- MSC Industrial Supply Co. (Southfield, MI)
- …Category: Customer Care Work Location: Southfield, MI BRIEF POSITION SUMMARY: The Customer Resource Agent is an entry-level position that works in a ... high-performance customer care environment providing excellent customer care to established Tier II Redistribution customers through various… more
- Humana (Lansing, MI)
- …a part of our caring community and help us put health first** The Customer Success Agent is responsible for member retention through active engagement with ... high-risk members. The Customer Success Agent work assignments are often...around disenrollment or dual eligibility. You'll work cross-functionally with care teams, sales agents, and customer service… more
- Mass Markets (Bay City, MI)
- …established ourselves as a trusted partner in the industry. We are looking for Customer Service Representatives to support inbound calls and walk up customer ... questions, and concerns. This is an entry-level, on-site position. Experience in customer service, tech support, inside sales, or back-office support is a plus.… more
- PNC (MI)
- …between clients and operational servicing units. May participate in pricing and resource discussions and in developing the scope of service provided to existing ... upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices...with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care ; adoption,… more
- Cardinal Health (Lansing, MI)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Corewell Health (Taylor, MI)
- …planning, financial planning and operational business discussions + Professional in Human Resources (PHR) - HRCI Human Resource Certification Institute + Senior ... a deep understanding of the business. + Provides exceptional customer service and works to identify HR needs in...in Human Resources (SPHR) - HRCI Human Resource Certification Institute About Corewell Health As a team… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... Assistance Program (EAP). This program provides a broad array of information, resources , referrals, and counseling to about 4.7 million persons or "participants,"… more
- Ascension Health (Detroit, MI)
- …counterparts located onsite to maximize contract benefits + Manages Contract Design Agent (s) resources through assignment of work, evaluations, and coaching as ... Detroit Market, Michigan **To ensure cohesion and collaboration in the workplace, Resource Group associates filling remote roles are expected to be available for… more
- Trinity Health (Chelsea, MI)
- …The Manager is expected to motivate staff to achieve the highest levels of customer satisfaction and to meet the organization goals for customer service and ... to motivate staff to achieve the highest levels of customer satisfaction and to meet the organization goals for...for system issues and serves as technical advisor and resource to staff. Provides similar support to non-centralized registration… more
- Raymond James Financial, Inc. (Troy, MI)
- …+ Prioritize application processing based on approaching deadlines + Validate agent licensing, appointments and product training for business submitted + Input ... in good order in appropriate timeframe + Support Annuity Care Specialists with daily tasks as needed + Manage...and/or disability income products or financial services industry or customer service. + OR ~ + Any equivalent combination… more
- Raymond James Financial, Inc. (Troy, MI)
- …+ Perform initial review of submitted life insurance applications + Validate agent licensing and appointment for business submitted + Input case into agency ... + Process various policy service requests + Support Life Care Specialists with daily tasks + Performs other duties...and/or disability income products or financial services industry or customer service. + OR ~ + Any equivalent combination… more
- Corewell Health (Grand Rapids, MI)
- Job Summary Provide excellent customer service to Individual and Medicare members. Build and maintain strong relationships with members to ensure ongoing retention. ... health and ancillary insurance products (this interaction with the customer will be by telephone, and via email inquiries)....classes in order to maintain active Life and Health agent licenses. + Attend diversity and inclusion to maximum… more
- PNC (MI)
- …move payments. In this role, you will follow up with notices from agent banks/clients, balance general ledgers and proactively manage your portfolio of clients to ... ensure a smooth client experience for the agent bank and clients. We seek motivated, driven and...solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact… more
- Ford Motor Company (Dearborn, MI)
- …are the trusted advisers that enable Ford to clearly see business conditions, customer needs and the competitive landscape. With our support, key decision makers can ... readily assisting wherever needed. * You are a trailblazer and a change agent , embracing innovation and growth mindset. * You demonstrate perseverance and resilience… more
- Ford Motor Company (Dearborn, MI)
- …HR Business Partner at Ford, you'll be a strategic partner and change agent , partnering with senior leaders in Engineering, Product Development, or Supply Chain to ... HR initiatives that directly impact product quality, efficiency, and customer satisfaction. In this role, you'll collaborate closely with...you may have ** + Master's degree in human resources , MBA with a concentration in Human Resources… more
- Henry Ford Health System (Detroit, MI)
- …system, identify and prevent bad habits and workarounds. + Serve as a change agent to promote, affect and support change in workflow and behaviors related to the ... Epic system implementation (documentation at the point of care , on-line review of information, etc.) + Conduct new...by peers and management and viewed as a trusted resource . + Patience, with the ability to adapt to… more
- Ally (Lansing, MI)
- …and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves ... ourselves to think bigger in the journey to deliver customer -obsessed tech solutions. To read more about what our...design new security alerts * Act as a "change agent " for improving SOC operations **The Skills You Bring**… more
- CVS Health (Lansing, MI)
- …including paid time off, flexible work schedules, family leave, dependent care resources , colleague assistance programs, tuition assistance, retiree medical ... ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions… more
- Envista Holdings Corporation (Romulus, MI)
- …Transformative Marketing (TM), Funnel Management (FM), Value Selling (VS), Voice of Customer (VOC) and others. + Contributes site level PD includes coordination of ... and present best fit solutions to management for continuous improvement. + Change agent for EBS Culture, coach leaders to facilitate and lead kaizens. +… more