- Michaels (Fenton, MI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Fenton, MI Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Humana (Lansing, MI)
- …the CenterWell's digital roadmap, representing the needs of the overall patient, member, or customer experience . The Product Manager must be a self-started ... conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works...Bachelor's degree + A minimum of five years of experience in digital customer experience … more
- JB Hunt Transport (Troy, MI)
- … Service/Account Manager , Transportation/Logistics **Job Opening ID:** 00590362 Customer Experience Representative (Open) **_"This job description has been ... **Job Title:** Customer Experience Representative **Department:** Customer Service & Contact Center Operations **Country:** United States of America… more
- American Airlines (Detroit, MI)
- …job is a member of the Hubs and Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... efforts in creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives operational excellence + Creates an… more
- EBSCO Information Services (Lansing, MI)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Consumers Energy (Jackson, MI)
- …initiatives, and lead new projects, process improvements, and customer experience enhancements. The Senior Strategy Manager drives business outcomes by ... for those that qualify). **GENERAL SUMMARY OF JOB RESPONSIBILITIES** The Senior Strategy Manager serves as a partner and advisor to the executive team. The incumbent… more
- Sprinklr (MI)
- …makers at large enterprise brands to deliver excellent customer support experience . **Platinum Support Account Manager ** also acts as an internal escalation ... for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human… more
- Dodge Construction Network (Lansing, MI)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- R1 RCM (Detroit, MI)
- …exceptional service. **Here's what you will experience working as a Customer Partner Manager :** + Responsible for assisting the day-to-day leadership and ... encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Partner Manager , you will help the Service Delivery… more
- Nordstrom (Grand Rapids, MI)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Lansing, MI)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Amazon (Birmingham, MI)
- …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. - ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...Work with a manager to maintain the physical safety and quality standards… more
- Broadcom (Lansing, MI)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance...Experience ** Requires 12 or more years of Sales experience , including 2 - 4 years Customer … more
- Aaron's Inc (Pontiac, MI)
- …to $16.25. This position is also eligible for incentive pay based on performance.** ** Customer Accounts Manager ** Aaron's Customer Account Managers drive the ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Grifols Shared Services North America, Inc (Kalamazoo, MI)
- …implementation process in order to insure quick Go Live and a quality customer experience . This position is responsible for communicating the resource ... and regions. **Summary** Grifols Diagnostic Solutions is seeking a Senior Project Management Manager to help oversee our West Coast customers. This position is part… more
- Rocket Software (Lansing, MI)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- General Motors (Warren, MI)
- … manager in the Lifecycle engagement team, **the Chevrolet Brand** ** Customer ** **Relationship Marketing Assistant Manager ** will interface as the lead ... and learning opportunities. A successful candidate will have a passion for customer engagement, experience in cross-channel, outcome-based marketing, and an… more
- FranklinCovey (Lansing, MI)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Acosta Group (Ann Arbor, MI)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** ANN ARBOR, Michigan, 48103 **Ref #:** 65877 **Function:** Merchandising ... Paid Time Off (PTO) program **Description and Requirements** **Overview** : The Associate Customer Manager will cover the territory & surrounding area they are… more
- Coretek Services (Farmington Hills, MI)
- …objectives and goals Requirements + Degree in business or computer related field + Experience in customer experience or management role supporting and ... innovation. We are seeking a highly motivated and experienced Customer Success Manager to join our dynamic...customers and internal stakeholders in a user-friendly manner + Experience or comprehension of Azure and Microsoft technologies +… more