- Qualtrics (Chicago, IL)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Customer Success Manager - Strategy and Research** **Why We Have This ... and recommend solutions to the challenges they face. We are looking to add a Customer Success Manager to the Strategy and Research Team to meet the evolving… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... role in the strategic planning and program leadership of customer success initiatives, ensuring that our processes,...Onboarding and Implementation + Work closely with an Implementation Manager as a team to guide new customers through… more
- Keeper Security, Inc. (Chicago, IL)
- Keeper is hiring a driven, bilingual (Spanish or Portuguese) Customer Success Manager to join a high producing team within our B2B sales division. This is a ... new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established client base… more
- Burroughs (Elmhurst, IL)
- Customer Success Manager Customer Service Elmhurst, IL Apply Description Customer Success Manager POSITION SUMMARY The Customer ... contract and/or subscription. CSMs are member s of the Customer Success team. This position will be.../ KEY RESPONSIBILITIES: Land Phase: + Work with Transition Manager to ensure successful handoff of customer … more
- Cisco (Chicago, IL)
- Technical Customer Success Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1433367) + Location:Chicago, Illinois, US + Alternate LocationHybrid ... goals and deliver exceptional value to our customers.** **Your Impact** **As a Customer Success Manager , you play a crucial role in helping our customers… more
- Keeper Security, Inc. (Chicago, IL)
- …at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established ... Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division. This can be a 100% remote position from select… more
- Omnicell (Chicago, IL)
- ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with ... of relevant Omnicell experience. + 3+ years in a Customer Success , Relationship Management, Account Management, or...SaaS solutions + 2 years' experience as a business manager in a retail pharmacy, working with vendors providing… more
- Screencastify (Chicago, IL)
- …With over 15M users and a dominant presence in K-12, we're seeking a Strategic Customer Success Manager who thrives on solving tough problems, driving ... goals. Requirements You're a fit if you + Are experienced in K-12 SaaS Customer Success (minimum of 2+ years), but what truly sets you apart is your ability… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... off, and work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management in a tech start-up environment… more
- Forrester (Chicago, IL)
- …organization, you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a **Key Customer Success Manager ** to grow and retain key strategic accounts. In this role, your primary objective will be to ensure ... of 4PL Supply Chain and/or Logistics industry + Account Management and/or Customer Success experience Preferred: + Advanced proficiency in Microsoft Office… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a ** Customer Success Manager ** to grow and retain primary and key accounts. In this role, your primary objective is to ensure customers ... you will develop strategic relationships, expand solutions, and ensure overall customer satisfaction. You'll achieve this by cultivating trust, aligning with… more
- Qualtrics (Chicago, IL)
- …business. Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager Customer Success ** **Why We Have This Role** As a ... Customer Success Leader of a team of Technical ...**How You'll Grow** + As a member of the Customer Success leadership team, you will play...+ As a member of the Customer Success leadership team, you will play a crucial role… more
- Cargomatic (Lisle, IL)
- …of your weekly account data metrics and other key SLAs set forth by the Customer Success Manager + Identify and implement opportunities for new products, ... each other to get the job done. Visit www.cargomatic.com to learn more. Customer Success Specialist Cargomatic is seeking a Customer Success Specialist… more
- IBM (Chicago, IL)
- **Introduction** As a Customer Success Manager - Account Specialist, your mission is to collaboratively lead the way for the deployment and adoption of IBM's ... **Your role and responsibilities** With deep business knowledge and technical skills, Customer Success Account Specialists are trusted advisors. Credible and… more
- Amazon (Chicago, IL)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- Insight Global (Chicago, IL)
- Job Description Experience as a Technical Account Manager or Customer Success Manager /specialist Experience makeing sure the customer 's voice is ... Creating Root Cause Analysis documents Calculating service levels and creating monthly customer metric summaries Providing relationship manager support for top… more
- Renaissance (Chicago, IL)
- …of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals are ... of the team, collaboration and partnership is essential for driving customer success and achieving renewal goals for assessment and instructional tools! **We… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. **Principal, Technical Success Manager - Public Sector** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- American Express (Chicago, IL)
- …us define the future of American Express. The primary function of the Partner Success Manager role is to establish day-to-day operational expertise and Amex ... expectations, values, and desired outcomes and create manageable Success Plans with the customer + Develop...and create manageable Success Plans with the customer + Develop and execute proactive and predictive account… more