• Home Depot (Taylor, MI)
    …to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. ... running smoothly. At times, CXMs may be the only Manager available and will be expected to make business...- Customer Service / Experience - Drive customer service and associate engagement ; coach associates… more
    DirectEmployers Association (11/04/25)
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  • Home Depot (Pontiac, MI)
    …Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer ... **Position Purpose:** Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience...ensure the successful execution of key programs that enhance customer service, product availability, and store presentation MASMs in… more
    DirectEmployers Association (11/12/25)
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  • Home Depot (Grandville, MI)
    …Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer ... **Position Purpose:** Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience...to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and… more
    DirectEmployers Association (11/08/25)
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  • Home Depot (Petoskey, MI)
    …Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer ... **Position Purpose:** Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a… more
    DirectEmployers Association (10/29/25)
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  • Home Depot (Southfield, MI)
    …Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer ... **Position Purpose:** Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a… more
    DirectEmployers Association (10/16/25)
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  • Advance Local (Grand Rapids, MI)
    …Experience with Email marketing required + Knowledge of audience identification and engagement practices; ability to identify meaningful customer segments and ... **Job Description** **Marketing Manager - Southeast** Hybrid-based position, ideally located within...brands. + Leverage data and CRM insights to identify customer segments, optimize campaign performance, and report on ROI… more
    DirectEmployers Association (09/03/25)
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  • Ralliant (Lansing, MI)
    … intimacy, eliminating fractured customer interactions, and creating a unified, customer -focused engagement model. The SAM anticipates customer needs, ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...planning. + Shape requirements and influence specifications during early engagement . + Lead customer Q&A, pricing discussions,… more
    DirectEmployers Association (09/05/25)
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  • SCRAM Systems (Lansing, MI)
    …and accelerate the client path from first touch through installation and long-term engagement . The Senior Manager builds frameworks, develops people, and ensures ... Job Summary: The Senior Manager of Integrated Marketing drives multi-channel execution across...experience in integrated marketing, campaign management, lifecycle, brand, or customer journey roles. * Strong understanding of segmentation strategy… more
    DirectEmployers Association (11/14/25)
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  • Whirlpool Corporation (Benton Harbor, MI)
    …control and company sales. Organizes deliveries to meet given deadlines and customer expectations. Supervises and tracks the flow of materials and products from ... summary** We are seeking qualified candidates for the Senior Manager North American Region (NAR) Supply & Demand Planning...benefit while maintaining a balance in caring for the Customer and caring for the Company + Drive process… more
    DirectEmployers Association (10/31/25)
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  • Avnet (Novi, MI)
    …value proposition sales solution strategy. + Provides leadership and guidance in critical customer planning and engagement . + Performs critical customer ... on customers to achieve revenue and margin goals in assigned accounts. Identifies customer needs and applies company's value proposition to drive sales growth and… more
    DirectEmployers Association (10/18/25)
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  • Ally (Lansing, MI)
    …delivered. * Leverage Auto L&D principles, adult learning principles, learner engagement , proficiency building, tools, and delivery methods. * Perform facilitator ... other employee discount programs. Who We Are: Ally Financial is a customer -centric, leading digital financial services company with passionate customer service… more
    DirectEmployers Association (11/04/25)
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  • Novo Nordisk Inc. (Traverse City, MI)
    …during company sponsored meetings: Strategic Planning- Pre-Call Planning Creates Customer Engagement -Open Purposefully, Uncover Needs Adapts Approach-Provide ... Internally, the CMCS I reports to the District Business Manager of the specific sales territory. The CMCS I...Coverage Gap, Copays, and Deductibles and the impact on customer decisions Demonstrates understanding of territory customer more
    HireLifeScience (11/18/25)
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  • Ralliant (Lansing, MI)
    …options. . Secure price increases as necessary and ensure competitive positioning. Customer Engagement & Retention . Proactively engage customers 90 days ... or more revenue from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role with commission incentives, focused… more
    DirectEmployers Association (10/03/25)
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  • Ralliant (Lansing, MI)
    …of post-sales customer support functions, including quotes, contract extensions, and customer re- engagement . + Respond to inbound leads generated through all ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
    DirectEmployers Association (09/30/25)
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  • Wilson Language Training (Lansing, MI)
    …effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness ... educators. + Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings in alignment… more
    DirectEmployers Association (09/23/25)
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  • Whirlpool Corporation (Benton Harbor, MI)
    …marketing technology (MarTech) tools to seamlessly execute and optimize the customer journey, enhancing personalization, tracking engagement , and improving ... journey gaps, removing friction points, and capitalizing on opportunities to enhance customer satisfaction. You will lead the creation and execution of a… more
    DirectEmployers Association (10/03/25)
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  • Post Holdings Inc. (Battle Creek, MI)
    …moves within our organization. Under the direction of the Operations Manager , this position is responsible for the day-to-day manufacturing operations. You ... should feel empowered to act as the plant manager of your building for your shift. One of...have responsibility to achieve people safety, food safety, quality, customer service, productivity, efficiency, cost, and OEE objectives through… more
    DirectEmployers Association (10/11/25)
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  • KONE, Inc (Grand Rapids, MI)
    …our team?and manage your own local portfolio as a? **Sales** **Consultant** **- Account Manager ** **?for KON** **E** **Grand Rapids, MI** **area** ? + Have you built ... anddeveloped professional customer relations through excellent customer service? +...where we value the contribution of each individual. Employee engagement is a key focus area for us and… more
    DirectEmployers Association (10/15/25)
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  • Customer Engagement Manager

    Dodge Construction Network (Lansing, MI)
    Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive… more
    Dodge Construction Network (11/06/25)
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  • WorkForce Software, Sr. Customer

    ADP (MI)
    **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for this role will be accepted until ... for you. Ready to make your mark?** The WorkForce Software (WFS) **Sr. Customer Engagement and Experience Manager ** will be able to craft compelling stories… more
    ADP (11/14/25)
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