- UKG (Ultimate Kronos Group) (Weston, FL)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Ryder System (Miami, FL)
- …as an expert in ITIL standards, ensuring processes and solutions align with established IT Service Management ( ITSM ) frameworks. Mentors and trains ... to accomplish measurable business process improvements. Communicates with users/business and IT staff to examine business processes and requests, develop complex… more
- Ensono (Miami, FL)
- …reports for implemented IT service changes to senior management . ** IT Service Management ( ITSM ):** 1. Conduct framework setup processes and ... will include incident management , service change management , and IT service management , ensuring the smooth operation of IT services and… more
- Ensono (Miami, FL)
- …Operating systems and their sub-components - z/OS, MVS + Software packaging and distribution + IT Service Management ( ITSM ) - Approach to delivering ... IT services + IT operations management (ITOM) - Software that...+ ITIL Framework - Describes the life cycle of service in detail + DevOPS and Agile methodology principles… more
- Ensono (Miami, FL)
- …Qualifications, we still encourage you to apply.** **Required Qualifications** + 5+ years of IT Service Management experience in a client-facing role + In- ... multi-platform, outsourced environments + In-depth knowledge of escalation procedures, incident management , and other disciplines related to service delivery +… more
- CACI International (Doral, FL)
- …Service Desk Operations and oversee 24/7 real-time IT support, incident management , and critical IT service continuity. They coordinate response ... awareness to leadership, and manage operational workflows to enhance user experience and IT service delivery while ensuring efficient resolution of IT … more
- CACI International (Doral, FL)
- …Service Desk operations and oversees 24/7 real-time IT support, incident management , and critical IT service continuity. They coordinate response ... awareness to leadership, and manage operational workflows to enhance user experience and IT service delivery while ensuring efficient resolution of IT … more
- CAI (Miramar, FL)
- …Master** to drive agile maturity, delivery excellence, and cross-functional alignment across IT Operations, DevOps, and Service Management . You'll coach ... as Scrum Master or Agile Coach + Hands-on experience in IT Operations, DevOps, or ITSM (eg, CI/CD, incident/change/problem management ) + Proven ability to… more
- CACI International (Doral, FL)
- …+ Strong analytical and problem-solving skills + Experience with change management tools and ITSM platforms (ServiceNow) **Preferred Qualifications:** + ... Field Service Technician Lead Job Category: Engineering and Technical...devices are operational + Provides installation, integration, test, and management of systems that support DAO personnel + Possesses… more
- CACI International (Doral, FL)
- …+ Assists with cyber-enabling services to inform and impact IT /cyber systems management , interoperability of Command, Control, Communications, ... + Strong analytical and problem-solving skills + Experience with change management tools and ITSM platforms (ServiceNow) **Preferred Qualifications:** +… more
- Red River (Fort Lauderdale, FL)
- …support for board meetings, conferences, and high-profile events. + Offer personalized IT concierge service , including tech training and proactive issue ... customer IT security policies, including data protection and device management . + Educate VIP users on cybersecurity best practices and implement multi-factor… more
- CACI International (Doral, FL)
- …Cyber Information Technology Enterprise Services (SCITES). **Responsibilities:** + Supervises enterprise IT infrastructure operations and service support for a ... to problems + Strong analytical and problem-solving skills + Experience with change management tools and ITSM platforms (ServiceNow) _Desired:_ + Experience in a… more
- CACI International (Doral, FL)
- …Cyber Information Technology Enterprise Services (SCITES). **Responsibilities:** + Supports enterprise IT infrastructure operations and service support for a ... to problems + Strong analytical and problem-solving skills + Experience with change management tools and ITSM platforms (ServiceNow) _Desired:_ + Experience in a… more
- Ensono (Miami, FL)
- …and the basis for compelling solutions + Experience in working with large IT Infrastructure service delivery + Driven, self-motivated and distinctive personality ... Financial Services (GFS) customer executives and thereby understands business priorities and IT needs. + Participates in GFS account IT planning activities,… more
- University of Miami (Miami, FL)
- …. The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time ... This role is critical in maintaining executive productivity and confidence in IT services by anticipating needs, resolving issues swiftly, and delivering a… more
- CACI International (Doral, FL)
- …Information Technology Enterprise Services (SCITES). **Responsibilities:** + Assists in basic IT infrastructure operations and service support for a combatant ... IT staff skills and knowledge + Supports project management by tracking progress on IT tasks,...Strong analytical and problem-solving skills + Experience with change management tools and ITSM platforms (ServiceNow) _Desired:_… more
- CACI International (Doral, FL)
- …Strong knowledge of project management principles, methodologies, and tools. Knowledge of IT service management concepts (eg, ITIL) is beneficial (KSAT ... and oversees 24/7 real-time network operations, cybersecurity incidents, and critical IT service disruptions to ensure mission continuity. They coordinate… more
- CACI International (Doral, FL)
- …and documented, and operational drawings are updated and maintained + Tracks USSOUTHCOM's IT and ancillary equipment in the Asset Management and Tracking System ... for material shipping + Strong analytical and problem-solving skills + Change management tools and ITSM platforms (ServiceNow) experience _Desired:_ + Bachelor's… more
- CACI International (Doral, FL)
- …conflicts and service disruptions + Provide guidance and training on change management processes to IT staff and relevant stakeholders + Ensure compliance ... related field + Minimum 7 years of experience in IT change management roles + ITIL v4...Strong analytical and problem-solving skills + Experience with change management tools and ITSM platforms (ServiceNow) **Preferred… more
- ChenMed (Miami, FL)
- …complex issues with technical assistance from vendors, stakeholders, and technical IT management + Implements, installs, configures, monitors, troubleshoots and ... The Senior Systems Administrator is responsible for the administration, management and health of all endpoint devices (both hardware...LFCS, etc.) or higher preferred + Experience using a service desk platform ( ITSM or trouble ticket… more