- General Motors (Lansing, MI)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts… more
- Rubrik (Lansing, MI)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- ADP (MI)
- **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for this role will be accepted until ... you. Ready to make your mark?** The WorkForce Software (WFS) **Sr. Customer Engagement and Experience Manager ** will be able to craft compelling stories and… more
- The Hertz Corporation (Lansing, MI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Mio, MI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - MIA-Delray Beach, FL Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- JB Hunt Transport (Troy, MI)
- …Bachelors: Supply Chain Management, GED (Required), High School (Required) **Work Experience :** Customer Service/Account Manager , Sales **Job Opening ... **Job Title:** Business Development Manager **Department:** Sales, Marketing & Product Management **Country:** United States of America **State/Province:** Michigan… more
- Coinbase (Lansing, MI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Dodge Construction Network (Lansing, MI)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Coinbase (Lansing, MI)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Lansing, MI)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Kentwood, MI)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- HSBC (St. Helen, MI)
- …across channels to spot issues and streamlining opportunities within the current customer experience . Driving innovation from what our customers are telling ... Customer Onboarding Manager Brand: HSBC Area...solving techniques. + Act as a change agent for customer experience and undertaking root cause analysis,… more
- General Motors (Warren, MI)
- … manager in the Lifecycle engagement team, **the Chevrolet Brand** ** Customer ** **Relationship Marketing Assistant Manager ** will interface as the lead ... and learning opportunities. A successful candidate will have a passion for customer engagement, experience in cross-channel, outcome-based marketing, and an… more
- FranklinCovey (Lansing, MI)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Acosta Group (Ann Arbor, MI)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** ANN ARBOR, Michigan, 48103 **Ref #:** 65877 **Pay Rate:** $ 12.48 ** ... Experience /skills and/or location may influence position wage rate** **Range...(PTO) program **Description and Requirements** **Overview** : The Associate Customer Manager will cover the territory &… more
- Ford Motor Company (Allen Park, MI)
- …correlation analyses, segmentation clusters). What do these numbers mean for the customer experience ? Trend Identification: The ability to spot patterns, trends, ... the way the world moves? In this position The Customer & Business Analytics Manager is a...why it's happening. This involves a deep understanding of customer psychology and motivations. Service Experience Understanding:… more
- Acosta Group (Grand Rapids, MI)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve… more
- Bosch (Farmington Hills, MI)
- …drives with battery and fuel cell technologies. We are looking for an enthusiastic Project Manager to join our Customer Project Team in the area of Powertrain ... and Hybrid and Electric Vehicles (HEV/BEV). As a Project Manager on our team your responsibilities will include: +...(on time, on spec, on quality, on budget/ profit, customer satisfaction). + Monitor and control project execution regularly,… more
- Ford Motor Company (Dearborn, MI)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity ... Senior Product Manager - Customer Digital Profile &...An Enterprise account management ecosystem providing a best-in-class consumer experience by managing online profile, vehicle, and address book… more
- Ryder System (Brownstown, MI)
- …first year + Up to 12 weeks paid maternity leave The **2nd shift Manager Customer Logistics** will oversee the day-to-day operations within an assigned function, ... Description** : **We are immediately hiring a 2nd shift Customer Logistics Manager (Warehouse Ops) in Brownstown,...Salary Pay: $65,000 - $70,000 per year based on experience ** + **Schedule: Shift: Schedule: 2nd Shift: Monday-Friday: 10:00pm… more