strategic technology planning. You will collaborate with other Customer Success teams and the GTM technology… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon...Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice,… more
- Capital One (Mclean, VA)
- Manager , Strategic Business Consultant, Enterprise Learning and Development Capital One's Enterprise Learning & Development team is seeking a Strategic ... into learner-centered solutions. Whether you've worked as a product manager , designer, or learning strategist in a tech environment,...space and build alignment will be keys to your success . If you are energized by creative problem solving,… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that directly ... e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon...Services provides comprehensive support to enrolled partners through dedicated customer success management, strategic advice,… more
- Amazon (Arlington, VA)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team, you ... is not defined. * Make tradeoffs between short term Customer needs and longer-term strategic investment. *...A day in the life * Participate in an Customer Success Manager interview loop… more
- Amazon (Arlington, VA)
- …Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, (4) Supply ... of the most influential Consumables Vendors and the AVS Customer Success Manager team. AVS...tasks that are currently performed manually * Interface with Customer (s) and lead with strategic recommendations to… more
- SAIC (Reston, VA)
- …is seeking a driven and customer -centric individual to join our team as a Customer Success Manager . **This is a hybrid job located in the Northern ... short-term efforts, including demos, implementations, and prototypes. As a Customer Success Manager , you will...for opportunities. + Support BD and capture teams in strategic pursuits with key customers and bids. + Identify… more