- Luxury Bath Technologies (Port Huron, MI)
- Call Center Manager - Port Huron, MI Join a Growing Leader in Bath Remodeling & Accessibility Solutions At Mobility Remodelers, we're redefining what bath ... full line of acrylic bath and shower systems. We're currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port… more
- Humana (Lansing, MI)
- …We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will drive ... key performance metrics in a fast-paced, remote sales environment. The Agnostic Sales Manager leads and grows an internal sales team for consistent and positive… more
- Molina Healthcare (Detroit, MI)
- …of care and quality of Molina services provided. * Functions as hands-on manager responsible for supervision and coordination of daily activities. * Ensures adequate ... staffing and service levels and maintains customer satisfaction by implementing and monitoring staff productivity and other performance indicators. * Ensures completion of staff quality audit reviews. Evaluates services provided and outcomes achieved and… more
- Percepta (Plymouth, MI)
- …- Associates degree, 2 year's college; or equivalent work experience. * 2 years call center sales experience required. * Customer service experience required. * ... You'll Be Doing** The Outbound Sales Specialist is responsible for outbound call campaigns, product inquiries, and close sales (take orders). The Outbound Sales… more
- Trinity Health (Livonia, MI)
- …CPT, HCPCS), multilingual and basic computer skills are highly desirable. Demonstrated call center experience with the ability to utilize voice/data equipment ... to inquires timely and accurately. They are responsible for triaging the call and electronically referring the account to the appropriate area for resolution.… more
- Enviri Corporation (Detroit, MI)
- …to be cross-trained into different roles Under the general guidance of the District Service Manager , the Service Center General Manager will lead a team of ... long-term goals to exceed our customers' expectations. The Service Center General Manager will provide direct oversight...system, Clean Earth offers the following alternate application procedure: Call toll free ### and leave your name, phone… more
- PNC (Southfield, MI)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail branch organization, you will be based ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- ARAMARK (Warren, MI)
- …liaison between third-party contractors and GM-WTC FAM and LFMRs. The manager actively manages and communicates day-to-day operations of subcontractors, and field ... and work is completed within scope, on budget and on time. The Contract Manager enforces contract terms, negotiates changes in scope, and ensures all parties fulfill… more
- Fresenius Medical Center (Romulus, MI)
- 15K sign on Bonus Experienced Dialysis Manager **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the ... is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the… more
- ASM Global (Detroit, MI)
- …Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, ... Position Title: Command Center Specialist Location: Onsite FLSA: Non-exempt Union: N/A...This position reports to the Public Safety & Security Manager , as well as Public Safety & Security Supervisors.… more
- Cognizant (Lansing, MI)
- …have to be considered:** + . Experience supervising other team members in the contact center or call center environment. + . Proficiency with Microsoft ... various wellbeing programs. **About the role:** As a Contact Center Team Lead, you will make an impact by...providing coaching and counseling and working with the Team Manager on team development plans. + . Ensure adequate… more
- Pearl Interactive Network (Lansing, MI)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- R1 RCM (Detroit, MI)
- …function as a liaison to the client and provide strong leadership to the overall call center team. To thrive in this role you must, commit to excellence ... AI, intelligent automation, and workflow orchestration. As our Senior Manager , Revenue Cycle Operations, you will help manager...Proven and measurable experience in managing and improvement of call center operations in a high … more
- ALPS ALPINE (Auburn Hills, MI)
- …inquiries related to audio and navigation products + Develop and maintain call center quality standards, scripts, technical documentation, and escalation ... procedures + Monitor call center metrics (response times, resolution rates,...such as Six Sigma (Green Belt/Black Belt), Certified Quality Manager (CQM), or ISO/IATF Lead Auditor are desirable but… more
- Fresenius Medical Center (Ann Arbor, MI)
- …physician. Communicate problems or concerns to the Inpatient Program Manager , appropriately credentialed physician, patient hospital primary nurse and others ... unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report...the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis +… more
- State of Michigan (Jackson, MI)
- Registered Nurse Manager 13 Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/2364011) Apply Registered Nurse Manager 13 Salary $40.18 - ... DWH Department Corrections - Charles Egeler Reception and Guidance Center Opening Date 05/28/2025 Bargaining Unit NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)… more
- Teleperformance USA (MI)
- …functions and complex Excel functions ** + **Minimum of two years of call center management experience.** + **Experience managing multiple programs concurrently ... ** + **Knowledge ** + **TP Processes (for internal only) ** + ** Call Center Acumen ** + **Supervisor Role Understanding** + **Technology ** + **Microsoft Office… more
- Shelter Association of Washtenaw County (Ann Arbor, MI)
- …of cases and support Case Managers * Provides for scheduling of staff members and on- call coverage. * Monitor and evaluate case manager data entry quality to ... individuals. SAWC is housed at the Robert J. Delonis Center in downtown Ann Arbor. SAWC works with a...one person at a time. Position Profile: The Housing Manager supervises the housing case management team as they… more
- Fifth Third Bank, NA (Allegan, MI)
- …producing leader by coaching and mentoring Relationship Managers. Represent the Sales Manager as needed. Responsible and accountable for risk by openly exchanging ... including credit support and other product partners. + Conduct thorough effective pre- call planning, One Bank Consultative Sales approach and prompt post call… more
- Fresenius Medical Center (Dearborn, MI)
- …role as well as a leadership path from Area Technical Operations Manager , Regional Technical Operations Manager , and Senior Director Technical Services, ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more