- TEKsystems (Troy, MI)
- …Then this opportunity might be for you! We are currently hiring for the Claims Customer Service Representative role, offering advancement opportunities ... call center position that is mainly dealing with homeowner claims . Calls can be as quick as 1 minute...the claim tool to be able to assist the customer and provide accurate information + Handle escalated calls… more
- TEKsystems (Troy, MI)
- Description Position: Customer Claims Specialist - Loss Drafts Call Center We are currently seeking highly motivated individuals to join our Loss Drafts Call ... Center as Customer Claims Specialists. This role is pivotal...an excellent opportunity to contribute meaningfully while developing valuable customer service and industry-specific skills. If you… more
- TEKsystems (Troy, MI)
- …United States Responsibilities: + Responsible for handling inbound calls pertaining to new homeowners' claims or existing claims (will be handling about 40 to 50 ... the claim tool to be able to assist the customer and provide accurate information + Handle escalated calls...also often necessary. Must have: + Working cellphone with service (need to dual authenticate) + At least 1… more
- TEKsystems (Troy, MI)
- …Drafts Team. This is a high level call center position that is mainly dealing with homeowner claims . Calls can be as quick as 1 minute all the way up to 45 minutes. ... - The calls will be pertaining to existing homeowner claims - Navigate between multiple systems to find the...the claim tool to be able to assist the customer and provide accurate information - Handle escalated calls… more
- TEKsystems (Troy, MI)
- …Summary Join a high-level call center team specializing in homeowner insurance claims . As a Loss Drafts Representative , you'll manage emotionally complex ... + Handle 40-50 inbound calls daily regarding existing homeowner claims + Navigate multiple systems and tools to provide...& Experience + 1-2 years of call center experience ( claims , escalations, or insurance preferred) + Excellent verbal and… more
- TEKsystems (Troy, MI)
- Job Title: Call Center Representative - Loss Drafts Team Location: Troy, MI Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: ... Handle 40-50 inbound calls daily regarding existing homeowner insurance claims + Navigate multiple systems to research and provide...information + Document all interactions and updates in the claims system + Manage escalated calls and act as… more
- TEKsystems (Troy, MI)
- …how long each call lasts. - The calls will be pertaining to existing homeowner claims - Navigate between multiple systems to find the answer - Research through the ... claim tool to be able to assist the customer and provide accurate information - Handle escalated calls...Skills & Qualifications MUST HAVE: - working cellphone with service (need to dual authenticate) - at least 1… more
- Concentrix (Lansing, MI)
- Job Title: Customer Service Representative -Remote (Healthcare Claims ) Job Description **JOB DESCRIPTION** The Customer Service Representative ... Career Growth** " awards every year? Then a remote Customer Service Representative position at...Representative working from home, you will: + Provide customer support processing medical claims in a… more
- Morley (Lansing, MI)
- **About the Role** **_Location: Remote_** **_-_** **_Michigan residents_** In this remote Customer Service Representative position at Morley, you'll be ... knowledge not required! **_What You'll Do_** + Provide fantastic customer service via inbound and outbound conversations...Patient advocacy: Free 24/7 help with benefit questions and claims issues + Family, financial and estate guidance (will)… more
- Trinity Health (Farmington Hills, MI)
- …medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and ... PURPOSE** Work Remote Position (Pay Range: $18.8367-$28.2551) Performs day- to- day customer service activities within the hospital revenue operations of an… more
- Evolent (Lansing, MI)
- …Evolent for the mission. Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity to make a meaningful impact ... and support to foster success in the role. **Collaboration Opportunities:** + Customer Service Representatives (CSR's) will be working with and providing… more
- Mass Markets (Bay City, MI)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries… more
- Sedgwick (Southfield, MI)
- …environment. + Must meet minimum typing requirements. + Experience: Clerical or customer service experience or equivalent combination of education and experience ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Disability Representative **Disability Representative ** **Our teams connect! We collaborate in… more
- Molina Healthcare (Grand Rapids, MI)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... pharmacy prior authorization requests and/or appeals. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary… more
- Sedgwick (Southfield, MI)
- …when appropriate. + Maintains professional client relationships and provides excellent customer service . + Meets the organization's quality program(s) minimum ... Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Disability Representative Sr **PRIMARY PURPOSE** : Provides disability case management and… more
- Sedgwick (Southfield, MI)
- …when appropriate. + Maintains professional client relationships and provides excellent customer service . + Meets the organization's quality program(s) minimum ... Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr. **Our teams connect! We collaborate onsite and have a hybrid… more
- Cardinal Health (Lansing, MI)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Henry Ford Health System (Troy, MI)
- …to complete post-employment). Experience Required: + Minimum of two (2) years of recent Customer Service or Call Center experience within the last three years ( ... for service recovery and retention. Have general knowledge of Claims Manual to provide direction on billing requirements, policies and related procedures… more
- Cardinal Health (Lansing, MI)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... all policies and procedures related to providing consistent, supervisor customer /patient care are adhered to, and service ...appropriate. + Acts as a subject matter expert in claims processing. + Processes claims : investigates insurance… more